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Ditch the sad desk lunch and treat yourself to a delicious sandwich near Short Pump Town Center! Located on W Broad Street, just a short walk from the Innsbrook Office Park, Potbelly Sandwich Works is your go-to lunch spot in Henrico County. Step inside and enjoy! Fuel up for the day with our breakfast sandwiches. From classic egg and cheese to various options, we’ve got the perfect breakfast sandwich near you! Feeding a crowd? Our catering menu is here to make your life easier (and tastier). From sandwich platters to fresh salads and more, we’ve got something for everyone. Ready for a quick bite in Glen Allen? Order online or pop by at 10921 W Broad Street, Glen Allen, VA. We’ll handle the food, you handle the fun!
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods.
Address and Contact Information
Address: 10921 W Broad St, Glen Allen, VA 23060
Phone: (804) 747-1782
Website: https://www.potbelly.com/?olonwp=JjBtp_vMLk25gkYh_bnoiQ
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Potbelly
Hungry? Potbelly’s toasty sandwiches, soups, salads, and more are just a few clicks away. Order online now for pick-up or delivery.
Potbelly Sandwich Shop- Glen Allen – Richmond Region Tourism
Glen Allen, VA 23060; (804) 747-1782. About. Come join us for the best place for lunch with great live music, good vibes, and the best sandwiches this town …
Potbelly Sandwich Shop | Glen Allen VA – Facebook
Details. . 94% recommend (12 Reviews). . $$. . Closed now. . 10921 W Broad Street, Glen Allen, VA, United States, 23060 ; Links. . potbelly.com/locations/ …
Reviews
Parker Stahr
Came in here during a rush. Erin took my order and made me the best tuna fish sandwich I’ve had in my life. I will no longer be a regular at Jersey Mikes. Potbelly is the way. Erin had the whole line under control and handled everything immaculately. I don’t want anyone else making my sandwich. I have been to other sandwich shops and saw rats, however, this place is super clean thanks to Erin’s amazing work
… moreAnthony Hayden
Ordered a “big” size prime rib steak. Barely any meat. Barely any cheese. I added caramelized onions, they used raw onions. The meat and cheese doesn’t even cover the sandwich, and the heap of raw onions is disgusting. Basically a raw onion sandwich with a bit of meat and cheese. Charging $15 for this heap of garbage should be criminal- and forcing me to go back to the store for a refund(because this was a pick up order) is just a shady business practice. Additionally, they charged $4.59 for chips and a drink (absurd) and they didn’t even have the chips when I got there. It’s been a few years since we went here, and now I remember why.
… moreRONDA ARMSTRONG
Potbelly Sandwich Shop – Disappointing First Visit
I leave reviews because I rely on them when I’m in unfamiliar areas, and I enjoy supporting local spots I haven’t tried before. Potbelly was one of those places.
While staying at a nearby hotel, I decided to stop in for a Mediterranean sandwich with hummus—something I’d looked forward to trying. I was greeted politely by a female cashier and followed the signs to the ordering area. After a short wait, she called someone over to take my order. The young man who arrived seemed disengaged and didn’t greet me. When he asked a question I couldn’t understand, I had to ask him to repeat it—it was about the sandwich size. Since it was my first time there, I asked if he could show me. He held one up, I said that was fine, and asked if it could be cut in half. He told me to let the next person know, but no one ever followed through.
Back at the prep station near the register, the same female employee asked if I wanted all the standard ingredients—I said yes. She then asked about guacamole, which I declined, though she shared she enjoys it on that sandwich. I appreciated the small talk, but it was unclear who was actually making my sandwich—there didn’t seem to be a clear flow or responsibility.
When I got back to my hotel and opened the sandwich, I was disappointed. It was thin, under-filled, and not visually appealing. The portion looked like something fit for a smaller size, not what I had selected. Thankfully, I had grabbed some spicy mustard because the sandwich lacked flavor. Also, it wasn’t cut, as requested, so I had to tear it apart myself.
