Pollo Regio

  4.8 – 4,480 reviews   • Mexican restaurant

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Fast-food chain turning out charcoal-grilled chicken along with Mexican staples.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Pollo Regio 75043

Address and Contact Information

Address: 513 Rowlett Rd, Garland, TX 75043

Phone: (214) 501-2014

Website: http://www.polloregio.com/

Menu Photos

Order and Reservations

Order: Order online

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Reviews

Oscar Salgado
Great service…fast service and great food. Front cashier was fast and kind. Layanira is an excellent manager. Gracias por la amabilidad.
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Bob Evens
I had never eaten at a pollo regio before but I saw that this one had good reviews. It was excellent! The tacos were great and full of meat. The service was excellent and it was obvious that this is a popular place with the locals.
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jose cantu
Food was Great the place was clean the only thing was the service I get it, they are young but they need to focus on the customer and not talking to each other or on their phone
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Samantha Reyna
Food is always so fresh and on point. I highly recommend not only for the quality of food but also the service. They will always make sure you are satisfied !
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Henry Lemus
I went to this location through the drive-thru. While I was placing the order, the girl who was taking it and someone else there were being so loud that it was not very good. When I got to the window, they continued to laugh, which made me feel very uncomfortable. The girl was not polite. She was asking me if I had placed a totally different order than I had, which didn’t make any sense since I was the only one in the drive-thru. So, I hope the manager can coach these employees and make sure that when they are taking an order, they are a little more professional and not playing around.

Server Erick V, check #221, order date 3/6/2026
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Mia Smith
Michelle, Is an excellent representation of your company! She’s very knowledgeable about your products. Also, she’s the best member I’ve encountered since coming to this location. Thanks for the great customer service!
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Determined Firefighter
Food is always great! Customer service and friendliness is always standup and makes me feel welcome. The wait is never long and the food is always hot and fresh. The environment is very calm and relaxing. Isabella is usually the cashier when I come to dine in and she is always very helpful and always get my order right exactly how I like it. Shout out to the cooks because the food is always amazing and the entire crew just tops it all off.

Thank you guys for everything yall do and I strongly recommend this location to get great tasting food and service.
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Karlita
We love coming here, and Azarel was very kind and servicial towards us. Highly recommend visiting this location, delicious chicken and wonderful service! Muy buen servicio, buen atmósfera.
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MOTHER TRESSA
Celeste was really sweet and took my order with no issues. I love coming to this location because the food is always fresh. If you’ve never tried them, stop by the next time you’re in the area. You won’t be disappointed.
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David salazar
Azeal was great with his customer service and just a great spirit to be working for pollo. The food was good as well, fast and fresh, but again the service from azeal was the best part of my trip to pollo this day.
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