C B
I usually am in and out at this Dunkin but recently experienced the worst customer service the one time that there was any form of interaction outside of just saying my order. The man who seems to be the manager at first attempted to help me fix my app to get the free coffee with a purchase . When that failed he decided to be frustrated because he had already made the coffee. He proceeded to snatch my phone from my hand after I verbalized due to the app not working that I would have preferred not to get that coffee. I had to request to get my own phone back and also requested to use another cashier to finish the purchase of the item that I had not yet paid for . As I was speaking to the other cashier he continued to aggressively intervene during my purchase and interaction with the other cashier. This is the worse customer service I have experienced in a very long time and it really saddens me that he felt so comfortable being that aggressive towards me . I will be reporting to upper management .
… moreGregory Topf
Its a Dunkin… What else is there to say?
Actually I can say it’s definitely clean and the online orders are always ready quickly and correctly. It’s clean. It’s open early.
Definitely worth stopping if you’re in need of coffee or a snack and you’re in the area!
… moreMunesu Chinhenzva
The guy who served me was horrible, I complained about an item being burnt & he replied “How do you wanna eat it raw?” I asked him to remake it, he burned the same bacon that I returned to him. I asked him if it was at all polite to say that to me, and asked for a refund which he gave but on his coworkers cash register. I asked for the mangers name & number which of course he didn’t know, so I called the number listed on the outside wall for jobs & left a message. You tell me if it is burnt?!
… moreYYamii
Best dunkin I’ve been to. Shout out to the long haired guy who is really friendly, helpful and makes the best coffee
… moreSnow
Terrible Worst location ever!!!
Terrible customer service!!!!
I was trying to download the BR app and signed up while the man shouting at me and my kids!!!!
I was very surprised.
He said I have to do it out side. Also we can NOT sit the chair.
Even they don’t have any sign about it.
… moreLi Zhang
The Indian and asian teenager behind the counter were quite rude .
… moreOmair
Coffee really woke me up
Wasn’t in the mood to make coffee at home. Not the best coffee obviously but works.
… moreRachel Jose
Great food! In terms of service, you can tell the crew is making your food a fast and great as they can. Very clean Dunkin
… moreAlejandro Pennha
You dont know the hours sometimes the close early sometime they close on time
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