

Welcome to your Conyers Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 1536 Hwy 138 SE, Conyers, GA 30013
Phone: (470) 207-9869
Website: https://www.chick-fil-a.com/locations/ga/conyers?utm_source=google&utm_medium=gmb
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Reviews
They even put up a Christmas tree just for us!
They always play our favorite Charley Brown songs and set out fresh flowers on our table.
They have plenty of Weezy’s favorite dish on hand, the fried chicken!
Did I mention they have fried chicken?
I placed a mobile breakfast order at 9:46 AM through the app and arrived shortly after to pick it up. I waited in line for over 25 minutes and finally reached the Mobile Thru to scan my QR code after 10:30 AM.
I was charged for my food but did not receive my order, which is highly unacceptable. I’ve also called the store multiple times this morning and have been unable to reach anyone.
I’ve never had this experience at any other Chick-fil-A locations, which makes this situation even more disappointing. I would appreciate assistance in resolving this matter.
I placed an order with this location for delivery using Doordash. I received a notification that my order was ready at 9:07 p.m. I was able to track the Doordash courier and, saw that they immediately went to the restaurant. They were less than a minute away. After arriving at the location, they waited over 10 minutes just to pickup the order. This is a complete waste of time, and inefficient service. After finally picking up my order, the courier now has to make another delivery before mine. Hence to say, it was out of the way.
Finally, after waiting over a half-hour just for my food to be delivered, the waffle fries were stale, my sandwich was made incorrectly, they included pickles that I did not want, and made the necessary change when ordering, then I should have received a cookies n cream shake, and they decided to give a chocolate one that was watered down by the time it arrived.
What customer would pay almost $7 in fees on a $20 order to receive this crap? I am more than fed up with restaurants throwing us anything, and thinking we have to put up with it. Now, I have to waste more of my time calling in to be refunded. If course, they only want to issue a partial refund. I DO NOT have to put up with this crap.
Close down, and let another business who appreciates their customer come into the community. I am frustrated with this subpar service that seems to be the norm now.
Doordash, move out of the area, and close down too, if you can’t deliver orders in a reasonable amount of time!!!
Never in my life have I ever had the amount of horrible experiences at a Chick-fil-A as I have with this location and the management is equally incompetent! Save your sanity and drive to Dekalb County where your order will be correct and the staff has the proper mental capacity not to screw your order up!
On Wednesday morning, November 5, 2025, I stopped at Chick-Filet for a team breakfast after receiving good news about our performance at the Tow Yard. Using my $25 gift card, I bought 30 nuggets and 2 hashbrowns with some helpful advice from the friendly greeter. The total was just under $25, so I let her keep the change before heading to work in College Park.
I asked a staff member at the window for a cup of ice, but she immediately replied, “We don’t add on in the window.” After serving other cars, she told me to pull up while my food was being prepared. I waited as she continued helping other customers, identified myself twice, and finally was asked to move again to a parking lot space. Frustrated, I requested a refund instead of moving further, and she informed the next customer that I refused to relocate.
A man got out of his car, yelled at me to move because he was in a hurry, so I quickly moved my car and hit the curb. After he left and I collected myself, I went to the window to ask for my money back. The server shouted she was calling the police, and several team members approached as I explained I just wanted a refund and wouldn’t return.
Unexpectedly, a Conyers police officer approached and instructed me to enter my vehicle and leave, without asking any questions. I felt as though I was being treated as a criminal or threat to the establishment. I just looked at him and said “OK and went to my car. But He knew this was wrong, he ran behind me and tried to pay me out of his own wallet. This incident left me feeling racially discriminated against, disrespected, humiliated in public, and deprived of my money.
I have not previously experienced such treatment by other women. I serve as Queen Jae of the National Queendom, an organization dedicated to uplifting and empowering the women of our community. My role model is Queen America, who inspires self-esteem and supports women during difficult times.
Following this experience, I reflected deeply and sought spiritual guidance to understand its significance. I chose not to discuss the incident with friends or family, as I was truly surprised that anyone could be treated in such a manner at a fast-food restaurant, particularly at Chick-fil-A. While I am attempting to come to terms with the situation, it continues to trouble me and affects my peace of mind. Consequently, I consulted with a Covington police officer located near the building where the Queendom meets. I explained the events to him and conveyed my disappointment not only with the staff at Chick-fil-A, but also with the officers, who did not encourage the staff to take appropriate action. Nevertheless, with grace, I continued with my workday.
It is important for me to express my concerns so that no one’s day is negatively impacted simply because they are perceived differently. I am writing this letter to address those involved and to ask what prompted such behavior. I respectfully request a formal apology for what occurred, as well as the return of my $25 in cash, so that I will not feel compelled to visit another Chick-fil-A in the future.