Family-friendly chain for burgers on housemade sesame seed buns, plus salads & shakes.
Victor Cazares
The problem with this place is the staff. The chain is great, has good well flavored food and combinations of burgers. Their fries are delicious (when they are fresh) and their milkshakes are flavorful.
The staff….
They aren’t friendly when you’re ordering, not very helpful with the menu.
No one is ever smiling, the food is not made to be presentable but thrown together. The restaurant isn’t always kept cleanest.
Also, this isn’t the restaurants fault, but don’t order this to be delivered. It takes too long. For some reason a driver doesn’t get assigned to pick up your food fast enough and the restaurant doesn’t keep it warm.
… moreEldy Salinas
Major decrease in quality. My mother and I loved eating at this place. We hadn’t been for a while, and stopped by today. The customer service was nice: but the food quality was bad. The fries are now awful nothing like the delicious fries they served before.Even the beverage selection has decreased. When I asked what caused all of the changes they stated they had a new manager. Won’t be returning to location again.
… moreM
I love this place so much! Their burgers are very good and they have many different burgers to choose from. I ordered the 1/3 Bacon Cheddar Burger, Chilli Cheese Fries, and a Chocolate Milkshake. Their milkshakes taste different in a good way. The fries were fantastic! I highly recommend this place.
… morePhil Christensen
Horrible service, mediocre food. Give this place a miss! was 30 minutes before our “fast” food even _started_ to appear. And then our five-person order dribbled out one or two items at a time whenever we asked (including one kid’s burger that only appeared after we had inquired about it, but not the other – which was only starting to cook several minutes later). The burgers and salad were just adequate, fries were terrible, ice tea was so watery that it was undrinkable. Both catsup dispensers were empty and never refilled. Given all of the negative reviews (which obviously we should have read before going in the dark door), the only reason that this place stays in business must be the location. Truly awful!
UPDATE 9/18: All reports since our terrible experience have been negative. Fuddruckers central office never replied to my emailed feedback, not even a pro forma “thank you for your comments.” How does such a poorly managed chain stay in business?
… moreTimothy Fitzgerald
The food was great, but the experience was not. They seem to have a hard time keeping the homeless at bay, many of their condiments and drinks were out, and they confused our order in the process. They were generous in trying to make it up to us, which was very appreciated, but I question if the overall experience was worth the money.
… moreBrenda Dunkentell
We were there today for lunch (actually the first ones there) and it was such a disappointment. First, hours said they opened at 10:30am, but in fact they opened at 11am (no biggie). As I said earlier- we were the first family in, we placed our order and went to sit and wait. We waited for a while about 10-15 min for our food only to get a burnt buffalo chicken sandwich. I took it up to the front and asked for a new one and the lady had an attitude about it. I waited for another 5 min to get my new sandwich, only for that one to come out looking the same. It was only then I realized that my sandwich wasn’t burned, it was cooked in old oil. The same with my daughter’s chicken strips. We ended up throwing away our meals and just leaving. Never will I step foot in that establishment again. So disappointing.
… moreMichael Cruel
I decided since i haven’t been to one in awhile i try tonight for dinner while i work overnight. I googled the number and gave them a call. I will say the reviews were mixed however decided to give them a try. I called 5 times with no answer. They closed at 12 midnight and it was 11pm when i called to place me order. They never picked up so i decided to walk around the corner to place a order. When i arrived it was not busy and had all of 5people including myself. I explained to the cashier i called but didn’t received a answer. She replied with no apology she could ring up ast the register. I placed a order of Wings and A chili Cheese cheddar hot dog. After receiving my order by the manager i checked it and realized the hot dog realized there wasn’t any cheese on my hot dog. I kindly said to the manager that i ordered a chili and cheese dog. Her reply was that she just realized she didn’t have any cheese. So instead of informing me to see if i wanted a refund “In which I did” for it she just gave it to me as is. Big Mistake and bad customer service. Very disappointed and the wings weren’t all that great neither.
… moreCL
Somehow it has been declining. Food not as good as before. Maybe it’s the bread, maybe its the patty, sometimes the veggies at the bar are not fresh, with limited selections at times. Cheese sauce not available is the biggest failure, you gotta make sure you have that all the time otherwise people who find that good like myself will be very disappointed. Also the dining area felt kinda dirty last time I visited. Need some work.
… moreJerry L
Ordered the hot dog. Big mistake. It’s a hamburger joint and I should have stuck with that category of fare. The size and shape of the bun (if you can call it that) makes the hot dog difficult to eat. Bun was on the greasy side and not all that tasty. On a positive note, the young lady that waited on me is outgoing and very personable and the wait time reasonable.
… moreMelanie Whatever
The place needs an update. It’s very small and the food was mediocre to leave it nice. There is 1 drink dispensary and most of the fixings looked unappealing. The crew just didn’t seem to tend to the lobby area at all. The cheeses was dried out,the tomatoes weren’t ripe and the pick looked old like it had been there for a while.
… more