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At Papa Johns Pizza in Irving, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Irving pizza for any occasion. Call us for pizza delivery in Irving or stop by 2201 N Story Rd for carryout to order the best pizza in Irving, along with breadsticks, wings, and more!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
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2201 N Story Rd – Irving, TX – Papa Johns Pizza Locations
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Reviews
Luis Aguilar
This is my wife’s favorite pizza brand, however even though the food is good the service and atmosphere we have experienced at this location do not match the food. Hope this provides alittle clarity. Would rather order for delivery instead of going into store.
… moreMari Rdz
I didn’t know we had a papa John near&I been staying here for 4yrs . This pizza taste so good &the wings are good too. They have deals that’s what I like.
Forgot to mention I also tried a Large stuffed crust on my first visit&it was delicious sorry didn’t take pictures cause we ate it so quick lol.
&On both visits, the order was quick
Thank you Papa John!!
… moreForgot to mention I also tried a Large stuffed crust on my first visit&it was delicious sorry didn’t take pictures cause we ate it so quick lol.
&On both visits, the order was quick
Thank you Papa John!!
Maygen Hiser
Do not order from this location. I ordered two large custom topping pizzas for a total of $62.96 after tip and fees and received one cold medium pepperoni pizza. After an hour and a half of trying to reach customer service they refused to give a refund because they could not access past orders.
… moreAndy
Waited on call for more than 10 mins. Had ordered clean cut Garden Fresh Veggie pizza, sent pepperoni pizza !!!
Have allergies.. who is responsible?????
Atleast answer the call!!! Paid $26.86 for a delivery!! I do not recommend this store for sure.. People please be aware and do not go.
Management take some efforts to have some kind of customer service!
More than an hour of wait to get my pizza replaced and same phone call..
And the replacement pizza is so bad, look for yourself!!!! What a worst job ever..
Not eligible for even One Star !!!
… moreHave allergies.. who is responsible?????
Atleast answer the call!!! Paid $26.86 for a delivery!! I do not recommend this store for sure.. People please be aware and do not go.
Management take some efforts to have some kind of customer service!
More than an hour of wait to get my pizza replaced and same phone call..
And the replacement pizza is so bad, look for yourself!!!! What a worst job ever..
Not eligible for even One Star !!!
Jeff H
Well, does anyone know what customer service is????? I showed up 5 minutes after I was told my pizza was ready, sat inside for 15 minutes without any employee asking for my name or who the order was for. After I spoke up and asked about my order, they shuffled around another 5 minutes and tried to hide the fact that my pizza was sitting there ready the entire time I was inside the store. Needless to say, I don’t appreciate wasting my time because of disorganization or whatever it may be. I will not be ordering from this store again, at any cost…..just not worth it for an average, ordinary pizza. What a joke!
… moreDandreia Taylor
I had an amazing experience thanks to Jordan at Papa John’s! From the moment I walked in, he was welcoming, professional, and went above and beyond to make sure everything was perfect with my order. Jordan’s positive attitude stood out. Jordan was friendly, patient, and clearly takes pride in his work.
Not only was my food fresh and prepared quickly, but he also made sure to double-check everything so I had exactly what I needed. It’s rare these days to come across customer service that feels so genuine, but Jordan really delivered.
If you’re ordering from this location, I definitely recommend asking for Jordan, he’ll take care of you!
… moreNot only was my food fresh and prepared quickly, but he also made sure to double-check everything so I had exactly what I needed. It’s rare these days to come across customer service that feels so genuine, but Jordan really delivered.
If you’re ordering from this location, I definitely recommend asking for Jordan, he’ll take care of you!
Emeshea Petty
I ordered a pizza for delivery. After waiting for an hour with the DoorDash wait time continuously being pushed back 5-10 at a time, the order cancelled! Zero communication. Could not reach the manager. When I called to check the status it said the anticipated delivery time, but the link in the SMS said cancelled.
… moreDenise Mathes
This is the worst customer service experience I have ever experienced. I was told by Jordan Murray we had a free pizza due to the horrible service but when I call the manager line no one answers then when I call to place a order to see if they can see my account they can’t and they want to transfer me to the manager’s line that doesn’t answer. I will never recommend this papa John’s to anyone.
… mores
Incredibly bad restaurant. Instead of dealing with the customers, they chat among themselves. Incredibly rude. I added the no sauce note but they didn’t even care. It was the worst Papa John’s pizza I’ve ever had.
… moreRobert Ottaviano Sr.
Ordered at 11:45 a.m. for 5:15 p.m. delivery was an hour late, pizza was ice cold and order was wrong.. highly disappointed and pissed off. They cannot even answer their phone… 3 hous trying to call…
… more