Deanna Davis
My husband stopped to get us dinner tonight (03/03/26). He ordered two subs, two bags of chips, two drinks and cookies. His sub was fine, but mine tasted terrible (it was tuna and there was something wrong with the sub). I’ve had subway before and I’ve never had an issue (I don’t usually go to this store, we normally go to the Apple Ave location) but this was awful. The employee didn’t give my husband a receipt (he just assumed it was in the bag and didn’t check before he left because he didn’t anticipate a problem) so when my husband returned to the store with my sub to prove we weren’t just trying to get free food or something, they didn’t offer any kind of refund or to rectify the situation. I called to see if something could be done, but the man told me that with no receipt he couldn’t help me and that I’d need to call corporate. The staff plain didn’t care that something was wrong with their food. They just took the sub back and said they’d “look into what was wrong with it”. I’m sorry, but I’ve worked in customer service for over ten years and that’s not how you handle a situation like this. I spent over $30 to not even eat my food because I didn’t want to get sick and I have the store on my bank statement to prove we bought it from there. I’m super disappointed in the lack of care from the employees – something was very wrong with that sandwich and they’re going to make someone sick and not give a damn about it.
… moreNicole Funk
Absolutely love love love this Subway, it’s the only one I go to in town because they kept the original pickles!!! The staff is so hardworking honest and kind, and so patient with my little one when he orders his sub. Every time we go in we get exactly what we ask for and are so appreciative of their service!!! 11/10 would recommend 🙂
… moreBrandon Shoemaker
Don’t order online, they tell you it’ll be done at a certain time but make you wait when you get there to take care of people just walking in. Not 1 time but every time.
… moresamantha Shoemaker
So tired of getting wrong food and ordering online and still having to wait so long. Why do we order online and still have to wait so long?
… moreR R
Placed an order online was charged showed in the app ordered and paid for went in to pick my order was told we don’t have your order no offer to make it no apology plenty of attitude from the employees though I will be issuing a chargeback through my credit card for the money taken this isn’t a way to treat human beings
… moreRachel Kiogima
Thank you subway for your speedy and amazing service you provided for our catering needs.
… moregregory Kowalski
Don’t ask for a footlong. I couldn’t walk right for a week!!
… moreKatie Wheeler
Thought ordering online was supposed to be faster, they never do the online orders first, they always clear out the line first, doesn’t matter when I place it, it’s always the same 🙁 … sucks when your break is only so long yk
… moreCloud Surfer
Shout out to Katt & Ava at the E. Sherman location for their great customer service!! They worked to make sure our larger order was done right and probably made the best (and fullest!) Subway sandwiches I’ve ever had. Thanks and keep up the great work!
… moreLogan Sink
Worst customer service ever they do not wash their hands, and I was watching the owner pull bread out of the oven with her long hair, touching the bread recently changed the policy where you can only get certain amount of veggies on your sub, even if you’re willing to pay for more and The employees there are extremely rude very gross dining room . I will never return . And what was even more gross was, I watched one of the owners touch her face and then proceeded to touch the food. Do not eat here
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