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Wendy’s 1600 10th in Floresville, TX
1 Wendy’s Locations in Floresville, Texas
Wendy’s, 1600 10th St, Floresville, TX 78114, US – MapQuest
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Second bad experience was this morning. There was only 3 people in line and I ordered two sausages biscuits. It took them 20 minutes, with no apology or anything. Others were just as frustrated. Very disappointing.
The lady working the drive through was SO respectful, kind and sweet!!! They were a little busy but the staff were on top of everything and getting people’s orders taken care of immediately! The food as always delicious!!
Then young man behind counter ask me “what’s your problem “. I replied I don’t have a problem just was wondering what difference in sandwiches were. He explained with a huge ego and attitude.
I then asked for manager with the young man still mouthing. Young lady came over said she was the GM. I explained to her what happened and she stated the young man was there to train the new employee. As I attempted to explain to her that was not going on with the trainee.
Then my wife advised me that a young man behind was filming the conversation on his phone. I turned around to have a conversation about him filming me without my consent. Then out of no where here comes this Wendy’s employee out of the corner wanting to get involved.
I went to ask him his name as no one there has name tags to include the GM. The GM at that time asked me to leave which I gladly did.
Where us customer service today. The fact that these young kids can bully up to customers and not be disciplined is out of control. To speak to customers rudely and feel that is an entitlement is wrong. Where are the standards for these large corporations. Like Wendy’s but this location is short lived with this kind of service
I figured they all served the same food!
Won’t be anything different about this place.
First impression, wow, the parking lot is clean. Woo, the windows and doors are super clean. I could actually see clearly through the glass! Inside was no different, super clean. The only difference is from what I’m used to. This Wendy’s is nothing like my experiences that I’m accustomed to from my area in the Northeast. The food doesn’t compare either. I was so impressed with the quality of the food.
I have to assume that Wendy’s chain distributes the same food to all its restaurants.
So what sets this place apart from the Wendy’s in NY and all the Northeast?
The People (workers)
It must be the people!
I want to leave this review and a sincere thank you to the employees for going above and beyond and taking pride in what you do.
To anyone reading this and thinking it’s just average and typical fast food… you won’t find this anywhere in the New England area!
Thank you!