Jack in the Box

  3.8 – 431 reviews   • Fast food restaurant

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Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack®, Ultimate Cheeseburger, the Buttery Jack™ and the Sourdough Jack® on our trademark toasted sourdough. If you seek good value, we offer Jack’s Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don’t dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.

Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Jack in the Box 92691

Hours

Friday5:30 AM–11 PM
Saturday5:30 AM–11 PM
Sunday5:30 AM–11 PM
Monday5:30 AM–11 PM
Tuesday5:30 AM–11 PM
Wednesday5:30 AM–11 PM
Thursday5:30 AM–11 PM

Address and Contact Information

Address: 25852 El Paseo, Mission Viejo, CA 92691

Phone: (949) 367-1909

Website: https://locations.jackinthebox.com/us/ca/mission-viejo/25852-el-paseo?utm_source=google&utm_medium=local&utm_campaign=google-local

Menu Photos

Order and Reservations

Order: Order online

jackinthebox.com

Related Web Results

Order from Jack In The Box in Mission Viejo, California

28651 Marguerite Pkwy Mission Viejo, CA 92692. (949) 364-9457 · Get Directions · Order Now · Download APP Download APP. Available at this Location.

Order from Jack In The Box in Mission Viejo, California

25800 Jeronimo Rd Ste 500 Mission Viejo, CA 92691. (949) 768-7485 · Get Directions · Order Now · Download APP Download APP. Available at this Location.

All Jack In The Box locations in Mission Viejo, CA

Jack In The Box in mission viejo, ca 25800 Jeronimo Rd Ste 500 Mission Viejo, CA 92691 (949) 768-7485 25852 El Paseo Mission Viejo, CA 92691 (949) 367-1909

Last Updates

Reviews

Hannah Malcolm
FYI IF YOU HAVE AN EBT CARD WITH CHIP IT WILL NOT WORK HERE, THERE MACHINES ARENT EQUIPT FOR IT. The “manager” Consuela is honestly just an awful person her attitude is condescending and she made me feel like an idiot. Her attitude only changed when I called her out on it and when I went from drive thru to in store so the other customers in the dining area didn’t see how she was acting. She was completely unable to help or problem solve my issue. I asked for customer services phone number because I wanted answers and she just comped my sons now cold meal, thanks for that I guess.? It took me googling why I had this problem and turns out that EBT cards with a chip won’t work there, I don’t understand why my entire purchase wasn’t comped when it’s their systems fault my card wasn’t taken, I even showed her that I had the funds to cover my entire purchase and she just shrugged her shoulders and told me to come inside. So I will NEVER be coming back to this location.
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Frank Kelley
*******Terrible service*********
Reached out to corporate no reply back.
Will not go back and will delete app.
This place is near our streaming studio.
The last two times we had problems here
Two times ago ordered on the app but went inside to pick up even though we selected drive through. The app notified us that it was ready. We went inside informed them of our app order and she said it wasn’t done. She was holding it up
Because we ordered 2 root beers and they were out. I asked for a refund to my card and she said she could not do that. So she opend the register and handed me cash. I then went next door to DQ and got 2 root beers. Using the cash she gave me. The 2 were cheaper there than jitb, got back and order still not done. Had to wait like 15 minutes.
Second time and the worse of all. Ordered on the app again with a drive through pickup. App said ready and went there. Pulled up to the drive through speaker to tell them the pick up order name. I wait some time no one answers. No cars infront and no inside. So I pull up behind a car at the pick up window. I notice it’s the workers friends. As they chat away they have no worries about moving. After about 5 minutes they pull into a stall. Im at the pickup window
And there is no one inside. I then wait.
I see some one after another 3 to 5 minutes and she doesn’t acknowledge me. She goes to the other register inside for a order. Then gets soda for them still nothing. She finishes with them then comes to my windows and says what. Not how can I help you. I say im here to pick up an app order. She then goes off on me saying that I have to check in at the speaker, I informed her I was waiting there and no one got on it. She said she did but I left to behind the other car and didn’t hear her. So she knew the whole time where I was but wanted to prove some sort of point and torture me. Any ways Im not going to argue with this employee because of what she just pulled with me. So I left, Without my food. As she only wanted to argue not give me the order. I then went to the app email and tried to file a complaint and she page at the end crashed. Then went online and ask jack, filled out everything and got a reply from corporate that they would reach out. And nothing. Ordered on Tuesday and today is Saturday. Still nothing. By the way the employee is the same girl for both problems. Obviously they make it so hard to speak and or have customer service with anyone from an app order. They don’t care about you as a customer. And the lost a whole studio staff from now on. Do better Jack in the box.

