Carly Marmon
We had the absolute BEST time at Cold Stone Creamery in Shiloh for our homeschool field trip! The owner was so funny, welcoming, and genuinely kind, she made the whole experience unforgettable for the kids.
She’s honestly like the female version of Willy Wonka ✨ and had all of us cracking up the whole time. You can tell she truly loves what she does and cares about making it special for everyone who walks through the door. Also her “assistant”Tyler was so kind and patient with the kids he deserves a shout out too!
The ice cream was amazing (of course!), but the experience they created is what really stood out. We will definitely be back!
… moreRon Don
Shout out to T.J & Jeremiah and rest of the team.
You guys made a toddlers nite the Absolute BEST!!! And you’ve all made my pregnant fiancé cry tears of joy. (Watch the video)
Thank you team, may God bless you all. This was an enjoyable experience!!!
… moreJenna “Hamm” Bequette
Absolutely ridiculous. Please train your people. The man working could not even fold in our mixins and we paid $20 for everything to be just pilled on top honestly want a refund and will never be back
… moreCaitlin Thamke
I have had ice cream from here for years. Tonight I ordered a Cheesecake mixed with oreos. Oreos were good. The ice cream tasted like CHEESE cake. The cream cheese may have gone bad or something was wrong with that batch. I’d recommend sampling the ice cream first. Just a friendly heads up for anyone. Regardless of how many times you have had it. Will definitely not be returning for a while.
… moreJulie
I come here almost every Saturday and I receive the best service from everyone there! “Mak” and “Katie” have exception service and make it a joy to be there whether they are helping us or making jokes with each other. I have never had a problem with this store and whoever runs it is doing an amazing job with their employees! I would choose Shiloh Coldstone everyday.
… moreJoshua Glass
My wife and I stopped in today. She wanted a love it sweet cream ice cream with chocolate chips. I ordered a like it strawberry shake with cheesecake pieces in it. The order was over $14 and I was generous because the staff was pleasant at first and left a $2 tip. This made my total over $16. The ice cream was good. However, when I got my shake it was so thin it resembled strawberry milk. I got out to the car and showed my wife and realized it was way too thin to be enjoyable. I went back inside, showed the shake to the employee that made it and the guy that made the said, oh well that’s just how our shakes are especially strawberry, there’s nothing I can do about it. So I now had an expensive shake that was inedible and had to be thrown away! This is absolutely ridiculous!
… moreBriana Ritter
Me and my family love to come here and Danetria is always a joy to be around (and work with). Love it over here!!
… moreAndrea Pettus
We visit this location twice a week, but today’s visit was terrible. We ordered two milkshakes and they were the runniest milkshakes we’ve ever had! Thin, liquified, unenjoyable… If “zero stars” was an option, I would have picked it.
… moreGina
I’ve been here more than a few times. Tonight I could tell that they clean with fabuloso because when I got home to eat my ice cream there was an after taste of fabuloso….. yuck! Not that I’ve ever eat/drank it, but you get my drift. If it’s smell contents are seeping into the ice cream it’s just too much!
… moreBubbly
Ice cream was good, however the store smelled terrible and when we looked up there was a lot of water damage and MOLD on the ceiling. Not a little bit of mold but a lot of it. The workers were okayish but nothing stood out. The smell really was disgusting and I swear I could smell it a bit on my food.
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