Cierra Hubbell
If I could give zero stars, I would. I went through the drive thru at this location and everything seemed fine at first as they were very friendly and attentive to my order. However once I reached the window everything went south. It was a different person than I had over the speaker, fine; but apparently nothing was communicated between the two. I ordered a very simple children’s sub, with an apple juice (they asked if I wanted apple juice or Gatorade), and a cookie (again they asked if I wanted a cookie or chips). I was given a poorly wrapped sub, no drink, and no cookie. I was then given my sub, which was suppose to be a simple Philly foot long. Again, poorly wrapped and only a 6 inch. When I told the woman at the window I’m missing half a sub, a drink, and a cookie; I was told they don’t have apple juice nor do they give cookies for the kids meal. My solution was just another 6 inch rather than remaking my full sandwich, a fruit punch and a cookie (that they never do so “we’re lucky”). Also no receipt. How on earth was this a $19 order when they gave me a 6 inch sub and a $6 kids meal? It was awful all around and very clear they have no idea what’s even on their menus or how to communicate with each other. I will be going else where.
… moreMike Hansen
I have never had particularly bad experiences at this location, but never good either. Today, when running on a tight schedule, I had an online order placed 20 minutes before the scheduled pick up time. As I arrived and asked for the order, they realized at that moment they had received an online order 20 minutes ago. They then had to spend the next 10 minutes making two sandwiches. If you are going to offer online ordering, you have to pay attention to online orders. I will not be using the location again in the future.
… moreTrainer Drew
Ugh, Subway just made me the worst sandwich ever. The staff was cool, but they didn’t understand English at all. They messed up my whole order. I went through the drive-thru, btw. Also why is the bread thin?????
… moreBraedyn Callahan
This location is horrible. 3/4 of the time you go through their drive through they will simply not acknowledge you and either make you wait several minutes or to the point where you will leave because you’ve been waiting so long. They will also not toast your sub at times no matter how many times you ask or simply forget to put the simplest of condiments on your sandwich. All around this location sucks and I advise any and everyone to not go here.
… morejessica colter
They were playing music that I don’t want my kids to hear. Very unprofessional. They didn’t make my daughters sub correctly, they didn’t put a lot of the ingredients. And the subs were made upside-down, which isn’t a big deal, but strange, and flipping food changes the way it tastes some.
*** I put the video so you could hear the music they were playing, but google has muted my video
… moreBethany Kienitz
Went in at 7:40 to order, was told that they couldn’t accept credit cards. I asked if we could just order through the app, and was also told “no, the entire system is down”
Went home and ordered online, only to have it delivered by 8:15.
… moreDr. Jen Gillum
The three folks that were working were overworked and exhausted, but still greeting me with a smile on their faces and were kind and conscientious. It’s difficult to find good help and they are working their butts off so that we have the luxury of dining out. We need to appreciate people like this.
… moreKim G
Evertime i go to this location there is always an issue. The guy at the drive thru has absolutely no personality he constantly mess up the order or change. Had issues twice in 1 week. I order the chicken teriyaki protein bowl on my way to the park a few days ago when i got to the park there was no fork or spoon in the bag just 2 knives!! Today i ordered the same protein bowl asked for cheese to be melted over the chicken. When i got home there was no cheese in the bowl, the chicken wasn’t heated and the there was so much teriyaki sauce in it as if they emptied man entire bottle of teriyaki sauce in the bowl. Never will go to this location again!!!
… moreNathan Bassett
Me & 2 of my coworkers ordered online here today. First they told my one coworker they didnt have a foot long cookie so they had to substitute. Then they called my manager and told him they didn’t have meatballs and next they called me to also say they didn’t have meatballs or enough chocolate chip cookies. So I asked if the other cookie could be oatmeal rasin.
We get our orders, the sandwiches weren’t cut in half, my other cookie was wrong and they didn’t give us any napkins or my drink.
Would not recommend this location. Total garbage.
… moreLily
Always fresh. Love the fresh ingredients..They sandwichs are always fresh and there chocolate chip cookies are my favorite. I never feel guilty eating here it’s great vegetarian options
… more