Dairy Queen Grill & Chill

  3.7 – 412 reviews  $ • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Dairy Queen Grill & Chill 42220

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Reviews

Teresa Carter
I ordered a 3 PC chicken stip, fries, drink and a sundae. I got 3 “nuggets” 10 fries and a sundae with chocolate on the bottom. Took a picture, but, it seems the comments don’t allow for that
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Eddie
Terrible service. Waited 15 minutes and asked them for an update on the food. They said it would be another 10 minutes because they forgot to make fries. Asked for refund and they said they can’t because the manager is on break. The three employees were standing around on their phones. Won’t be back.
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Dylan Geary
Overall Rating is a 3 — After visiting four years earlier and giving 5 Stars. Here is a breakdown of my review on every item at this Fourteen Foods DQ Location:

Food:
The biscuits were soft and tasty (They could have used a little more butter on top after getting them out of the oven). The sausage was room temperature — it tasted like it had been sitting out in a tray rather than in the warmer or coming off the grill. The over-easy eggs were perfect; however, when asked and paid for cheese, there was hardly any cheese (looks like a little pinch — not worth the $0.30-0.40 extra). The Pancakes were not warm, but they were nice and soft (especially after adding the syrup and butter). For the pancakes to be made in the restaurant, they were slightly disappointing. An individual could tell they were cooked and sitting around until someone ordered them. The gravy was a little watery that I ordered on the side as well — it should be made thicker when whisking. I did not receive any jelly for my biscuits. I did not finish my meal. Rating: 3

Service:
The employees seemed like they had a great work atmosphere with one another. I overheard conversations where they would ask questions and share experiences in their life (nothing bad), which is nice to see in a restaurant. The girl who took my order seemed friendly; however, she did not talk much to me (she could have been introverted, but the fast-food industry needs people to open up and speak to create a more welcoming environment for customers). The employees in the kitchen were communicating and working together to get food out quickly to customers (drive-thru and dine-in). Rating: 4

Restaurant:
The parking lot is huge — tons of room for a trailer to park! Coming into the restaurant, I was weary because the doors were incredibly dirty from hand prints and smudges all over the glass (as if they had not been cleaned in a while). The lobby floor needed to have been swept better underneath tables. What most concerned me was the morning atmosphere of the older men that came in and ate breakfast and talked. As I would eat my meal, they continued to look over and stare at me and then return to conversations — even bringing up politics. I felt uncomfortable dining in with these older men (not because of their discussions, but how they would look at me and stare while I tried to eat my meal). I did not finish my meal. The trash was very well maintained, and the drink station was well-stocked! The men’s restroom was completely stocked (only missing one roll of toilet paper) and overall clean! Rating: 3
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Kila Blake
Couldn’t make a sundae properly. Wayyyyy too much ice cream to where you couldn’t open the cup at all, and hardly any strawberry sauce. Disappointing.
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Jeffrey Hurd
The service and food is getting to be horrible. However the manager in the mornings is needs improvement. Always rude and hateful and always running out of menu items.
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Heather “Foxy-Yanna-Rainne”
Did a. Mobile order today and sent my husband to get it. Was a simple order of. 2 double bacon. Cheese burger meals 2 large cokes and a couple treats. They were edited to only have. Ketchup mustard and pickle. We open the boxes. To onion. Tomatoes lettuce soggy buns cold fries . A drink carry was not even offered. For two large drinks a med moolata and mini Blizzard. Disappointed is to say the less
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Quinton Burkholder
They have absolutely amazing ice cream most times you have great service! Except one time I was in there and I told them I want a medium Cookie dough Blizzard and they’re like our ice cream machines don’t work I was like hello this is an ice cream place but yeah I guess stuff breaks down. I still would definitely highly recommend going here
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Tab Hill
Took the family here after a good hike up Pilot Rock which wore out and made the kiddos “starving so bad their stomach was gonna eat itself” they said . Needless to say they threw down on it. Everyone got something different and they all loved it even my picky eater ate every bit of her chicken strips fries and toast by making a sandwich with her fries and honey mustard on top of her chicken and toast. We know it’s good when she eats everything. The cashier was so sweet and patient with us bc there was quite a few of us, 4 of us with 2 extra guest we had staying the night with us. They actually got everything completely right! Even with all the changes done to the orders like some without this or that and extra this and whatnot. Which, most of the time there is ALWAYS something that was not prepared as it was ordered, so for that alone I certainly will be making this place a top pick of ours when we decide to go out for a quick bite that’s not too fancy but not to “quick” if you know what I mean. We are new to the area and just trying to get familiar with what’s good and what to avoid. So, a big Thank You Dairy Queen for your friendly, yummy, fast, and accurate service from our bunch to yours☺️.
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Allee Lyons
Biscuit and gravy had no gravy order was wrong service was crappy
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