While it was edible, it didn’t come close to expectations. If I had been closer, I probably would’ve gone back to address it.
Tip: Check your sandwich before leaving. The ingredients were sparse, the service felt uncoordinated, and the overall experience just didn’t deliver. If the young man is still in training, someone needs to be guiding him more closely—customer service makes a big difference.
… moreI leave reviews because I rely on them when I’m in unfamiliar areas, and I enjoy supporting local spots I haven’t tried before. Potbelly was one of those places.
While staying at a nearby hotel, I decided to stop in for a Mediterranean sandwich with hummus—something I’d looked forward to trying. I was greeted politely by a female cashier and followed the signs to the ordering area. After a short wait, she called someone over to take my order. The young man who arrived seemed disengaged and didn’t greet me. When he asked a question I couldn’t understand, I had to ask him to repeat it—it was about the sandwich size. Since it was my first time there, I asked if he could show me. He held one up, I said that was fine, and asked if it could be cut in half. He told me to let the next person know, but no one ever followed through.
Back at the prep station near the register, the same female employee asked if I wanted all the standard ingredients—I said yes. She then asked about guacamole, which I declined, though she shared she enjoys it on that sandwich. I appreciated the small talk, but it was unclear who was actually making my sandwich—there didn’t seem to be a clear flow or responsibility.
When I got back to my hotel and opened the sandwich, I was disappointed. It was thin, under-filled, and not visually appealing. The portion looked like something fit for a smaller size, not what I had selected. Thankfully, I had grabbed some spicy mustard because the sandwich lacked flavor. Also, it wasn’t cut, as requested, so I had to tear it apart myself.
While it was edible, it didn’t come close to expectations. If I had been closer, I probably would’ve gone back to address it.
Tip: Check your sandwich before leaving. The ingredients were sparse, the service felt uncoordinated, and the overall experience just didn’t deliver. If the young man is still in training, someone needs to be guiding him more closely—customer service makes a big difference.
Lin Brann
Very unique fast food sandwich shop and more. Friendly service, great delicious subs, soup and salad, and yummy milkshakes. Good sandwich selections. I normally don’t like sandwich, but daughter loves this place. Now I am convinced.
… moreChristopher Mehler
Food was good. But gloves weren’t worn by employees and nobody had their hair covered. No hats or hair nets anything. Last time I checked that is mandated by law for contamination purposes.
… moreVanillaDeer
I have eaten Potbelly a number of times. Their sandwiches are stacked and very tasty. I got the Veggie Melt this time and their Churro Shake. The sub was perfect-full of flavor! And they have a lot of veggie toppings. The shake was good, but not as creamy as I would have liked. Will definitely be back! Thanks guys!
… moreYasmín Hoffman
I just discovered this amazing sandwich place. The food is fresh and exciting. The staff is very friendly and patient with new customers. Good music, good vibe. Will come back with family.
… moreM Zeri
The sandwiches were made mostly correct. They were toasted well. I am not sure how putting on gloves is the same as washing hands before gloves like the sign says. Where are the adults in this place. Kids eating and drinking and not doing their job. The equipment looks filthy to me below the metal belt, does it get clean at all during the day? Disappointed in the way the employees behave and the lack of supervision.
… morePamela Flynn
First time here, the staff was very friendly and helpful. Ordered the Avo Turkey sandwich and Broccoli Cheddar soup. Both were good. The turkey on the sandwich was too salty for me but I’m sensitive to sodium. Overall, I’d try the place again.
… moreRebekah Pierce
My chicken pot pie soup was cold and the staff said they couldn’t warm it up for me. Offered to put it in a warmer after saying it was on 69 degrees and they couldn’t understand why the soup was cold. Then said they didn’t know how long it would take or if it would even work to warm up my soup. They were also out of the horseradish aioli, and for the price I paid for the skinny sandwich, it was not worth it. Poor meat proportions and quality. Very disappointed in the food and service.
… more