Tranquil eatery with private rooms for innovative sushi rolls, sake & Japanese specialties.
Address and Contact Information
Address: 11 N White Horse Pike, Somerdale, NJ 08083
Phone: (856) 783-8868
Website: http://www.umisushi.com/
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Umi Japanese cuisine only ONE LOCATION at Somerdale White Horse pike .Across WA WA 。Not buffet . Details Page · Sushi Restaurant umisushi.com
Umi Japanese Cuisine – CLOSED, 11 N White Horse Pike …
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Reviews
Lindsy Cucura
Very quaint and quiet place. The food came out fast and was delicious. The outside seems a bit sketchy but don’t let that deter you, we took a chance on going in because of another reviewer and I’m so glad we did! Definitely a nice little sushi spot.
… moreM S
Chicken hibachi was a little dry and I wasn’t a fan of the fried rice. My salad was much larger than most places which was nice.
… moreDavid Long
I usually never leave reviews however I am very displeased with the way I was treated this evening when ordering take out from Umi Japanese In Somerdale NJ on Wednesday April 29th, 2020.
When calling I ordered some sushi and because my girlfriend doesn’t eat seafood she decided on the Scallop & N.Y. Steak combination that costs $23.95 and was planning on giving me the scallops.
The combination comes with 2 pieces of shrimp as advertised on the picture directly from the website. Once I stated that I would like the scallop and NY Steak combo I asked if it came with fried rice and then if I could replace the 2 pieces of shrimp with 2 pieces of the EBI shrimp from the Sushi or Shashimi section #7 EBI (Shrimp) for $2.25 which the lady that took my order said “No we do not have that shrimp.” I said ok and settled for the 2 pieces of shrimp it comes with and after confirming the soup and salad she said ok Come pick up in 40 minutes.
She did not repeat the order which is usually standard when ordering over the phone. She also did not ask me how I would like the N.Y. steak. Rare, medium Rare, Well done which also is common practice when somebody is ordering a steak.
After 45 minutes my girlfriend and I arrived at Umi and the order still was not ready so after another 5 to 10 minutes we finally got the food and I paid the order total of $53.80 and left the store.
Finally after over an hour after ordering we sat down to eat to which the Combination Steak & Scallops was about 10 shrimp 4 scallops NO steak and the 2 extra pieces of shrimp!?
I immediately called Umi and told them of their mistake and the lady insisted that I did not order steak because she always asks how people want their steak prepared, which to her, supposedly confirms that I did not order the steak like I said I did. She said that I could come and get half of a steak for her mistake even though it was obvious that she still thought I ordered shrimp which I did not. She acted as though she was doing me a favor and to add insult to injury she still did not ask how I wanted it prepared!!!
I arrived back at UMI about 15 minutes later now almost an hour and a half after placing the initial order and she had a small bag with about 1/4-1/2 of a steak precut that looked well done, when my gf would have liked medium rare but again she never asked for a second time. Now my gfs dinner consists of a salad and a 1/4-1/2 of a well done precut steak.
The cook said your welcome before I even had a chance to say thank you because even after this I was just happy to be on my way to finally eat over $50.00 of cold food.
At minimum I fell as tho I should have been given the full steak and an apology for the misunderstanding. Had they have simply made it right this review would be about the food and not the poor customer service.
I’m afraid that we will not be ordering from Umi again due to poor service.
… moreWhen calling I ordered some sushi and because my girlfriend doesn’t eat seafood she decided on the Scallop & N.Y. Steak combination that costs $23.95 and was planning on giving me the scallops.
The combination comes with 2 pieces of shrimp as advertised on the picture directly from the website. Once I stated that I would like the scallop and NY Steak combo I asked if it came with fried rice and then if I could replace the 2 pieces of shrimp with 2 pieces of the EBI shrimp from the Sushi or Shashimi section #7 EBI (Shrimp) for $2.25 which the lady that took my order said “No we do not have that shrimp.” I said ok and settled for the 2 pieces of shrimp it comes with and after confirming the soup and salad she said ok Come pick up in 40 minutes.
She did not repeat the order which is usually standard when ordering over the phone. She also did not ask me how I would like the N.Y. steak. Rare, medium Rare, Well done which also is common practice when somebody is ordering a steak.
After 45 minutes my girlfriend and I arrived at Umi and the order still was not ready so after another 5 to 10 minutes we finally got the food and I paid the order total of $53.80 and left the store.
Finally after over an hour after ordering we sat down to eat to which the Combination Steak & Scallops was about 10 shrimp 4 scallops NO steak and the 2 extra pieces of shrimp!?