********update 1 week later*********
Jack in the box reached out on this app
Only to save face. They are now asking me to fill out the 15 minute form again. The one that crashed, then went to the main site filled out a complaint they sent me a reply email stating they take this seriously and someone from the team will reach out. Still nothing Jack. Really they are just trying to look like they care on this app. But if they wanted to really reach out they would.
Do better Jack if you want the community’s money. Practice what you preach. I’ll update this again on their lack of follow up.
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Matt Collins
Fast, friendly service. Nice selection of food items. This location like the vast majority of JITB’s has a drive thru. Recommend the Jumbo Jack hamburger, Breakfast Jack sandwich w/Bacon, Chicken Fajita Pita and the Chicken Teriyaki Bowl. Currently, LA metro Jack in the Box restaurants, have a LA Rams promotion. If the Rams score 2 touchdowns, a customer is eligible to receive a Free Jumbo Jack hamburger with a large drink purchase. Very reasonable prices overall and it is enhanced with a value menu.
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realitycal97
I ordered online, when I arrived, they told me they are working on my order and I waited and then after a while they were going to give me someone else’s order then they said they didn’t get my order and then they said someone took my order….ur….never again.
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Ninon Nguyen
Well i thought to try something new but turned out horrible!!!. I ordered strawberry shake, their new curly cheese steak fries, 3 eggrolls with sweet and sour. When i get back to lunch room. The strawberry shake was great but the fries all soggy one side and the rest all nothing dried up and extremely salty. I open the eggrools but nothing to dip in. I end up to use Carl Junior buffalo sause. Just a bunch od dried up food. What a disappointment.
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Ryan Quinn
It’s 6:30, they open at 6:00 and the employee just showed up and won’t open the doors… I would say this isn’t a well run example of the otherwise great fast food resturant.
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Sandra Sanchez
I ordered 2 jack packs and one of my chicken sandwich was not cooked on one side and was still cold
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kiya deun
Normally my visits to Jack in the box can be average to poor, mainly service and clean Oli was of facilities. And my scale of cleanliness is based on my 16 years of US Navy food service experience. My experience at this Jack in the Box was outstanding!

The shift leader, I believe his name may have been Luis was outstanding as well as his team. They were friendly and receptive to all the customers. I took about 20 minutes (during my dining time with my family )to observe the team work amongst him and his team and was highly impressed. The food prep area, restrooms and dining facility was spotless and each table was cleaned prompt. The beverage bar was impeccably maintained. Even the sauces was stacked neatly and by type in a row.
The pride here was awesome. Many other restaurants and other Jack and the box locations would benefit from the pride displayed here!
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Michelle Meek
It’s a fast food place… what is there to expect? The bathroom needs to be maintained more often. This particular Jack seems to always be empty inside, so not sure how the bathroom could be so trashy and gross. As far as the food goes, it was exactly what I ordered.
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Aalap Shah
Great curly fries, quick service.

For drive-through, would recommend that cashier swipe the credit card and return it to you prior to giving you your food, instead of holding on to it. Too many people driving away without credit cards.

Every other fast food restaurant always returns the credit card before you get your food, so please just standardize the practice.
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