

From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Akron is here with warmth and welcome. Panera Bread. Food as it should be.
Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
Address and Contact Information
Address: 55 Springside Dr Suite 100, Akron, OH 44333
Phone: (330) 670-9347
Order and Reservations
Order: Order online
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Panera Bread Locations in Akron, OH
Panera Bread Locations in Ohio
Panera Bread, 400 Akron General Ave, # 2224, Akron, OH 44307, US
Reviews
After placing my order, I waited for quite some time with no updates. Eventually, I checked the pickup rack myself and found that my order had been sitting there—no one let me know it was ready. Throughout my entire visit, I had zero interaction with any employee. No hello, no order notification, no goodbye—nothing.
To make matters worse, the seal on my bottled water was already broken, which I didn’t notice until I arrived at my destination. The bottle was also filled completely to the top, which felt odd and raised concerns about possible tampering. I couldn’t even drink it.
Overall, the lack of basic customer service and the issue with the drink were unacceptable. I won’t be returning.
but the manager here went above and beyond to fix an issue. the forgot half our order and we didn’t realize it til we got home.
they offered to make the sandwich we paid for and didn’t get but it was more nuanced than that. it’s a 26 min drive each way so all the food got cold in the process of returning to get what was missing. the manager understood that, was so helpful and apologetic and remade the whole order (minus the cookie cuz we kept that)
these days managers act like the food comes out of their check and acts like they’re doing us a favor for giving us what we paid for (cough cough, McDonald’s)
so this was a refreshing experience and I felt validated and taken care of.
*EDITED TO ADD* i didnt notice, he gave me and my girlfriend each a cookie. thanks man!
L.