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Address and Contact Information
Address: 146-148 Station Rd, London E4 6AN, United Kingdom
Phone: +44 20 8524 7065
Website: http://www.patpongthai.co.uk/
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Order and Reservations
Order: Order online
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Reviews
Olivia Alter
I’ve been eating here for nearly 20 years – the difference on our visit tonight was stark and extremely disappointing. The food had no flavour beyond an overuse of MSG – I have come away feeling really quite nauseous from this and like I’ve eaten a really poor quality takeaway. As you can see from the photo, every dish was smothered in the same salty brown MSG gravy, whether a massaman (no peanut flavour and the driest beef I’ve ever encountered) or Thai chilli and basil chicken (which should be a dry stir-fry).
Despite being the last table in the restaurant, one main was forgotten until the others had almost finished. Starters that were once so good we’d make a meal of them have declined badly; even the waiter said they don’t put chilli in the papaya salad and it lacked all the other ingredients that define the dish.
The original owners brought something genuinely special to the area, and it’s sad to see how far it has fallen. I won’t be returning.
… moreDespite being the last table in the restaurant, one main was forgotten until the others had almost finished. Starters that were once so good we’d make a meal of them have declined badly; even the waiter said they don’t put chilli in the papaya salad and it lacked all the other ingredients that define the dish.
The original owners brought something genuinely special to the area, and it’s sad to see how far it has fallen. I won’t be returning.
Satwinder Chaggar
Went on a Monday night and it was quite, asked for a green curry(hot) and it was full of chilli, ordered a red normal curry but that too was full of chilli ..got the order wrong, and we were just told sorry. No refund or any good will. Poor customer service
… moresmilie Fontaine
Issues with the service
To clarify our waitress was lovely apologetic and transparent.
The service was not full or fully booked as it appeared. We arrived at 18:40 left 20:00 pm
Very clear we were being treated differently from other patrons. We were told due the fact that we didn’t have a reservation we’d need to sit by the door . Two small parties came after us and recieved all of their food and drinks before we got our main.
Although after being in the restaurant for more than an hour the two seater table further in the restaurant wasn’t seated . We were waiting 30 mins for our first drinks and I could see my drink sitting made on the bar for over 15mins while she made my friends drink .
Got our starter , ate our starter and then was waiting 40 mins for main (weren’t served at the same time ) waited for my friends to come another 15 minutes. When I finally got to plating my food I found straight black hair in my sauce( I order the chef recommended lamb pad cha) I double checked that it wasn’t mine or my friend I have reddish brown hair she had curly black hair although the manager joy came to the table once I reported to the waitress she didn’t come back didn’t check back. The apologies were brief it was clear they didn’t prepare a new one just warmed it and brought it even I specifically requested that I no longer wanted the lamb dish just the rice dish as it was clear to me it would take another 40 mins but it came back in 15 took chef had his hair out . They took my friends meal aswell under guise of we would want you to eat together but this wasn’t a factor when we originally ordered. I ordered a second drink which I never got . They still applied service charge which I had to request to be taken off again not an approached by the manager at all . Let me be clear this place was recommended and it’s severely disappointing to know that we would have received better service if we weren’t who we were . Do better we just wanted to eat and this boring and tiresome
… moreTo clarify our waitress was lovely apologetic and transparent.
The service was not full or fully booked as it appeared. We arrived at 18:40 left 20:00 pm
Very clear we were being treated differently from other patrons. We were told due the fact that we didn’t have a reservation we’d need to sit by the door . Two small parties came after us and recieved all of their food and drinks before we got our main.
Although after being in the restaurant for more than an hour the two seater table further in the restaurant wasn’t seated . We were waiting 30 mins for our first drinks and I could see my drink sitting made on the bar for over 15mins while she made my friends drink .
Got our starter , ate our starter and then was waiting 40 mins for main (weren’t served at the same time ) waited for my friends to come another 15 minutes. When I finally got to plating my food I found straight black hair in my sauce( I order the chef recommended lamb pad cha) I double checked that it wasn’t mine or my friend I have reddish brown hair she had curly black hair although the manager joy came to the table once I reported to the waitress she didn’t come back didn’t check back. The apologies were brief it was clear they didn’t prepare a new one just warmed it and brought it even I specifically requested that I no longer wanted the lamb dish just the rice dish as it was clear to me it would take another 40 mins but it came back in 15 took chef had his hair out . They took my friends meal aswell under guise of we would want you to eat together but this wasn’t a factor when we originally ordered. I ordered a second drink which I never got . They still applied service charge which I had to request to be taken off again not an approached by the manager at all . Let me be clear this place was recommended and it’s severely disappointing to know that we would have received better service if we weren’t who we were . Do better we just wanted to eat and this boring and tiresome
hannah keuls
I ordered a Goong Pad Karee (cream yellow curry) but got a weird sweet stir fry dark sauce thing. I queried it with the waitress, as it was not what I was expecting or described, unfortunately I received a condescending and short tempered patronising attitude back. Very disappointing evening. Can’t say I’d ever come back to this restaurant.
