Stephen Burgos
We came here for a mobile order pickup, but the drive-thru kiosk wouldn’t let us check out or complete the process, which was the first of many issues.
When we got to the window to explain, the staff was completely unprofessional and actually yelled at us. On top of the bad attitude, they forgot to give us our drink.
The biggest disappointment was the food itself. Once we got home and opened our sandwiches, we saw they were severely underfilled. We basically paid for a loaf of bread with almost no meat or toppings inside. Rude service, missing items, and poor food quality—I definitely won’t be back.
… moreLeaijhia Hanson
Short black hair white employee was beyond disrespectful using the term “big back” as she was dying to eat up the left overs herself “let me get a cookie before everyone eats them all up” as I ordered some myself she said. Highly unprofessional and rude I felt disrespected by those slick unnecessary comments.
… moreSaul Villa-Flores
I eat subway every now and then so i wasn’t expecting anything different with this dining experience. Fortunately, as soon as I walked through the door I was greeted by staff and they promptly took my order. I met a wonderful sandwich artist by the name of Xavier, he was very friendly and easy to talk to. He helped me create the best sandwich I have ever had at any subway location ever. I was having trouble picking out vegetables to go with my sandwich when Xavier tastefully recommended red onions. Mind blown! The red onions perfectly paired with the sandwich we crafted. The service here is exceptional as once he was finished with my order he moved on to the next customer and kept the same energy. The sandwich was so good that I forgot to take a picture of it before I ate. If you want an amazing sandwich ask for Xavier next time you go!
… moreRicardo Santos
Customer service at this location is by far one of the most frustrating, rudest, and almost nonexistent I’ve ever experienced. I can’t believe they still have customers coming here. The sandwiches and food are good, but the terrible customer service completely overshadows that.
I’ve had a couple of interactions with an African American lady while picking up my order, and let me tell you, it was a shameful experience. Out of all the times I’ve ordered here, this was by far the worst. Not sure why she still works there. If she hates her job or her customers, she should probably need to find a job in a warehouse or somewhere where she doesn’t have to interact either people at all. Very unfortunate situation…
… moreUzzy Marcus
Terrible customer service the manager is very rude. The older lady seems to not like working also very rude all around that place is terrible.
… moreCollin Rausch
The lady checking me out was extremely rude. I asked if there was a drink on my total and she told me in a very rude tone, “No you didn’t order one so I didn’t add one.” So I then asked, “Oh could I please add one?” She then let out a loud sigh. Her name was Tia.
… moreSammy Herman
Went to order my son a sandwich, we ordered a ham sandwich and added pepperoni and bacon. The kiosk said my total was $16 and change. I go up to the window and told my total is $20. First off why does the machine tell me one total and the person at the window tells me another price? I pay and look at my receipt and go inside to talk to the worker who says that it probably rung up cheaper to help me pay less when it did the exact opposite and changed how I ordered the sandwich and charged me $4 more. The worker said she couldn’t do anything about it. Terrible customer service. This isn’t the first problem I’ve had from this exact location either. The last time they ran out of a certain bread that I ordered and just decided to put it on a different type of bread and not even tell me, handed me the sandwich, I paid and then went back. There wasn’t a manager on duty during that visit so I wasn’t able to get refunded then either. I will never eat subway again.
… moreOpie Hughes
Food and service were very good. The atmosphere lacked, but it’s in a Walmart grocery store entrance, I guess thats why I think that.
… moreBlake Ewing (browsingtiger)
Either subways portions have gone down and there prices up. Or my sandwich was skimping packed for jalapeños and didn’t even taste the flavor and they ripped up greens!
… moreBri Ray
Google says they close at 10. I roll up at 8:55 to the drive thru (open sign up front is on). Lady rudely tells me they close at nine and are done for the day. K.
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