
Comfy, perennial family-owned pizza parlor with specialty toppings, plus Italian & American staples.
Hours
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
| Sunday | Closed |
Address and Contact Information
Address: 360 S Main St, Phillipsburg, NJ 08865
Phone: (908) 454-1555
Website: http://roccosphillipsburg.com/
Photo Gallery
Related Web Results
Only the Best for You | Rocco’s Pizza & Italian Restaurant …
Rocco’s Pizza & Italian Restaurant – Phillipsburg, NJ – 360 S Main St …
Rocco’s Pizza & Italian Restaurant – SinglePlatform
Reviews
Very incompetent people works there, called and placed an ordered for pickup, the lady took my order, and told me the cost, when my daughter got there 20 mins later to pickup, the first thing the guy said to her “I’ll pray for you”, my daughter said he might have thought she’s Muslim.
Then proceeded to give her the food and forgot 2 things we ordered, when she went back in he told her it was not ordered even though they charged us $76 and could not provide an itemized receipt, they then stated the cost and up charged everything to get to the amount to match the amount they charged.
Worst experience with dealing with this establishment.
The food and pizza was not good, the pizza was Ok everything else did not taste good.
One of the staff members turned the TV all the way up and then walked off. Because it was so loud and I couldn’t see him anywhere, I attempted to lower the volume so I could read. Instead of addressing the situation with professionalism, this employee immediately approached me with hostility masked as a smile—speaking to me as if I had committed some outrageous offense. I apologized multiple times, acknowledged that I should have asked for assistance, yet he continued to berate me.
What made the experience even worse was hearing him talk about me to other staff members in the back—mocking me, exaggerating the situation, and repeatedly blaming me for “messing up” the TV. It was unprofessional, unnecessary, and made the atmosphere extremely uncomfortable. I decided to take my food to go, but even then, he continued to antagonize me, insisting I was “mad because he corrected” me, instead of recognizing his own inappropriate behavior.
At that point, I declined the entire order and asked them not to charge my card. The same employee tried to continue the back-and-forth while still expecting me to pay for a service I no longer wanted. The only moment he stopped was when the woman at the counter reminded him that I had asked to cancel.
No customer should be spoken to, mocked, or treated with disrespect—especially after apologizing multiple times for a simple misunderstanding. The level of unprofessionalism displayed was astounding, and it completely overshadowed any desire I had to support this business.
I will not be returning to Rocco’s, and I cannot recommend it to anyone looking for an environment that treats customers with basic respect.
If you’re ever at a little festival at Shapell Park like Pork-roll-apalooza or whatever, come across the street to here for cheaper beers.
Now, I consider myself a bit of an architectural preservationists. So the most important thing I want to say here, is that I pulled up for the first time in quite a few months, and didn’t even recognize the place. Their amazing neon “Rocco’s” sign is gone! This was incredibly disappointing. This was a beautiful, bright sign, that I absolutely feel is an important part of the downtown Phillipsburg landscape. It is literally heartbreaking to see it is gone. Can I buy it? Is it broken? Can I help get it fixed? Can WE, as a community get it fixed? If so, I’d be so happy to help get a fundraiser going! I’m pretty sure the other architectural preservationists would be interested as well.
And if not, I’d be happy to buy it and put it in my home.
Anyway, back to the review. Now as I said, I’ve had plenty of good slices here, and a good pie or two. But the other night I was omw home from work (an hour commute each way), and ordered a large pepperoni pie. They said 15 minutes, I got there 20-25 minutes later, and they didn’t even start the pie! So I get there, they have me pay for it, then I wait maybe 10-12 minutes while they rush cooked it. See, I worked as a pizza delivery guy for years, and I know that you can’t just pull a pizza out of the oven, and take it on the road. It has to cool off for a couple of minutes, or the cheese will just be all over the place, and not even stick to the dough. A “slide-pie” as we called it in the industry. Well, that’s just what I got. Where the slices were cut, the cheese slid right over them. There was no longer any defined slices. The cheese was mostly to one side, the other side was dough and sauce.
Now I know they didn’t make the pizza like this. But my point is, the 2 or 3 minutes of cooling on top of the oven is just as important as the cooking of the pizza itself. Everyone who has worked in the industry knows about the cool off period. Then if you’re really good, you cut the slices after the cool off. I called in advance to make sure their was time for this.
And no restaurant can afford to ignore a phone order these days.
The pie should’ve been free, or I should’ve walked.
Oh well. I’ll be back to give them another chance though as a local. Hopefully I can edit this review then.
Besides the absolutely AMAZING FOOD, sitting in there to eat kind of sucks. Maybe im missing something, but it always feels like you shouldnt be in there.