Lucia Luciano
Best experience I ever had at a Dunkin’ Donuts. Went through the drive thru. Rayan personality and energy made my day! Truly was the sweetest. Then Amelia came over and was also so sweet. They really set the tone for our day and road trip. Their customer service was exceptional!
I was slightly difficult with what kind of coffee I wanted and rayan walked me through it well and provided exactly what I wanted. They were patient descriptive and funny. I will never forget them. I’m stopping here every time I drive down
… moreNorah
I ordered 5 donuts on the kiosk and got 5 different flavors, but when I went to get the donuts the lady asked what flavors I wanted and I was confused and looked down at the small selection of donuts. I told the lady that I already ordered the flavors, it was very loud so I’m not sure if she heard me, but then she proceeded to ask what flavors so I just took the donuts they had and went on my way cause I was in a rush. Very unprofessional to not have the flavors they promised.
… moreMegha Agarwal
The food, etc. is typical Dunkin level, so nothing about that. But the staff there is extremely warm and the service is wonderful, despite being crazy busy they were all so efficient. Even got a free treat from the manager, thank you!
… morePedro E Venereo Padilla
This Dunkin’ Donuts is a small, cozy spot tucked away in Weston—a hidden gem! The place may be small, but the staff is absolutely amazing. Super friendly and always on point with the service. A great little stop for coffee and a smile!
… morePatty Leon
I come to Dunkin’ Donuts minimum 3 times a week. Last night I was there at 8:55pm and another customer attempting to come in at the same time. The employee older woman jumped in front of the door and said we are closed! The gentleman said your sign says open and I said it’s not 9pm yet..::She said we are told by management we have to closed before 9pm to clean the machines. To be fair the week before a nice young fellow was open and I ran in 2 mins to 9pm and as I apologized and ask if he was okay making one drink he responded absolutely it’s not 9pm so you are good….He is always courteous and kind afternoon or night. He actually should give a training to the rude woman from last night 10-28-23. We work in the plaza and this is a convenience having a Dunkin’ Donuts 2 mins away but I am not planning to go back out of principle. I also saw her laughing with the other employee and I decided to take a picture. Work on your customer service lady! Sorry for the other nice employees there that try to do a good job then you have someone like the woman last night that ruins it for the store and other good employees.
… moreNadir Giga
I just took my kids to the drive thru, I have been going to this location since they opened, and today worst service ever. We ordered a box of munchkins and a drink, we got the drink and they didn’t have any munchkins. So I asked for a refund since they didn’t have it and they said we don’t give refunds. I got robbed! They stole from me!
So then I asked for a chocolate donut to settle this (even though that doesn’t cover the cost of the box of munchkins which they overcharged for according to their menu sign) and they said they don’t have any. They also said they won’t match the price advertised in their menu. How does dunkin donuts not have any donuts? How can they charge more than advertised on their menu? They took my money and didn’t give us our donuts! Isn’t that theft?!
… moreSukran Turetken
Very pleasant helpful staff and fresh food coffee
Food: …
… moreJohn Zinno
This is by far the worst Dunkin’ doughnuts I have ever been to
Last week I ordered munchkins and doughnuts at the drive through with coffee
The doughnuts and munchkins were all thrown in the bag, no wrapping paper or box
No napkins
Absolutely horrible
If you go inside you are ignored and the management team is all talking and ignored you
Today
They were out of muffins and other items
Asked for a glazed doughnut and it was not what I normally get
The other doughnut I got was dry and tasted like it was a day old
Never again
I have given them enough chances
… moreSebastian Gomez
Waited for 5 mins in the drive through. Nobody came. Had to walk inside. Not big deal, but there was only one customer and 3 employees.
And the donut was not fully covered with icing. Weird.
… moreDorota Sanchez
Dry bread with no condiments available. So salt, pepper or ketchup.
Store very dirty
… more