Hours
| Friday | 11 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
Address and Contact Information
Address: 1230 El Camino Real P, San Bruno, CA 94066
Phone: (650) 873-3088
Menu Photos
Photo Gallery
Related Web Results
Hing Lung – Chinese restaurant in San Bruno – Website
Hing Lung, 1230 El Camino Real, Ste P, San Bruno, CA 94066, US
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Reviews
Everything tasted great, and I highly recommend trying the Pork liver with ginger and onion! I don’t see this dish on other restaurants’ menus, and they did a really good job preparing it. They got rid of the bloody smell from the liver really well, and the seasoning was spot on. The texture was tender and slightly crunchy, and it paired perfectly with the ginger!
* Coach Roache
* Bad customer service
I visited this place on a Friday night at around 7:45 pm with my wife, as we both had a long day and I didn’t want my wife to labor in the kitchen. Since Covid, they had loss a lot of business. You no longer have to wait in line to be seated. We were seated in the middle of the room. We ordered two dishes:
* Pan fried rice vermicelli with ground beef
* Porridge
After ordering, a young couple was seated by the wall. Behind them was where they kept the chinese fried donuts inside a glass cabinet. I was chatting with my wife and all of a sudden, I noticed the male gentleman that was just seated bounced right out of his seat and would not sit down. I looked to see what he was looking at. He was looking at a coach roache that was crawling against the wall where his table was. The gentleman had to flag down a waitress. Using a napkin the waitress smashed and removed it. He sat back down afterward, but with a weary feeling. Afterwards they had setup a large table for a group of people next to us. There were 7 of them. Only a couple sat down, as they were waiting for the rest of the 5 people to show. They ordered and later the rest of the group showed. By now, our porridge dish had arrived. It was really bland and we had to ask for some salt. While we were consuming the porridge, a lot of dishes were being served to the table of 7. We were still waiting for our final dish of Pan Fried Rice Vermicelli. Then, I saw the waitress bring the pan fried rice vermicelli with ground beef along with another dish in her hand. She placed both dished in the table of 7. I stopped her afterwards and with a gentle voice, I said, “I think that pan fried rice vermicelli is ours, as we got here 1st and had ordered before the table of 7. One of the guys sitting at the table of 7, insisted that it belongs to their table. I was not going to argue over the dish with him. So then, I hear the kitchen staff asking, “there were supposed to be two orders of the pan fried?” The waitress answered yes. We waited some more (another 20 minutes) and every other customer were getting their orders served. I finally have to tell the waitress to just give me the check, as I didn’t want to wait any longer.
So, I want to elaborate:
* If you were a waitress and your customer complaint that she served your dish to the wrong table, would be be apologetic?
* Would you go to the kitchen and ensure that the cooks immediately work on that dish 1st before working any other order that’s on their radar?
So here’s what happen, after we confronted the waitress about her placing our dish to the wrong table…………..Not one word of apology came from her. She didn’t try to come over to smooth things out and let us know that the kitchen is working on it now. She should be saying, “it shoudn’t be too long and it will be out for you shortly”. Instead, she just ignored us afterwards. There were no positive skillful customer interaction efforts made by the waitress. Nor did she went to the kitchen to tell them to make my dish a priority. Everyone’s order was coming out but ours. There was really no excuse for our order to be delayed that long, as I mentioned you no longer have to wait to be seated down. At the time of my visit, they were not busy. I don’t know if any of you had similar experience at this place. But, their customer service have gone down hill.
I do wish the place was cleaner. Everything feels sticky and run down. The floors, walls and condiment bottles could use a refresh.
Unconventional for adding their own 15% mandatory tip charge.
1 bathroom, hard to open so it might seem like someone is already in there. Other people were waiting when one of the workers grabbed the door handle and said there might be someone in there, so ot delayed 3 people