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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Fast Food in Oak Hill, OH at 197 N Jackson St | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Oak Hill, OH at 197 N Jackson St, for breakfast, burgers, fries, and more, or order online!
McDonald’s | Oak Hill OH – Facebook
McDonald’s, Oak Hill. 191 likes · 300 were here. Dedicated to everyone who says, “i’m lovin’ it”. To our super fans – We salute you.
McDonald’s, 197 Jackson St, Oak Hill, OH 45656, US – MapQuest
Get more information for McDonald’s in Oak Hill, OH. See reviews, map, get the address, and find directions.
Reviews
Marilyn Johnson
I was dissatisfied with the customer service at this location. We are roadtripping. I am diabetic and it was lunchtime. There were approximately 6-10 working. I was told cash only , card readers not working, computers not working. I ordered a big Mac value meal and a plain cheeseburger. Yet I saw three people place large orders and receive their food before me. I was not given a receipt and when i expressed concern she said they needed it to make my order because screens were not populating in the back. Although i could see the screen showing order numbers.Oh and those three people I mentioned earlier were addressed by first name. I assume I was so rudely treated because I was a stranger. The food was excellent! It was obvious computers were not down, internet was down. The people who were filling orders kept bringing partial orders to the front instead of doing full.orders. I was asked three times what I was waiting on. I did not even know my order number for reference
If I ever travel through this town again I will NOT go to this McDonalds simply because of the customer service and disorganization for handling a problem.
… moreIf I ever travel through this town again I will NOT go to this McDonalds simply because of the customer service and disorganization for handling a problem.
Dirk Dempsey
Service was not what you expect at a McDonald’s. Make sure to check your bag!
… moreRed
Used my McDonald’s App Code here and they took it and then told me that it didn’t work but my app said they took it so they didn’t give me my discount. 3 dollars off isn’t that big of a deal but it makes me a little upset that I went out of my way to use the code and it “didnt work”
… moreJames Wellman
Went through drive thru….for the second time had to deal with coming in or backing up to get food…always happens in the evenings not in the morning ever…people are rude and dismissive in the evening
…rather would have someone shut the door than the rudeness
… more…rather would have someone shut the door than the rudeness
Erica Ward
Get pulled everytime!!! Even with an online order. Wait time is always 10 to 15 min. Even when they are not busy!!
… moreshawn horton
I stopped by the Oak Hill, Oh store. My order was placed and I observed a employee adjust her pants and then roll a breakfast Barrito with out the using the gloves they are given. I told another employee which she asked a manager to come over and she stated that she will look into it. This was at 957am this morning.
… moreMike Ross
This is second time this has happened.went through drive through drive thru about 7am on 2/28/25,ordered bacon,egg cheese bagel,start down the road open it,the bagel is burnt beyond burnt,so I have to turn around drive back,go in,manager acts like it’s no big deal and gives me a extra piece of bacon for my troubles.the person who made this new it wasn’t edible,they just sent it out the drive thru thinking I wouldn’t come back.For $5 plus dollars I expect more.I would not have fed that to a dog
… moreSonita Osborne
This was possibly the best trips to McDonald’s I have had in the recent 10yrs. The food was all fresh. The staff members were happy, and smiling. The food, seriously, the food, it was spot on. The Big Mac sandwiches were picture perfect. Oh, and the fries, the reason I go to McDonald’s, couldn’t have been better. Great job guys. Y’all just put your Jackson neighbor on notice. Wow.
… moreWrought Of Decay
The establishment is filthy, and has been on the last two trips. The lettuce is black and brown and has retention. Fries had not a grain of salt, had to add mayo myself so it wasn’t comparable to a dry dish sponge (sandwich comes with mayo). I don’t know if it’s the children they hire, or the management flat out not caring about customer service. Will not be suffering through another experience at this location.
No thank you, I did not appreciate this, please do hurry and go under so that a company that cares may take your place.
… moreNo thank you, I did not appreciate this, please do hurry and go under so that a company that cares may take your place.
wjd291
We go here bc its close by, the food ok but order is often messed up. Staff doesn’t care, and the owner is more concerned about his bottom line than the quality of service or accuracy. I recommend going elsewhere.
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