… moreJihaana Backx
Golden sacks, morning glory, and chocolate balls. Yes, I’m an adult child.
Two coworkers had recommended Patpong to me as a must try, so when my friend messaged me saying he was down I knew where I was taking him.
The restaurant looks like it’s a family run business and the waitresses were really polite and attentive. The bathroom and dining area were clean and I liked that my plate was warm from having just been taken out of the dishwasher.
The food. They say laughter is the best medicine, so when I read Golden sacks on the menu I wasted no time in medicating my friend. The golden sacks are crispy spring rolls (ball shaped), with a side of sweet and sour chilli sauce. They were pretty delicious and perfect for my non spicy eating friend.
Over all the food was delicious. I regret not ordering a side of rice to go with my stir fried lamb, but it was delicious nonetheless, so much so I had finished it before I remembered to take a picture. I am a little disappointed we didn’t order morning glory, but we have saved it for another day, because, there will be another day.
… moreTwo coworkers had recommended Patpong to me as a must try, so when my friend messaged me saying he was down I knew where I was taking him.
The restaurant looks like it’s a family run business and the waitresses were really polite and attentive. The bathroom and dining area were clean and I liked that my plate was warm from having just been taken out of the dishwasher.
The food. They say laughter is the best medicine, so when I read Golden sacks on the menu I wasted no time in medicating my friend. The golden sacks are crispy spring rolls (ball shaped), with a side of sweet and sour chilli sauce. They were pretty delicious and perfect for my non spicy eating friend.
Over all the food was delicious. I regret not ordering a side of rice to go with my stir fried lamb, but it was delicious nonetheless, so much so I had finished it before I remembered to take a picture. I am a little disappointed we didn’t order morning glory, but we have saved it for another day, because, there will be another day.
Katie-May Kress
I’ve been eating here for 30 years, and it’s as wonderful as ever. Fantastic, and authentic Thai food, kind staff and a lovely atmosphere. Also great as a take away, if you’d rather eat in the comfort of your own home. I hope to be coming back for another 30 years +
… moreK Lawson
Food was terribly bland and almost inedible. Noodles tasted like the 30p packet brands and all the meat was tasteless.
The service was pants – the waiter got our order wrong, blamed me then overcharged us. The bill is not written in English to try and confuse people so we had to request the original menu to check the correct breakdown. Beware of this! Also, they have a big sign on the window re £5 small plates and BOGOF cocktails. We queried about both options and was denied taking up the offer, obviously a trick to get you into their restaurant. Wouldn’t return if you paid me.
… moreThe service was pants – the waiter got our order wrong, blamed me then overcharged us. The bill is not written in English to try and confuse people so we had to request the original menu to check the correct breakdown. Beware of this! Also, they have a big sign on the window re £5 small plates and BOGOF cocktails. We queried about both options and was denied taking up the offer, obviously a trick to get you into their restaurant. Wouldn’t return if you paid me.
Daniel Robertson
Dined here for valentines and whilst the food was great the price was a complete rip off,
£39.95pp (when priced off of the normal menu food would have been £55 total) so an overcharge of £25 for v.day. ordered a glass of Prosecco without checking the menu, BIG mistake… £12.95 for a GLASS of Prosecco. Ridiculous prices considering cocktails are priced around the same money!
… more£39.95pp (when priced off of the normal menu food would have been £55 total) so an overcharge of £25 for v.day. ordered a glass of Prosecco without checking the menu, BIG mistake… £12.95 for a GLASS of Prosecco. Ridiculous prices considering cocktails are priced around the same money!
scott walker
best Thai in LONDON authentic food, great service always friendly been eating here for 15 years never had a bad meal 5 stars guys, unbelievable this restaurant has been here 32 years
… moreMark Emsworth
We hadn’t been here for about four years and decided to pop in for an impromptu Friday evening dinner, 7pm. Really quiet initially but it soon got much busier which is always good to see.
Service is very attentive, extremely polite – you’ll find a large and extensive menu with good veggie options.
Not the most inspiring of modern Thai dishes and all served in very traditional (somewhat dated) surroundings but good nonetheless.
… moreService is very attentive, extremely polite – you’ll find a large and extensive menu with good veggie options.
Not the most inspiring of modern Thai dishes and all served in very traditional (somewhat dated) surroundings but good nonetheless.