

Find your nearby Pizza Hut® at 920 NE Maynard Rd in Cary, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
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Reviews
We were handed our food in a carry out bag even though I said we were dining in. I had to ask for plastic utensils and a straw.
The dining in oprion was a couple scattered tables and chairs. A chair was stacked on top of a counter.
It did not give a clean impression.
The pizza itself was good.
Will not be going back.
Additionally, the no-contact delivery is a joke. When I check the box to “leave it at my door” I don’t expect to be met with a delivery person waiting & watching for me to pick up my order 3 feet away.
I called the store after my pizza showed up burnt .
I politely told the lady my pizza was black and asked for a new one, and the lady who answered was super rude with an attitude and didn’t even ask me any questions and said it was because it was ordered with no cheese. Yes I did that by accident but the pizza was black because it had such a small amount of marinara on it it didn’t cover 10% of the pizza and was black because it was burnt crust on 80% of the surface of the pizza. Not burnt sauce or pepperonis burnt crust. It had such a small amount of sauce and pepperonis on it that most of the pizza had nothing on it at all. She didn’t even give me a chance to explain anything and was very combative .
The lady that was taking my call automatically had an attitude with me like she was upset she was at work
I don’t even care about the pizza or the refund but the lady who answered the call at 7:59 needs to go through some training on how to answer the phone after it rings. Also learning how to not have an attitude right off the gate.
I don’t even care that the pizza was accidentally ordered with out cheese which is my fault I’ll own that . Doesn’t matter if had cheese or not. No pizza should ever be sent out BLACK like this. Who in their right mind even thinks this okay need to be trained again.
Her excuse to was “it doesn’t have cheese so it’s gonna be burnt”
Okay no cheese is the first thing to be burnt in the pizza and if you look at the picture the pepperoni is burnt too . Okay so the bread is burnt cause of the no cheese so the pepperoni shouldn’t be burnt or the sauce.
I understand mistakes happen at places and it’s no big deal normally things are dealt with without a attitude from whoever the lady was who answered the phone . Who once again had an attitude from the time she answered the phone.
Pepperoni’s should never be burnt anyway. This is not edible, doesn’t have sauce.
I always ordered from this store and I have never once have ever been sent a pizza that was this burnt. Or treated this way.
Whoever also thought this pizza was okay needs to be trained again as well.
I will be contacting corporate because the attitudes from this store right off the bat before I even try to speak and even interrupting me is unacceptable.
Edit: also please tell me how the associate who answered my husbands called said he wasn’t a manager, just to double back and say he was a manager.
Also we both spoke to the store manager, granted I yelled at her when I wasn’t going to be even listened to and talked over. I know yelling is never the answer and I do apologize for that but when I started the call off as nicely as possible because the pizza I got was not edible.
However, when my husband called he was very polite and was just trying to fix the situation to which he was met with being spoken over and yelled at by the store manager. The answers the other manager gave were contradictory.
The missing cheese is not the issue to why this pizza was burnt (pepperonis were burnt too)
I yelled at the store manager to get her to actually listen to what I was going to say instead of just automatically being rude and yelling.