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Founded in 1990, Zaxbys serves delicious Chicken Fingerz and wings, Zalads, sandwiches, and more with Southern hospitality and a modern twist. Our fried chicken is hand-breaded and our Zax Sauce recipe is top secret. We offer a variety of signature sauces so you can dip, dunk, and drizzle with endless flavor possibilities. Whether you’re craving classics like a Chicken Finger Plate or Boneless Wings Meal – or you’re in the mood for fan favorites like Loaded Fries or a fresh Zalad – Zaxbys has got you covered. Join the Zax Rewardz program and download the Zaxbys app for exclusive rewards and offers.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food.
Address and Contact Information
Address: 1375 Versailles Rd, Frankfort, KY 40601
Phone: (502) 695-0060
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Chris Purvis
Ordered online and went inside to pick it up. Sat inside for 25 minutes before my food was ready. The milkshake I ordered had already been made and was sitting there for 20 minutes before the rest of my food was ready. I can understand the wait, but why would you make the milkshake and just have it melting for 20 minutes before the rest of the food is ready?
… moreShyanne Foley
This my 1st time coming to this location, the staff was friendly but the food and drinks was disappointing. I got the loaded fries and there is huge chunks of chicken, no ranch, soggy fries. Milkshake taste like expired milk. Asked for zac sauce got ranch instead and got no straws with my drinks highly disappointed for spending $40 here
… moreJoe Graves
First time I went in it was very friendly. The waitress behind the counter was exceptional friendly. Great personality. Good with customers felt welcomed. And I went back a second time, and I had an individual, a male that waited on me. It was okay but could have had a little more training from the waitress that waited on me. The first time other than that, the food was good service was quick and it was on my way Saxby’s is good.
… moreMandy Williamson
I recently moved back home after living in Utah for 10 years and the first time I ate here it was such a nice place and the food was amazing. That was in April of 2025. Fast forward 4 months later. The food is getting progressively worse. The chicken is always old and dried out and the bread is usually hard and burnt. I went through the drive thru a few months ago and when I got home with my food, my chicken finger plate had a huge heaping of fries, burnt bread, and old chicken. I was missing my coleslaw. When I called to speak with the manager he was very nice and offered to replace my meal, but he informed me that they were out of coleslaw. I paid almost 15 dollars for a meal with coleslaw and they couldn’t even tell me that they were out of it. I don’t like to complain, but I feel like this restaurant keeps getting worse. I used to eat here once a week and now I might eat here once every few months.
… morejessica shew
DoorDashed from here. Out of shrimp for salad but swapped with chicken as an alternate and called to confirm this was ok. Forgot to include side and didn’t provide utensils.
… moreKen Buchele
Service was okay, a little slow for only having two tables on a Friday supper time. Loud music. Hard to hear employee at counter. My partner changed her order, the employee didn’t hear her, so she didn’t get what she actually wanted. The wings and strips were both hard dried out meat. The shake tasted weird, like it was a mixture of strawberry and cake. The Texas toast was just hot dry burned bread. No butter. My first visit to a Zaxbys. Likely last. Too expensive for poor quality food.
… moreThe Steel Gamers TSG
I ordered takeout. My order was a Cobb salad, fried zensation salad, strawberry cheesecake bites, 1 Lg dr pepper, and 1 Lg handcrafted strawberry lemonade When I got there, I picked it up and drove back to my house and realized I didn’t have cheesecake bites. I also received two zensation salads instead of a Cobb salad, and I also received two Lg Dr. Peppers. I feel bad for complaining like this, but it’s not the first time this has happened at this location. I would’ve rated lower if they didn’t fix the order, but I had to drive back another 10 minutes to get it fixed. When I got back, they fixed the order, but employees were on their phones with earbuds in, and they seemed a little lost. Nothing would’ve been wrong if they just made the order right the first time.
The cost of the meal was $38.18
Again, I hate complaining like this, but that’s a lot of money for it to be messed up and have missing items.
… moreThe cost of the meal was $38.18
Again, I hate complaining like this, but that’s a lot of money for it to be messed up and have missing items.
Kenneth Newton
Love the decorations. Came around 4pm and got a chicken tender meal. Everything was hot and fresh. The cashier was really nice and actually came and checked on me to see how the food was. You never see that in fast food so that was nice.
… moreKevin Green
Update – went back again and everything has changed for the better. They are back to their high standards. We ordered and Mallory put our drink cups mouth side down onto the counter where everyone puts their hands. It took 18 minutes to get our food. I ordered the Zensation salad. The egg roll was just tossed into the plastic to go bag. I didn’t get any dressing.
… moreVic Porter
I’d have to give this 5 stars because it can’t get any better as it relates to Zaxby’s. The food was cooked properly. The Men’s room was clean and the Server was motivated and pleasant.
… more