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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Troy, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
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Order: Order online
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Reviews
Matt G
I placed an order through their app to be picked up at the drive-through. I arrived and am actively sitting in line writing this review. I’ve been here for 10 minutes and watched one car ahead of me leave because the wait is ridiculous. This location does NOT have timely service. It’s 9AM. There’s no good reason for a delay of this sort with the fare they serve here.
… morecadet 93
I went inside and only one person was taking orders at the counter. After waiting for a few mins I order a medium churro latte. This is what I got… If I wanted a small I would have ordered a small and paid less. This place sucks.
… moreGood Eats (Traveler)
Yesterday I went to Dunkin and someone convinced me to get the Sabrina daydreaming strawberry drink and it wasn’t my cup of tea. I love the foam on the top but the actual drink tasted like a water down strawberry Creamsicle, but hey to each is own . thank you for the amazing service and the cleanliness of the Dunkin , you guys are amazing
… moreTimothy J Forman
Took my dad for a walk in downtown you. He has dimensia and I push him in a wheel chair. He grew up in Troy. Anyways he has to go to the bathroom. I bring him in and am going to get something cause it feels funny not. I get to the counter and they would not allow my dad to use the restroom. I’m pretty sure if your surviving food you have to have facilities. I tried reasoning with the clerks. Would not budge. Really sad. Jack in the box would have let him. We are up the road eating at the Greek place. I guess I should thank them. This is much better.
… moreLaura
Neighborhood isnt great but they always make my coffee right and the girl with the pretty nails really seem to enjoy and take pride in her customs service!
… moreAmanda H
Stopped in for a breakfast sandwich while on my break from work. After paying I asked about the restrooms, to which I was informed “No unfortunately we don’t have restrooms as they’ve been under construction.” There was absolutely no sign to signify this, although on the front door of the establishment is a permanent sign that reads ‘No public restrooms’. I can understand in this area not allowing the restrooms to be used by people who aren’t customers. But this is NY State law… There are tables in the dining area signifying this isn’t a place for quick transactions. A restroom is legally required and there clearly isn’t one nor one ‘under construction’. It’s a safety and health concern that I can’t use the restroom nor wash my hands prior to eating food. It was an obvious blatant lie and I will be making a formal complaint.
The sausage egg and cheese on an everything bagel was anything but special. The bagel was pale and flavorless, the items were messy and appeared to be thrown on the bagel. I won’t be back unless they fix these major issues. I’ll also be sure to tell anyone in the area to avoid this place.
… moreThe sausage egg and cheese on an everything bagel was anything but special. The bagel was pale and flavorless, the items were messy and appeared to be thrown on the bagel. I won’t be back unless they fix these major issues. I’ll also be sure to tell anyone in the area to avoid this place.
Grace Oyama
i placed a mobile order for like 50 munchkins a hour and a half before picking up and when i went they didn’t have a singular donut hole i was sad and the cashier guy said i should get a refund and i asked how and he said he had no idea and he grabbed the manager (?) and she also did not know. so i contacted customer service for dunkin over a week ago and they haven’t responded . they stole $30 from me and i am broke and skinny now
… moreAditi Sundhar
terrible service! we ordered 4 drinks and the lady working at the time only gave us 3, we had to repeatedly ask for the 4th. asked for a medium drink and gave me a small black coffee, but charged me for the medium drink with customizations. very disappointed and will not be returning any time soon
… moreS. F.
Service is slow and unfriendly. I waited almost 5 minutes for someone to even acknowledge I was standing there, after trying to get their attention. There was one person waiting for food ahead of me that had already ordered and one person at the drive thru at 10:30am on a Tuesday so it wasn’t crazy busy. There were also four people working behind the counter. Anyway…
I waited an additional 15 minutes for my breakfast sandwich, which was stale and weirdly not very hot for something that was supposedly just made. I would’ve left if I had any other options but I needed to get on the road and couldn’t stop again. The bathrooms are also not open and there’s no signage indicating that.
The only bright spot was one woman who I assume must be the shift supervisor or manager. She came out to check on things and was friendly and trying to wrangle the team to be quicker and on top of things. I give her a lot of credit. Avoid this Dunkin if you can.
… moreI waited an additional 15 minutes for my breakfast sandwich, which was stale and weirdly not very hot for something that was supposedly just made. I would’ve left if I had any other options but I needed to get on the road and couldn’t stop again. The bathrooms are also not open and there’s no signage indicating that.
The only bright spot was one woman who I assume must be the shift supervisor or manager. She came out to check on things and was friendly and trying to wrangle the team to be quicker and on top of things. I give her a lot of credit. Avoid this Dunkin if you can.
asmae elmahroug
I ordered online.. when i arrived my order wasn’t ready, so i waited for it a while. And then i didn’t checked it there not knowing that i was given the wrong donut for my child.
There was no place to sit, see the picture.
I didn’t feel safe there because of all of the homeless wondering in and around the place. I have nothing against them, i pray God to help them, but being alone with my little child wasn’t confortable.
… moreThere was no place to sit, see the picture.
I didn’t feel safe there because of all of the homeless wondering in and around the place. I have nothing against them, i pray God to help them, but being alone with my little child wasn’t confortable.