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Flavor meets real food: our house-made bowls, salads, soups, and sandwiches are ready when you are. From ordering to indulging, we promise every visit to our restaurant will be a delightful dining experience — served with a chocolate-dipped strawberry on us!
Counter-serve local chain serving hearty soups, innovative salads & diverse sandwiches.
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Reviews
Jamie S
Food was good, but small portions. We ordered our food and it took over a hour to get. Apparently they were prioritizing Doordash instead of the customers waiting in their lobby/drive thru. I wish they would be transparent about it, because I would have gone elsewhere! I also paid for extra meat and I barely got any! It was not worth the $50 I spent. I won’t be back.
… moreStaci Boswell
Seriously, so done ordering salads from this place they literally don’t know how to put the dressing on the side. Every other location puts the dressing on the side, except for this location. Salad gets extremely soggy fast. Why would they think this was ever a great idea? Done trying! Far too expensive to eat a soggy salad! Ugh!
… moreMike Norton
Staff is amazing. Will was professional and could even help speak Spanish to people. Soups taste good, but inhate having to regurgitate my order later in the line when I could barely decide what I wanted at the start. Still a great place. Oh and cheesecake is spectacular.
… moreStephanie Singleton
I would love to say the food was delicious however, I was never given my food
I placed an online order received my confirmation email received my confirmation. Text message sat in a 45 minute drive drive-through line and arrived to the window 15 minutes after my order should have been ready.
Was informed they did not have my order showed them. The confirmation information was asked to go park and wait waited 10 minutes. Minutes went inside. The lady had not even started to look for my order.
Juanita the shift lead informed me oh it looks like now I’ll look for it because you’re standing in here and then look for an informed me it appears that the system canceled it. I said that that’s wonderful. How great is the system for doing that? Can you please make my order as I’ve already waited over an hour for this food she informed me no she could make it after she made all of her other orders and I would need to wait another 20 to 45 minutes.
I never received that my order was canceled. I have my confirmation text message and my confirmation email when I asked is our manager. I can speak to about this because this is extremely inconvenient and awful customer service she informed me the manager‘s name is Alex and you can Google the rest of the information
I did record this interaction on video so I do have that and do plan to share that information
… moreI placed an online order received my confirmation email received my confirmation. Text message sat in a 45 minute drive drive-through line and arrived to the window 15 minutes after my order should have been ready.
Was informed they did not have my order showed them. The confirmation information was asked to go park and wait waited 10 minutes. Minutes went inside. The lady had not even started to look for my order.
Juanita the shift lead informed me oh it looks like now I’ll look for it because you’re standing in here and then look for an informed me it appears that the system canceled it. I said that that’s wonderful. How great is the system for doing that? Can you please make my order as I’ve already waited over an hour for this food she informed me no she could make it after she made all of her other orders and I would need to wait another 20 to 45 minutes.
I never received that my order was canceled. I have my confirmation text message and my confirmation email when I asked is our manager. I can speak to about this because this is extremely inconvenient and awful customer service she informed me the manager‘s name is Alex and you can Google the rest of the information
I did record this interaction on video so I do have that and do plan to share that information
clarissa mcneece
I usually get the kids meal cause its just perfect 🙂 i get the mushroom soup ( love all the mushrooms in it) and the grilled cheese( i love that its not American cheese) I also get the Dubai strawberry cup ( which is amazing i wish they keep it)
… moreDet R
My first time to this location. The food was really good. I tried the ham and gouda on wheat with a half bowl of mushroom bisque, and my daughter had the turkey, bacon, avocado on wheat with a half bowl of Wisconsin cauliflower. The desserts looked so good. They are now offering pumpkin spice creme-brulee.
… moreBraden
Service is horrific. I don’t understand how Zupa’s is so terrible at getting food out on time. I don’t care if it’s going to take longer but give an accurate time. The only reason I get food here is because my wife loves it. Every single time I come when the food is supposed to be ready I wait over an additional 10-30 minutes on top of the 15-20 minutes before when I placed the order. Then they don’t communicate and you try to talk to someone and they’re always annoyed and irritated that I had the audacity to ask when I would get it. Like right now I ordered it 40 minutes ago my pickup time was over 20 minutes ago and still nothing. I currently count 10 employees in the kitchen and not one person can get me my order!!!
… moreYETI
Really good. Came here for lunch. Had their new lasagna soup. It was outstanding. Also had the chicken pesto. It was pretty good, too. Good selection of soups, sandwiches, and salads. I would come back.
… moreAmber Kelso
Ordered some combos and was asked if we wanted rolls or breadsticks. I told them rolls and they said ok and started packing up the food. They then switched gears and wanted us to check out, so I paid. I then saw another worker putting breadsticks in our orders and I questioned them if they were putting rolls in like we ordered. The first worker said yes. So I looked closer and pointed out that they put breadsticks in. She then apologized and said they were out of rolls. This was upsetting bc I felt they should’ve told us that when we ordered and certainly before we paid. I told them I was unhappy, and that they should’ve told me that before I paid, but what options did I really have at that point. Zupas is expensive for soup and sandwiches so it’s frustrating to feel your not getting the value you paid for.
… moreTanner Spencer
I ordered on the zupas app to pick up through the drive thru. When I got there the staff looked like they never heard of my order and asked if I was door dash. I said no and told them my name. Then the worker went and passed the buck to some other worker and they proceeded to grab a door dash order for a Tanner. Unfortunately, I didn’t confirm my order was correct until I got home and we live too far to drive back in a timely manner. But there should have been more due diligence on the staff to take responsibility and confirm the order was correct and going to the right person.
With the price of eating out these days that was quite the costly mistake for a family of 4.
I know it is a Friday night and they were pretty busy, but it doesn’t hurt to slow down the few extra seconds to provide better service. I’m pretty disappointed.
… moreWith the price of eating out these days that was quite the costly mistake for a family of 4.
I know it is a Friday night and they were pretty busy, but it doesn’t hurt to slow down the few extra seconds to provide better service. I’m pretty disappointed.