Alan Zheng
I visited this restaurant twice and both times had issues with food quality and speed. The only positive aspect was probably the dining room person that was working hard to keep the place clean.
Average service time after placing the order on the kiosk ranged between 12-17 minutes. Orders were being bumped off the screen to likely “cheat service times” which is likely why they are getting away with slower speed of service since they are manipulating their speed results.
Fries were lukewarm at best for both visits and buns tasted like they were toasted but left sitting for longer than they should have.
I will always be a loyal McDonald’s person when I travel the world. Hence why I am giving such detailed feedback in hopes this helps move the needle on their restaurant metrics
… moreNicholas Garber
Food was fine, consistent as usual. Big Mac tasted just like a Big Mac. One of the sandwiches was missing the cheese AND the mayonnaise.
Food didn’t look like the pictures.
Delivered by Uber Eats… guy was fantastic.
… moreAAQIB ABDULLAH
Horrible new management, the workers would literally would lose their jobs if they give the right quantity of fries and give the right amount of swirl on cone. DO NOT GO HERE IF U DONT WANT TO BE RIPED OFF.
… moreAlex Love
If I could give 0 stars I would as someone who worked fast food my self every time I come to this location customer service is a joke. Come here if u wanna stand at the counter and have 5 workers side eye u and walk past u without saying anything or walking by so fast they won’t let u get their attention . Came in tonight to the same experience only to have the manger come over and actually help me after a worker stood Infront of me ignoring me only for the. Manager to ask me for a good review after she finally took the time to help me . If u don’t want to deal with people don’t work in customer service end of story .
… moreJames Morris
Overall it was good. It’s insanely busy with it’s location where mobile pickup orders are a little chaotic. They did the best with what they could but it could be a little more organized. I think mcdonalds also should have a check in through the app. I was close enough that it was a 2-4 minute walk where being able to have the food ready as soon as I left would have made it easier.
… moreJohn Barnett
The most efficient McDonald’s I’ve ever been to! Breakfast here next to the Disneyland park entrance is warm, fast and quick and the staff are super friendly and helpful. Be prepared for ordering on a screen! Get your number and grab a seat! Get breakfast here at 8 am when the parks open and then go over after breakfast after the initial security and park lines go down. Several visits this week while at the parks and staying nearby. Always fresh, always warm. Great fries ordered light salt!
… moreKayla Smith B
Be careful with this place. It gets overly crowded and attitude gets very up and down during rush hours obviously. They will tell you you’ll have to wait for certain items longer than other orders to keep you waiting for your order longer overall. One lady was trying to tell someone in the drive thru that they didn’t order anything but after they refreshed the system it said their order just as they were leaving. The Happy meals are always sold out for the special ones and they give you looks when you order them. At the very least my food was usually prepared properly except for certain times having stale fries and ice cream being on and off. Overall it’s nice for the experience and to be close to Disneyland but not as close unfortunately. The one down the street could be equally as bad or good depending on you.
… moreJason Schulte
We needed something to eat after a long day in Disneyland. This is right across the street. Some quick food to tide us over after a long day so we were not all that fussy as we were tired and ready to just relax. Overall we just needed something to eat after a long day of theme park action and this did the trick.
… moreTravis
Their system went down this morning and the staff did a great job making sure all orders were filled. Jackie made sure we were taken care of. Great work!
… moreWalter Jenkins
Stopped by McDonald’s during the lunch rush and had to wait a bit, but once someone helped me, it was smooth. Super friendly and patient, made sure my order was right, and even checked if I wanted any extra sauces. Really appreciated the attention to detail, made a busy day a little easier.
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