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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Address and Contact Information
Address: 1307 S Canyon Rd, Ellensburg, WA 98926
Phone: (509) 933-4400
Order and Reservations
Order: Order online
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Sandwich Shop & Gourmet Subs in Ellensburg | Jimmy John’s 3705
… Ellensburg, WA … 1307 S Canyon Rd, Ellensburg, WA 98926. Store ID : 3705. Open Now • Closes at 10:00 PM Saturday. Order Now · Get Directions. 1307 S Canyon Rd …
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Reviews
Jessica Almaguer
I paid over $17 for this sandwich and it came with all of the cheese melted on the wrapper outside of the sandwich. Also, the employee working on the meat slicer was eating a cookie while he was making food, which is gross. The only reason I gave 2 stars was that the sauce on the new pizza sandwich was actually pretty tasty.
… moreJanna Murphy
The service was absolutely the best I have encountered at a fast food place in a long time! Greeted as I came in, I said I was there to pick up a callin order a little early, they had it ready, bagging it. They had just had a huge rush they said so our timing was excellent, but after a demanding rush like that, they were upbeat, great smiles, everyone in there acknowledge us in some way! It just really put a smile on face and I left with a feeling of WOW, what a great group of employees!
And of course, the sandwiches were delicious, Jimmy John’s sandwiches are the best! The French bread is delicious, fresh ingredients, and definitely need to get a pickle!
… moreAnd of course, the sandwiches were delicious, Jimmy John’s sandwiches are the best! The French bread is delicious, fresh ingredients, and definitely need to get a pickle!
Emily Korf
We’ve given this Jimmy John’s multiple tries, but they are consistently extremely slow. We’ve waited 30 minutes for two easy sandwiches on a non busy day. Don’t stop here on your road trip if you want to be quick. Sandwiches are good, but not worth the time when there are so many other options near by.
… moreJodi Freudenberger
For a company whose entire business model is based on speed, this location does not come close to delivering.We were surprised and frustrated that our one sandwich took 20-30 mins to make. There were only one or two people in line in front of us plus cars at the drive up window. This extended delay happened to us last time we were here; we assumed it was a fluke—until yesterday when it happened again. We will not be returning.
… moreJakob Rosman
It seems JJ’s is going towards the model of smaller buildings to save on real estate costs and encourage drive thru instead to get more sales.
This is a poor model when your location revolves around pit stops to take a break when you’re on your way to Spokane or Seattle. This location makes that difficult; it only takes a couple of cars to block up the driveway and you can only fit ~6 people in the building.
… moreThis is a poor model when your location revolves around pit stops to take a break when you’re on your way to Spokane or Seattle. This location makes that difficult; it only takes a couple of cars to block up the driveway and you can only fit ~6 people in the building.
Celista Horton
Do not go here. Every time I have gone here I waited over 30 minutes for a very low quality sandwich the workers obviously didn’t put any effort into making correctly or well. I have ordered online multiple times to try to speed up the process and still waiting 15-30 minutes past the estimated completion time and half the time they don’t put the sandwich in the pickup are or call the name pit while I’m in the lobby so I waited who knows how long extra with the sandwich behind the counter. Overall one of the worst jimmy John’s you can go to.
… moreAmy Alexander
Dear Jimmy John’s Team,
I want to start by saying that I’ve been a loyal fan of Jimmy John’s for years and have always had great experiences—especially with your catering service, which I’ve used many times for work meetings. However, I recently had a very disappointing experience that I feel compelled to share.
On 6/22/2025, I placed a catering order online to be picked up at 11:00 AM on 6/28/2025 for my brother’s celebration of life, which was scheduled to begin at noon. I arrived early that morning and was told, “We had a lot of catering orders come in today and we are really busy.” I understood and said it was fine as long as my order was ready by 11:00 AM.
Unfortunately, when I returned at 11:00, my order was far from ready. The environment was chaotic and disorganized. I watched as two employees slowly prepped the order, cutting the sandwiches into thirds and then comparing the sizes—handling them in a way that did not inspire confidence in the presentation or hygiene. I’ve included a photo to show the poor presentation.
