Grace Buckley
The sweet tea tasted old. The mozzarella sticks I ordered varied in how well they were cooked. Some were fine, some were cold in the middle. Stalls are constantly broken, attitude from workers when asking for condiments, most of the employees can be found scrolling on their phones at the tables at the front. I understand people need breaks but it’s practically the whole store which leads to longer wait times (some times I’ve waited 5 minutes, other times I’ve waited 45) and nowhere to sit other than the tables in the back that are next to the dumpster. This also tends to be a teenage party spot. Loud music from multiple cars, yelling between each other, and just a lot of chaos. Overall just non-friendly staff, no consistency in their food, and good luck finding a working stall or a bench to sit at if you wanted to.
… moreMaygan Granberry
If it was possible to give zero or negative stars I would. This location is absolutely terrible! They need to close shop and work on everything but mainly how they deal with customers. I 100% understand they are short staffed but the way the manager handled things was way wrong. Sunday the 29th I ordered from the app when arrived we decided to order some milkshakes from the kiosk. Our food came out within 10 minutes however we waited an additional 30 minutes for our two milkshakes and they finally bring it out and they only brought us one and it was basically soup and we told him we didn’t want that since it was very much melted. We then requested a manager to just get a refund at that point and we’re immediately told they only had two car hops. Ok cool dude I still want a refund. I then walk to the front door to get the manager myself for the refund. They issue the refund for only one milkshake and then we leave even though we got no milkshakes at all. When we arrived home I began going through the bag only to find out they didn’t include my food. I call the store and ask for a manager (yet again) and say I would like a refund for the food I didn’t receive. I am then told to call back and talk to the general manager. When I told her I just wanted the refund she finally says she issues it. Now the food we did get was pitiful. Terrible quality and not even a full order. Avoid this location at all cost. They need some serious work.
… moreJoseph Pasakarnis
10/9/25 nobody seems to be working waited 45 minutes for food with nobody seeming like they are working watched food sit on the counter for 10 minutes with doing anything and ignoring the order. Very unprofessional seemed like the whole store took a break at the same time.
… moreLeighton Smith
Please tell me why I’m paying 1.22 for a side of queso and everytime I get less than a pack of ketchup. This is absolutely ridiculous. How is anyone supposed to use this. It’s like one dip and you’re out. Why can’t yall fill up a cup with actual queso so people can actually enjoy their food. I’ve worked in the food industry for a while and tbh this is just plain laziness.
… moreSr
I will forever drive to this sonic over the one in canton. My drinks are always right and brought out fast here! Friendly staff as well.
… moreRachael Wilkins
My cinnamon sticks were still doughy and not cooked all the way through. Other than that the rest of my order was okay.
… moreZachary
If you’re a delivery driver, they won’t bring the order to you. You have to go up to the patio. I had two orders and they ask me if I need a cup holder. Nah bro, let me juggle it to my car in the cold rain. This interaction took as much time as you walking to my car. The ONLY sonic in this area that treats delivery drivers this way. Flowood way better.
If you’re a regular customer the experience is probably fine.
… moreAmy K.
Just wondering why we can’t get our door dashed order right… every single time. It’s crazy.
… moreRayne Worsham
I ordered 4 shakes online and waited at my stall for 30 min. I had to ask someone where my order was after being walked by numerous times. When I received my shakes they’re were all completely melted. Very annoying and rude of them. Not going back!
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