Keisa Patrice
went into tai chili last week or so. I waited 45 minutes to an hour for two rice bowels. No problem busy day. My rice bowls both were burnt. The meat was so burnt it was not edible. The 2nd bowl only had 3 pieces of chicken lol seriously. Someone from this chili then begin to text me and advised I’d get a e card refund. After a week of waiting I still never received the e card refund.
… moreArturs Mons
For a fast food place, I was actually pretty impressed with the flavors and quality of the food. I have had way worse Thai food in so called restaurant. Definitely recommend, great option for a takeaway and generous servings.
… moreHector Moreno
Even though I am a big guy I am a very picky eater. By luck I walked into Tai chili today and got recommended by one of the employees, I believe her name was Monet, and she recommended the chow mein. I know there is more to the name but I don’t remember. But I do remember getting home and eating the whole bowl without hesitation even with onions and I do not like onions. I highly recommend this place. It smelled really good too. Thank you Monet for your recommendation!
… moreAbigail de Leon
I am SO disappointed in this. It was my first time trying Thai Chili and it was a terrible experience. I placed my order online to pick up and they said it would be ready at 7:10 PM. I did not receive my order until 7:35 pm, Which is an additional 25 minutes that I was waiting for my order which was placed online.
When I saw my order, I ordered the drunken noodles with chicken and added scallions. There was an insane amount of spice in this, ONLY green onions, NOTHING else. No zucchini, carrots, or scallions. It was an entirely different order. I have taken pictures to prove it.
For a $20 to go meal, this was definitely not the place to eat.
… moreShana
I like this place so that’s the reason I didn’t leave a one star for this issue.. the AI fake lady answering the phone. I hate that. I hate that it was someone’s real voice and that they even added “restaurant background noise” for it to sound more real.
“She” couldn’t complete my order and then tried to connect me to the restaurant and no one answered (tried 5 times). Got to the restaurant and there’s two screens to order. Hate that too.
I get it, you don’t want to pay more employees but you’re killing the one girl that’s busting her butt packing to go orders. That’s why no one was able to answer the phone, because she’s too busy. I felt bad even having her enter in my order manually because she’s so busy.
Use of these technologies might be money saving but I hate them and they make for a poor experience.
… moreKaitlynn Lancaster
Im sorry but tell me why it takes these guys 30 minutes to get me and my partners food? He ordered a fried rice and whoever is in the kitchen has the heaviest hand on spice. Like good god. We usually do a medium level. But this felt like the spicest level of heat. We had to send our food back just for it to then out burned and overcooked. Whoever is managing this location for the love of all that is my being retrain your workers how to be good at customer service. Becuase this was atrocious.
… moreErin Golden
Excellent food, nice staff, great value for the price, and meal was ready on time. Second time here – had red curry with chicken, tom ka gai and tom yum gai soups, tofu fried rice, and dumplings. Thai Chili 2 Go puts the yum in yummy!
… moreTony Brown
Thank you Monet V. For your great service. Food was awesome, and you did a great job helping me pick some great options for my pregnant wife! Saved me for sure. She loved the assortment of dishes I brought home.
… moreRJ Pérez
This is the last time I’m going to this location, but I thought I’d give it one more try. The food used to be good several months back and now the chicken is overcooked and dry, at times I swear there is less chicken than before and the fried rice is almost mushy like they added too much soy sauce. Did they change cooks? I answered the questions (3 times) when they ask for feedback via text and all they say is sorry.
There was a special WTF6 for $3 off using the app on the vegetable fried rice but I forgot to add it before I paid. When I arrived I told them about it and they couldn’t do anything, so I asked If they could give me a spring roll (2 of them sell for $4), they said no. The person at the counter was at best was aloof, and couldn’t care less.
I’m going to try a diff location even if I have to drive further.
… morezachery duarte
I was pleased to have a conversation with lysette, Ruben and Ashley. They made sure to explain the menu to me and answered all my questions and even asked me how my food was. Food came out quick and was delicious, 10/10 would recommend to anyone. They had amazing options and got everything right. 100% will be going back to get more
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