I immediately called Umi and told them of their mistake and the lady insisted that I did not order steak because she always asks how people want their steak prepared, which to her, supposedly confirms that I did not order the steak like I said I did. She said that I could come and get half of a steak for her mistake even though it was obvious that she still thought I ordered shrimp which I did not. She acted as though she was doing me a favor and to add insult to injury she still did not ask how I wanted it prepared!!!
I arrived back at UMI about 15 minutes later now almost an hour and a half after placing the initial order and she had a small bag with about 1/4-1/2 of a steak precut that looked well done, when my gf would have liked medium rare but again she never asked for a second time. Now my gfs dinner consists of a salad and a 1/4-1/2 of a well done precut steak.
The cook said your welcome before I even had a chance to say thank you because even after this I was just happy to be on my way to finally eat over $50.00 of cold food.
At minimum I fell as tho I should have been given the full steak and an apology for the misunderstanding. Had they have simply made it right this review would be about the food and not the poor customer service.
I’m afraid that we will not be ordering from Umi again due to poor service.
Todd Rowand
I’ve heard nothing but great things about Umi but I’ve now been here twice and it was just okay. I’ve been in the habit of getting seafood soup lately everywhere I go and this was my least favorite yet. I also ordered Amaebi sushi (sweet shrimp) and only got one piece when all other nigiri sushi is two pieces for the price so I’m confused by that. The decor and atmosphere leaves a little to be desired as well. Anyway, based on my two visits, it was okay 3/5 stars.
… moreKimberley Palomo
Vicki was amazing! She really took care of our table of 14 (6 kids). The food is wonderful. We will be back!
… moreCarly McKishen
The sushi was okay but I’m kind of disappointed that the rolls did not come how they were listed. I ordered a spicy cooked shrimp roll and it didn’t come with anything in it except what looks like fried batter. There were no vegetables and the tiniest pieces of shrimp and it’s definitely not spicy! I also ordered a spicy crabmeat roll and it looks and tastes almost exactly the same as the other roll I listed above. If there’s a next time maybe it will be better
… moreHao Dong
Great food! Great staff! The owner serves every dish directly!
… moreRob Sagirs
I remember this location as a nice Italian restaurant many years ago. The building and interior has deteriorated quite a bit since then. But our waitress was nice and the food excellent. $8 martinis are tough to beat as well. None of us had the sushi but the spicy beef dinner I had was very good. Doesn’t look like they have too many eat in diners. We were the only people there at 7 on a Saturday night. Excellent place for takeout and a friendly place for eat in if you don’t mind the shabby interior.
… moreToya McCoy
First time visitor, terrible experience.
Today, myself and 12 year old daughter walked in, were not greeted. When asked if we could seat ourselves, I was answered with a quick and crisp response that we could seat ourselves.
We both sit, from there things just got worst. So much so that my 12 year old daughter asked what was wrong with the waitress?! In which I replied we would NOT BE BACK! Still not sure if the lady was having a bad day or what … but no ma’am do we spend $$$ at an establishment in which grown people serving people dining in as if we are at a drive thru with a dollar menu. No, no thank you. We both ended up walking out. Not the example I want to show my daughter…to go and pay to be mistreated. Very dissapointing as we were both incredibly excited to try a new spot. Hopefully your business treats others with respect and dignity that was just not our experience at all.
… moreToday, myself and 12 year old daughter walked in, were not greeted. When asked if we could seat ourselves, I was answered with a quick and crisp response that we could seat ourselves.
We both sit, from there things just got worst. So much so that my 12 year old daughter asked what was wrong with the waitress?! In which I replied we would NOT BE BACK! Still not sure if the lady was having a bad day or what … but no ma’am do we spend $$$ at an establishment in which grown people serving people dining in as if we are at a drive thru with a dollar menu. No, no thank you. We both ended up walking out. Not the example I want to show my daughter…to go and pay to be mistreated. Very dissapointing as we were both incredibly excited to try a new spot. Hopefully your business treats others with respect and dignity that was just not our experience at all.
Ryan Siedlarz
Every part of this restaurant is amazing. As soon as my son and I walked in we were greeted by a lovely woman she said we could sit at any booth we want, and so we did. When she came over to get us started on the drinks she was very kind and patient with us, and when we were getting ready to leave, she told my son to follow her and she gave him some choices to pick out with some neck pillows and other things. My son wasn’t interested and told her that very respectfully. When we where leaving we left a tip and they were very nice about it, they did not complain about not being enough and overall this place was very quiet (maybe because we were the only ones there) but beside that they were very kind and charming. In conclusion this taught me to never look at a restaurant on the side of the road and think it’s just some dirty old restaurant. And to anyone reading this, have a great day 🙂
… more