Jordan Bomse
Took a few minutes before anyone actually came to take my order. They were standing there talking the entire time. To a few customers when I walked in and amongst themselves after said customers left as I was waiting for my order. The snacking bacon I ordered were burnt so badly they were barely edible. They’re always seemingly understaffed. Sometimes it seems like only one person is working and not good when it gets really busy.
… moreKevin
They put too much cream in my coffee after I asked them not too. I had them remake it, they made it the same way. They acted bothered by me asking to remake the first time,so I just threw the second cup in the trash. $ 4.00 for a cup of coffee not fit to drink and an attitude.I won’t be back!!!
… moreKendal Stone
The people working here at night took over 10 mins to make our drinks and didn’t even knew what we ordered. The one girl just open the window and stared at us didn’t even say hi. Then she had to confirm our order like 3 times. I think she was on something.
… moreClaire Fowler
This location needs some help with new employees. Everytime we go there our drinks are made different, not one is ever the same. Our food is NEVER hot. Today we order the Oreo blast, it was almost melted by time we got to the window, no toppings and no Oreo in it. Our crispy hash browns came out cold! The egg was cold, cheese not even melted…. Even though they never get it right we try again and again. Now going to Walmart to get a coffee maker!
PLEASE management get in there and give this location some help!
… moreTine CS
Ordered from Dunkin this evening placed my order at exactly 509. It is now 525 in what world does it take that long to get somebody their damn coffee. Completely disappointed with the Walmart Dunkin’ Donuts you guys should have more staff in there
… moreVictoria Thorp
I hate to do this, but I’ve been annoyed for too long. These coffees are way too expensive for people to buy them and literally take a few sips and throw them away. The cold brew at this Dunkin always taste like water. I’m constantly told that the previous shift did not brew it right. That’s a problem and it should be an easy fix. And if it’s not then a new brew should be started immediately upon noticing that. I’m about to pull a 12 hour shift on a Sunday night and I just wanted a good freaking iced coffee. Also, it was disgusting in there, and I don’t understand how that’s necessary or could be allowed to get to that point. I’ve worked in the service industry myself as long as every shift does their part there’s no reason for the floors to be that filthy, to have sticky counters, and have marks of coffee drippings everywhere. The donut windows is filled with fingerprints all over the case. The only Dunkin in Citrus County that is consistently on point is the one in Beverly Hills managed by Haley Roddenberry. She runs a tight ship and every time I go to that store I have a 95% chance of getting my iced coffee fix Exactly how I expected it to be! I do not understand why this is not possible at all the locations. Usually, I go out of my way to drive to that location. Anytime I want an iced coffee so that I can know that I am getting exactly what I expect and pay for. I did not have the time to do that today and literally regret even attempting to buy an iced coffee from a different location.
… moreLaura McKenzie
The girl with the black and blue hair is my favorite part of this store. I pass 2 other Dunkin’ Donuts just to come to this location. You can tell she really cares about the customers and has fun at work not to mention she turned me on to my new favorite drink! This is the type of customer service everyone should have. 10/10
… moreTiffany and greg
Donuts was as hard as bricks grabage service awful hard expensive and to top it off when i called to complain my donuts were hard as rocks and the girl said sorry mam we don’t make the donuts no more lol what lol she said seriously they get dropped off in the am they do not make the donuts at this location vrazy
… moreSecily Johnson
The girl with dark hair working at 8pm on 5/6/25 has a terrible attitude! We ordered 1 drink and she acted like we just crapped on her entire night because she had to make it for us. Was beyond rude, then began slamming things around as she was making the drink. There was no other customers in the location but us so she was not busy. She acted like we completely inconvenienced her. She didn’t even make the drink right either. Sorry you had to do your job lady!!
… moreBrandon Sloan
I got a medium cappuccino that was half full of liquid 1/4 cream and nothing else, it took me 5 minutes to get a donut that I pre-ordered because they didn’t know I ordered one even though it said it on a receipt that they handed me. I’m pissed, garbage service with a half a cup of coffee for $4.
… more