Parker Hall
I had a delivery order for a beach club (turkey sandwich with cheese) and an Italian club. The Italian club was fine, however, the beach club was just bread and some toppings. The moment we saw this we called the store. The first employee wasn’t so helpful with a dismissive tone. The second was nearly as shocked as we were, but tried to understand. The manager doubled down and said she made it correctly and didn’t attempt to mitigate the situation. I want to add, I’ve never left a bad review or even felt compelled to, but this is the most idiotic situation I’ve ever been placed into. Wouldn’t suggest the place after it was my girlfriends favorite workplace lunch.
… moreG W
I would give them 0 stars if it was available! This makes the 2nd time the employees at this location dropped the ball! I work down the street at the University and they always have issues delivering here! This is for the disrespectful employees to include the Manager, I placed an online order at 12:20pm for delivery and at 1:20pm my order was still out for delivery or so they said. I’m at work so my 1:00 pm lunch break was 10 minutes from being over and so I called. A black guy answer the phone and after I told him what’s happening, he hung up the phone. I call back, he hung up again! I call and asked to speak to a manger, he said he is the manager and slam the phone down! I call back, white lady picks up the phone and don’t know what’s going on! What the heck! Where do they find these people??? They applied for the job but don’t want to do! If you don’t like people, why do you work there? This was the most difficult lunch order I ever made. The staff was disappointing, disrespectful, and still had my money!!!! I will never order Jimmy John’s again! The employees and the Manager on Gervais Street, Columbia should step back and allow people who really needs a job to take care customers who are reason they get paid!!! Manager, you should be embarrassed!
… moreAshleigh Smith
Very short staffed, always busy during lunch hours but they barely have any workers. Mobile orders took too long and so did the walk in orders. Seems like they have too many orders but not enough workers to sustain the rushes. Love the food regardless and the workers that are there but it is very frustrating. I don’t understand why a little sandwich can take 25 minutes to make.
… moreRandy Price
First visit to a Jimmy John’s and will not return. I felt quite cheated paying $9 for a wrap containing mostly lettuce and a very thin slice of turkey. Money should be spent somewhere else.
… moreJacob McCormac
I walked in and received no greeting and it was dead silent and nobody was to be seen. Someone then came out of the back a few minutes later and at 1 in the afternoon had no fresh bread and gave me and everyone else that ordered old bread probably from yesterday or a few days ago it was so hard almost impossible to eat. It’s also freaky slow at this jimmy johns. I highly recommend going to another one not much further away.
… moreEric Jordan Howard
Only go to this jimmy johns if you have A LOT of time to spare. I ordered online, drove 10 minutes to the store, checked in with my name after waiting behind for the people in line, told I was up next, people continued to come in and leave with orders. Tried to ask if they were making my food; “still up next” of course. Then the manager tried to explain to me how online orders don’t come first after I had been waiting in the store for 20 minutes. Absolute joke of a Jimmy John’s. They need to take down any sign that says freaky fast because that’s one thing they absolutely aren’t at gervais. I’d rather go over to garners ferry any day even though it’s further.
… moreAbdul Hakim
Loved the veggie sandwich! They should improve the delivery time and parking space.
… moreBethany Brooks
Just picked up my sub for lunch. It had literally one slice of turkey on it and was over charged for the roasted red pepper hummus which was expired! Online pita chips are
$1.75, hummus is $1.75 why they charge me $3.75??????
… moreEmily W
Not fast at all. Delivers thru Uber eats. You will wait forever
… moreLisa O’Malley
Excellent sandwiches. I often order through Door Dash. One time I went into restaurant. Service was friendly, but distracted. Clean atmosphere. Fair price.
… more