Heidi Roberts
I usually go to the Canton Center one when I’m in town. We do not have one near me. We like the bagels, the coffee not at all.
When I’m in Plymouth, I have stopped at this store at least 3 times to get a few dozen to take home. All 3 times my bagels were not cut right. If it was one or two, I wouldn’t have an issue. It’s been almost all of them. I have now cut myself trying to fix the really bad ones twice.
The staff obviously doesn’t care about quality. I will not waste my time and money again. If you read the reviews, I’m not the only one unhappy.
I added the worst ones in the pictures.
… moreBabar Qadri
By far one of the best places I have ever gone. The staff here is absolutely beautiful and absolutely loving. I really hope the manager and corporate respects these ladies here because they make everyone’s day absolutely perfect. Leslie is one of the best people I’ve ever had to deal with and I will always always praise her. Again I really hope the management and corporate respect them and do whatever it takes to retain them because of them this spot is doing so wonderful. If they ever leave I will make sure to do my best to retain them hands down.
Azeem
… moreDev Mata
I have been coming here for a while, never disappointed! Great crew, friendly,warm, and professional. All deserve a raise. Place is always clean.
… moreKruti Kher
I went there around 6:40am, there were 2 ladies, their service was fast. The one which looked older than the other assisted me, I ordered bagels and paid for it, afterwards I realized I forgot to mention that I wanted them all sliced n toasted, but when i asked her if get them all sliced , the look on her face was not good and because of that I couldn’t ask for toasting them. Additionally she didn’t even help me with reward thing, when I asked her about that . She just told me that you can do that with your receipt. It my first time there and I was very disappointed!!
… moreMaria Garcia
I came to The location on Ann Arbor Rd. in Plymouth because I had assumed that this was a good bagel place around the area but It was not what I expected. Don’t get me wrong. I understand having to work in the morning, but everyone seem like such a snot and I felt the farthest thing from welcoming. I wasn’t looking to get greeted, but I also didn’t anticipate on every single person staring at me the whole time before I ordered to the point to when I ordered. I had to repeat my order five times and the order was still wrong. For as expensive as four bagels came out to be, which was $25. I would at least expected there to be the cream cheese that I ordered on my bagels. I was biting into my bagel and I felt like I was eating pure bread and chunks of butter, which I did ask for, but they didn’t bother spreading it and they put barely any cream cheese on the bagels mind you the bagels are five dollars apiece. The least you can do is put on what people order. I also ordered a coffee, but I never got a coffee cup but when I did ask for one, the immediate response was well did you pay for coffee? Would I be asking you for a coffee cup if I didn’t pay for coffee. When my order was ready, nobody told me everyone knew that it was ready, but no one bothered to let me know which was on super annoying because I didn’t feel comfortable. Just grabbing anyone’s food.The whole experience was just super weird and I truly felt like I just wasted $25 when I had been looking forward to coming here. Never coming back to this location never had a problem at any other one.
… moreOmar Haydar
With at least two other locations within 5 miles, if customer service means anything to you, don’t go here. I have been here perhaps a dozen times, and have had more negative experiences than positive. You can even get the same bagels for less at Kroger down the street. I love supporting local businesses, but not at the cost of being disrespected or not having my business appreciated.
… moreRick Bame
I just want to start out by saying that this is my favorite location, for a few reasons (which I won’t get into). The bagels at Einstein are so fresh and delicious! They really compliment and make the breakfast sandwich. And even though we had a little mishap recently, I still love you guys (ok, gals). I recommend the ham & Swiss with two eggs on an Asiago bagel, or the turkey sausage and Cheddar the same way.
… moreDave Beck
Clean store. Not the friendliest cashier, however the other crew members were very polite. A little bit noisy, there seemed to be a constant hum in the restaurant. The order was correct and fresh.
… moreSydney Shattelroe
This is my first time writing a review because this situation was unacceptable.
The staff stood by as another customer was harassing and yelling at me right in front of them. They didn’t do anything, not even tell him to stop as he got in my face while I was minding my own business.
I definitely will avoid going to this Einstein Bros. again because I feel like they don’t care if their customers have their personal space violated and safety being messed with. It was scary and awful.
… morePaul Ellinger
Wife and I stopped in after church today. Bigger than it looks. Well laid out location. Polite staff. Good bagels. Cooking takes place right in front of you. Good location.
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