Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
Address and Contact Information
Address: 201 Keith St SW Ste 18, Cleveland, TN 37311
Phone: (423) 476-7827
Website: https://www.firehousesubs.com/
Order and Reservations
Order: Order online
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201 Keith St. SW #18 – Firehouse Subs
sw #18. Directions. Cleveland TN, 37311. 423-476-7827. Ways to order. Mobile Ordering.. Delivery. Catering. Dine in hours. Sunday. 10:00 a.m. – 9:00 p.m..
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Reviews
Sam Mckenzie
Overall, when my order is correct, it tastes very good. I dont know what’s up lately because whether it’s an online order or in person, it’s like the receipt showing exactly what I ordered wasn’t even looked at. I’ve come to expect it to be off in some way and am pleasantly surprised when the receipt is followed. No provalone and no mayo written at the top of the receipt seems to stand out to me, and as you can clearly see there is provolone on the sandwich right after what kind of bread I wanted but 9 times out of 10, I wind up wiping the biggest mess of mayo off the bread. And when they ask me if I want it fully involved other wise I say yes and even add a few other things but for some reason only the things I add make it onto the sandwich and almost all the fully involved ingredients get left off. I can’t stand mayo, so other than that, I usually just say, “Oh well” and eat it whatever way I get it…but it didn’t used to be this way. I’d say in the last 6 months, it’s been a pretty common theme of the order being wonky. And what’s up with only giving people a small cup if they want water? So if I want to drink something thats horrible for you then I can make one trip and slurp down about 100gr of sugar but if I want something better I have to have it from a sippy cup and make 37 trips to the fountain. I’ve eaten here hundreds of times and gotten large waters, and now all of a sudden, I can’t get anything but a baby cup for water. Some things just dont make sense.
… moreRichard Halverson
I stop here for the 1st time. I ordered 2 med sandwiches, one of which was a French dip. The French dip was $10.99 plus tax. When I got home there was no au gu sause. The reason I got the french dip was because it comes with au gu. This was important because I have no teeth and the au gu helps me chew. I guess from now on I will get my French dips w/au gu from Arbys. Half the cost and REALLY comes with au gu…..what a shame Firehouse subs couldnt get the order complete…..
… moreKimberly Hightower
I did anything online order for 6 subs. I was given a wait time of 1 hour which was totally ridiculous. Then, when I picked my order up I was 1 sub short and had to wait an additional 15-20 minutes before YOU messed my order up. I have been a firm supporter of Firehouse up to now but I’m not sure I’ll be a return customer. The whole point of doing an online order is to save time. I’m sure if I had walked in the restaurant and placed the order my wait time wouldn’t have been over an hour. Lesson learned!!!
… moreIsabella Peralta
Ive been wanting to try Firehouse Subs for years & I’m glad I finally did! I tried the Firehouse Meatball and my child had the Italian sandwich. Both were really good, packed with ingredients and filling. Everything tasted fresh. We’ll definitely try their other sandwiches!
… moreAvery J. Ladd J
Very nice atmosphere, kind people and great food. Chantel & Tiffany was extremely polite and patient.
… moreKim Creasman
Order food and waited 28 minutes on food. The crew was more worried about putting stock up. And until the last box was put away no one was working on orders. There were 6 people working but not on orders. Not sure I will be back to this Firehouse sub.
… moreLaQuisha Armstrong
The sandwiches are awesome and love the bread and the service. Everyone is so welcoming and professional
… moreTimothy Douhne
Employees were kind and inviting! Especially the young lady who took my order. However, the food left a lot to be desired. Sandwich was very messy and falling apart when I opened to check it before I left. If I hadn’t been in a big hurry I would have asked them to remake it. Very different than other Firehouse Subs I’ve been to.
… moreMike W
Our food and the service were excellent! Great job!
… moreKayla Hooton
The staff was extremely helpful and very kind! The man who took our order made us feel welcomed. The food was amazing as always!
… more