By 11:20, I expressed again that I needed my order. I offered to cut the sandwiches myself to save time. At that point, an employee placed seven sandwiches in the box (I had ordered ten) and said, “Here ya go.” When I asked if all ten were in the box, he replied “Yep,” but there were clearly only seven. I had to wait again for the remaining three to be made, and they were thrown together carelessly with meat and cheese sloppily placed on the bread.
I had specifically requested no mayo on any of the sandwiches, but all of them had mayo. The presentation was poor, with chunks of lettuce and tomato stuck to the box. The sandwiches that were cut in-store looked especially unappetizing.
During the process, a woman (who never identified herself) briefly apologized and offered to comp something for me. I declined—not out of satisfaction, but because I simply needed to get to the event.
To make matters worse, the store itself was dirty. The floor was filthy, trash cans were overflowing, and there were eleven employees visible with seemingly no direction or leadership among them.
Saying I was disappointed is an understatement. This was a significant event for my family, and I chose Jimmy John’s because I trusted the quality and service. This experience let me down across the board.
I hope you’ll take this feedback seriously and address the staffing, cleanliness, training, and order accuracy at this location. I would appreciate a follow-up regarding this issue.
… moreI want to start by saying that I’ve been a loyal fan of Jimmy John’s for years and have always had great experiences—especially with your catering service, which I’ve used many times for work meetings. However, I recently had a very disappointing experience that I feel compelled to share.
On 6/22/2025, I placed a catering order online to be picked up at 11:00 AM on 6/28/2025 for my brother’s celebration of life, which was scheduled to begin at noon. I arrived early that morning and was told, “We had a lot of catering orders come in today and we are really busy.” I understood and said it was fine as long as my order was ready by 11:00 AM.
Unfortunately, when I returned at 11:00, my order was far from ready. The environment was chaotic and disorganized. I watched as two employees slowly prepped the order, cutting the sandwiches into thirds and then comparing the sizes—handling them in a way that did not inspire confidence in the presentation or hygiene. I’ve included a photo to show the poor presentation.
By 11:20, I expressed again that I needed my order. I offered to cut the sandwiches myself to save time. At that point, an employee placed seven sandwiches in the box (I had ordered ten) and said, “Here ya go.” When I asked if all ten were in the box, he replied “Yep,” but there were clearly only seven. I had to wait again for the remaining three to be made, and they were thrown together carelessly with meat and cheese sloppily placed on the bread.
I had specifically requested no mayo on any of the sandwiches, but all of them had mayo. The presentation was poor, with chunks of lettuce and tomato stuck to the box. The sandwiches that were cut in-store looked especially unappetizing.
During the process, a woman (who never identified herself) briefly apologized and offered to comp something for me. I declined—not out of satisfaction, but because I simply needed to get to the event.
To make matters worse, the store itself was dirty. The floor was filthy, trash cans were overflowing, and there were eleven employees visible with seemingly no direction or leadership among them.
Saying I was disappointed is an understatement. This was a significant event for my family, and I chose Jimmy John’s because I trusted the quality and service. This experience let me down across the board.
I hope you’ll take this feedback seriously and address the staffing, cleanliness, training, and order accuracy at this location. I would appreciate a follow-up regarding this issue.
H R
So sad my favorite sandwiche shop is going downhill again. Not too long ago I wasn’t sure if jimmy John’s was ever gonna get better but it actually was and then like a month ago you guys started to tank again. Always running out of supplies!! Whoever does the order for the supplies like napkins and meat and such. I gotta tell you, you’re doing a terrible job. Someone really needs to step it up cause whatever you have been doing lately really sucks. Just do better
… moreRocky Hively
Deliveries are consistently half an hour to 45 minutes late. Sometimes my order is right. Food is fine once it arrives.
… moreDerrick
This is a very good Jimmy John’s location. The staff were very courteous and helpful, and the food met my expectations.
… more