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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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24-hour Mexican eatery with ample portions, frozen cocktails, a patio & drive-thru.
Address and Contact Information
Address: 6006 Westheimer Rd, Houston, TX 77057
Phone: (713) 975-9699
Website: https://chachos.com/
Menu Photos
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Reviews
GuitarPlayers Unite
This place will forever be a Houston go to for Tex Mex. This is the Steak Taco Plate. When I tell you the only thing I added was sour cream and jalapeños when I got home believe me. This is a top tier meal made to order from an iconic restaurant that’s been around for many many years. Always A Great Experience dine in or for take out.
… moreSariena
I recently visited Chacho’s Mexican Restaurant, and this was honestly one of the most frustrating dining experiences I’ve had. I wish I could rate this place a 0!
From the moment we pulled into the parking lot, things already didn’t look right. The outside tables were dirty, with dishes and trash still sitting on them. It didn’t look like they had been cleared or wiped down at all. We were there for about an HOUR, and those same dishes were STILL sitting outside the entire time. No one came to clean them up. That alone says a lot about the level of attention and care being given to the restaurant.
When we walked inside, it took about 20 minutes just to place our order. The line wasn’t even moving efficiently, and there didn’t seem to be any urgency from the staff. While waiting, we noticed that almost every single table inside was dirty. There were trays left behind, crumbs everywhere, spills on the tables, and trash that hadn’t been picked up. We had to look around just to find ONE table that was clean enough to sit at.
After finally ordering, we were given a buzzer and told to wait for it to go off. We ended up waiting 40 minutes for our food. The problem? The buzzer didn’t even work. It never went off, so we had to keep getting up and checking on our order ourselves.
The first time I politely asked, “How much longer for my food?” the blonde girl at the counter responded in a very slick and rude tone. Instead of simply answering the question, she kept going to get the manager. It felt completely unnecessary when all I wanted was a time update. After that, I could clearly see staff members talking amongst themselves about me, which was extremely unprofessional and uncomfortable.
On top of the poor service, the cleanliness was very concerning. Staff members were wearing Crocs, food appeared to be touching ice and buckets, and the grills looked oddly placed and VERY dirty. The overall condition of the food prep area did not look sanitary at all. It honestly made me question how this location passes health inspections.
Between the dirty outdoor area that stayed dirty the entire hour we were there, the unclean dining room, the long wait times, the broken buzzer, the rude interaction with staff, and the questionable food handling, this experience was unacceptable.
I would not recommend this location based on what we experienced. Management seriously needs to address both the cleanliness and customer service issues because this was not okay.
… moreFrom the moment we pulled into the parking lot, things already didn’t look right. The outside tables were dirty, with dishes and trash still sitting on them. It didn’t look like they had been cleared or wiped down at all. We were there for about an HOUR, and those same dishes were STILL sitting outside the entire time. No one came to clean them up. That alone says a lot about the level of attention and care being given to the restaurant.
When we walked inside, it took about 20 minutes just to place our order. The line wasn’t even moving efficiently, and there didn’t seem to be any urgency from the staff. While waiting, we noticed that almost every single table inside was dirty. There were trays left behind, crumbs everywhere, spills on the tables, and trash that hadn’t been picked up. We had to look around just to find ONE table that was clean enough to sit at.
After finally ordering, we were given a buzzer and told to wait for it to go off. We ended up waiting 40 minutes for our food. The problem? The buzzer didn’t even work. It never went off, so we had to keep getting up and checking on our order ourselves.
The first time I politely asked, “How much longer for my food?” the blonde girl at the counter responded in a very slick and rude tone. Instead of simply answering the question, she kept going to get the manager. It felt completely unnecessary when all I wanted was a time update. After that, I could clearly see staff members talking amongst themselves about me, which was extremely unprofessional and uncomfortable.
On top of the poor service, the cleanliness was very concerning. Staff members were wearing Crocs, food appeared to be touching ice and buckets, and the grills looked oddly placed and VERY dirty. The overall condition of the food prep area did not look sanitary at all. It honestly made me question how this location passes health inspections.
Between the dirty outdoor area that stayed dirty the entire hour we were there, the unclean dining room, the long wait times, the broken buzzer, the rude interaction with staff, and the questionable food handling, this experience was unacceptable.
I would not recommend this location based on what we experienced. Management seriously needs to address both the cleanliness and customer service issues because this was not okay.
Armando Ortiz
My wife and I dropped by Chacho’s, it was late but they were open. We ordered one picadillo and one carne guisada gorditas plate. The food was finger lick good and the plate was very well served. Came to know that Chacho’s just reopened two weeks ago and all three locations are open 24 hours, dining room and drive thru. Come and enjoy from their vast menu at any time of the day.
… moreAshanti
This Chachos is 24 HOURS
Great Customer Service at 7pm
DANTE is an amazing cashier/worker hes very positive and made our entire dinner comfortable.
Definitely recommend this location.
… moreGreat Customer Service at 7pm
DANTE is an amazing cashier/worker hes very positive and made our entire dinner comfortable.
Definitely recommend this location.
Q Fermi
So the food is good, but there are two ladies that work the window who obviously don’t like their job. I SAT IN THE DRIVE THRU FOR 45 minutes with nobody inside the restaurant. WHY?
There’s one lady who is super nice all the time, I tip her when I have cash
… moreThere’s one lady who is super nice all the time, I tip her when I have cash
Chad Newsome
Drove from Katy to get a breakfast taco pulled up to order my order at 630am no answered me to take my order so I pulled up to windows where a lady comes to windows and told me they have a big order and can’t make my order so I asked her u can’t make me one breakfast taco she said no and closed the windows in my face. Now if she had better cs is probably already made or is making the type of taco I wanted im sure making my taco would have been about same time she took to talk to me to make my taco COMPLETE WASTE OF TIME AVOID THIS PLACE FOR MORNING SERVICE THEY ARE UNDER STAFF AND CANT GET FOOD UNLESS U PLACE A BIG ORDER THAT MAKES THEM TELL EVERYONE ELSE THEY CANT PROVIDE FOOD FOR THEM
… moreThomas Reyna
The Carne Guisada tacos & Fries con queso y Chile con carne?! Haven’t dined in but as long as your friendly to Drive-Thru person , they be good to you! Never fails. The spicy red salsa Pero like them fries, take me back to 1996 Chicken basket with cheese! I should add a chicken tender?!
… morePenny Jean
Queso is Salty. Chips thick & hard not like restaurant style chips. Also had the 8 count single layer nacho, with steak house beef. Also very salty..Do not recommend
… morepool, cash
**drive thru ONLY* .. I tried the steakhouse meat and the fajita meat. BIG BIG BIG DIFFERENCE.. the fajita was TOP OF THE LINE GOOD..
THE BURRITOS ARE LIKE A FATASS BABY .. THE NACHOS WAS SO GOOD I ACCIDENTLY BARKED AT MY DOG
… moreTHE BURRITOS ARE LIKE A FATASS BABY .. THE NACHOS WAS SO GOOD I ACCIDENTLY BARKED AT MY DOG
Shiann Mitchell
Says 24-hour drive-thru and dine-in. Absolutely false, the ladys was standing by the window talking. Doors were locked, the drive-thru blocked off and they weren’t answering the phone. Why promote 24 hours if you aren’t going to go by those hours.
By the way, it was multiple cars trying to get food.
… moreBy the way, it was multiple cars trying to get food.