Ricsi Howard
Tables always dirty , rude customer service and they skimp out on the meat and have a nerve to charge extra and the food nasty nasty taste old never again!!
… moreKlaus B.
I generally go the old Georgetown location which is a 5 star. They are nice and prepare the food to your liking. I went to this location as I was at Costco and I won’t be going ever again. The ladies making the food barely said a word, gave me attitude and was giving me less portions on everything I asked for. I also was told there was no vinaigrette when I clearly saw it there. A blatant lie. I never have any issues with my order at chipotle except for this place. Also they forgot to put my tortilla in the bag that was right next to it. I will not be returning here. Unpleasant experience which is shocking as I’m just ordering food.
… moreTyler GeeOmi
Management needs to get these guys on some kind of cleaning schedule. The benches had trash all over them, food all over the floor, and trash cans overflowing. Please do better.
… moreHeidy Perez
I don’t even know how to feel about this.. I’ve always seen it happen to other people with just hair, HOW DOES A RUBBERBAND WITH HAIR get into the food?? The worst part is that it was at the bottom of the food .. accidents happen but geeeez why me lol
… moreSetra Said
Genuinely the worst chipotle ever. The works are so rude and forget so many things I asked for. I had to go back in and ask them to put it in and they kept giving me attitude. I never met people who hate their job that much. Saying this, even though you hate your job you shouldn’t be giving attitude to the customers. The chipotle at Wheaton mall is the closest chipotle to me and I’ve been going there for a couple of years now. Over the past 2-3 years there customer service went down tremendously. Honestly, just don’t go to this chipotle because you will probably have the worst experience ever.
… moreArian Salehi
Quick service. Quality of food was better than some other locations. And the staff (mainly Olivia, Valeria, & Gigi) provided great customer service.
… moreEmerson Martinez
I paid for my chips and I never received always talking and not paying attention not good service please do your job better
… moreJennifer Walkins
I recently visited Chipotle, and it was honestly one of the worst dining experiences I’ve had. From the moment I walked in, the employees were incredibly rude and seemed completely disinterested in providing any kind of service. She saw us and didn’t come help, she kept talking with the cashier and when she finally came she didn’t even greet us or anything. Just straight up disrespectful and terrible customer service! They were audibly complaining about how close they were to closing, which made me feel like I was inconveniencing them by simply being there because you’re not closed yet you’re still open. The quality of the food was subpar, and the overall atmosphere was just unpleasant. I definitely won’t be returning to this location anytime soon. This location needs different staff asap.
… moreMister Smith
Opening hours on the door posted as 1045am. 1045am the 4 employees are eating at a table and ignoring the line forming outside. 1050am someone pulls the door and no one looks up. I look up the hours on the web and that says 11am. Change the hours on the door SIMPLE! 1103 they open the doors and people start placing orders. They are bringing guacamole, brown rice etc. from the back. On top of them eating and ignoring us then the line is not ready when opening. Then I’m eating my guacamole and bite into something hard and it looks like an avocado pit almost broke my tooth!! Pic attached. Never will go to that store again!!!
… morezora
I’ve gone to this chipotle twice, and got food poisoning BOTH times. Do not eat from here unless you wanna be on the toilet for a day.
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