Lisa
Christian was our cashier he was very helpful and patient with me. The floor was slippery so he even put a sign out! Great job for hiring a young man like Christian! This store was so clean! It felt comfortable eating here.
… moreBob Moss
It’s always a surprise if the order is done right, or rock hard stale.
Customer service has been decent lately, although I had an employee yell at me at the top of their lungs before.
The place is definitely getting better, but I wouldn’t call it my top 15 fast-food locations.
… moreTommy P
$30 for two 2-piece meals. Fast food is dead. Better to go to a restaurant and get real food for the same price. At least they don’t charge you an extra $1 for sauce like Taco Bell does.
… moreRupert Holmes
This KFC in Herald met baseline expectations for product temperature, breading adhesion, and moisture retention. Service response times were stable, and packaging integrity remained intact. Overall, this location provided a standardized fast-food experience consistent with operational norms.
… moreNoland Fain
The shop is clean and the customer service was amazing. They were patient with all the questions my kids had. Now the food… delicious!!!
… moreEric Prewitt
The employees are polite and the food was okay. But if you go through the drive thru don’t expect it to be a quick stop. The employees have you pull around front no matter what you order. Then they basically get to you when they get to you.
… moreElijah Munoz
KFC is a great spot when you’re craving classic comfort food. The chicken is crispy on the outside, juicy on the inside, and full of flavor. The sides like mashed potatoes, mac and cheese, and biscuits are warm, filling, and pair really well with the main dishes. Service is usually quick, and the restaurant is convenient for a fast meal. Overall, KFC is a reliable choice for tasty fried chicken and satisfying meals.
… moreCasper Lima
As always my food was fresh and delicious. Service was amazing as well in both drive thru and lobby. They spoke clearly and politely, gave all the sauces I asked for, and packed all the food nicely. Definitely a 10/10 restaurant with lively people.
… moreSarah Sordillo
Apparently a $5 coupon for a mashed potatoe bowl that cost anywhere from 5-8 bucks doesn’t apply… not for the meal but just the bowl it’s self… I experienced nothing but disrespect from the manager on duty and cashier when I was asking why a $5 coupon would only take off 69cents as they said it would??… The cashier said at the window i owed $5 and 35 cents… I gave her the coupon and 50 cents… then told me I owed her another 6 bucks and some change… when I explained I was only wanting the mashed potatoe bowl by it’s self… Oh and that coupon was not expired just throwing that out there! So I left the coupon and my 50 cents. I feel very disrespected and I will not be taking my daughter there again.
… morebrennfamily
$40 order and they left out the four biscuits. Infuriating. That’s the one thing I was most looking forward to. I don’t even want the rest of the order without the biscuits. I worked fast food as a kid and NEVER left out an item. That’s the ONE THING you’re hired to do. I’m sorry to hurt your business with this review, but I’ll offer a fair resolution: refund my credit card for the four biscuits then I will remove this review. ticket #2261 10/5/25. No I will not drive back to the restaurant; you’re crazy for even thinking that.
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