BIGGBY COFFEE

  4.3 – 461 reviews   • Coffee shop

Social Profile:

Cheery regional coffeehouse chain serving specialty drinks, smoothies & baked goods.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out BIGGBY COFFEE 49316

Hours

Tuesday6 AM–8 PM
Wednesday6 AM–8 PM
Thursday6 AM–8 PM
Friday6 AM–8 PM
Saturday6 AM–8 PM
Sunday7 AM–8 PM
Monday6 AM–8 PM

Address and Contact Information

Address: 6426 100th St SE, Caledonia, MI 49316

Phone: (616) 891-9508

Website: https://biggby.com/

Menu Photos

Order and Reservations

Order: Order online

Related Web Results

Home – BIGGBY COFFEE®

We use cookies to personalize content and ads, to provide social media features, and to analyze our traffic. We also share information about your use of our …

Caledonia Biggby | Caledonia MI – Facebook

Caledonia Biggby, Caledonia. 1990 likes · 29 talking about this · 912 were here. BIGGBY COFFEE is dedicated to bringing joy through our delicious,…

Biggby Coffee – Caledonia MI, 49316 – Grand Rapids, Michigan

Caledonia location of East Lansing, Michigan-based Biggby Coffee features a variety of coffee and tea drinks, “bragel” sandwiches, muffins and to-go …

Reviews

Savannah Kalczynski
staff is so kind, so upbeat. even in the brutal morning michigan cold. i stop by most mornings before work and not only is the food and drinks the best pick me up (thank you to the lovely ladies for my redbull mocktails) to their sweet smiles, kind conversation and hilarious jokes. it’s definitely the best coffee place around. i love my caffeine. but i definitely love the people behind my caffeine even more ☺️
… more
Medic 1647
The place is not the coziest of places it’s pretty standard with hard chairs hard tables but I’m here multiple times a week and the staff could not be friendlier and more helpful and that’s why I keep returning.

The summer drinks are even tastier than their Autumn ones.
… more
audrey Miller
We ordered breakfast sandwiches with cheese, eggs, and sausage. We received honey biscuits. We took them in to have them corrected. He out a glove on only one hand as he unwrapped and wrapped our food. The cheese wasn’t melted, and the biscuits were burnt. This food and service was beyond disappointing.
… more
Nikki Mendez
I haven’t been to the Caledonia location before but just like usual my 24oz butter bear frozen was DELICIOUS the wait wasn’t very long and the batista was polite. Highly recommend my drink definitely looked better when I first got it but I just had to dig right in, the proof is in the pictures
… more
Susan Barnaart
Stood at counter waiting to order while 4 employees put orders together for drive thru never even being acknowledged or a “we will be right with you”. for more than 10 minutes.
Another couple behind us just decided to leave and go to McDonald’s to get their coffee.
Heads up employees. At the very least acknowledge your customers when they come in. Not workers the cost of the actual coffee.
… more
K hensley
Always a good choice! Lots of different kinds of coffee drinks, and the bragle sandwiches are big, delicious, and filling!
… more
Tracy McGuire
Andrew is a great asset to the Caledonia Biggby. He is always friendly and welcoming to the customers.
… more
April Martinez
I’ve had very positive experience with the staff. They’re always friendly and kind But my issue is that I’ve had my order mixed up at this location 3 times. I was given the wrong coffee twice and then the wrong bragel another time. By the time I noticed I was too far out to head back

I recommend double checking your order before leaving. Especially if you live/work further out!
… more
kris
The drinks are very expensive, and it’s extremely annoying when staff asks for an electronic tip! It seems so many are entitled these days. BIGGBY should pay their employees more, instead of expecting customers to do it
… more
kenadie
I did not have a good experience at this location unfortunately. I went in on Sunday the 15th of December at around 1 pm. The crew that was working was not very helpful. They charged me for three drinks when I only ordered 2. The bill was 23$, I started thinking that it didn’t seem right so I asked for a receipt… I was also not asked if I wanted a receipt to begin with. I am not trying to be harsh but I am a barista myself, I work at Starbucks and customer service is very important. So that’s why I held them to a high standard. But as soon as I presented the problem I felt like an inconvenience, they were quite rude with me when I was explaining that I only had two drinks. Then they proceeded to just give me a free drink card.. I asked if they do refunds, which I knew they could and I only wanted to refund the amount that was not supposed to be charged to my card. I believe she was a shift lead, she sighed really big and said what’s the issue ( very aggressively) I thought it was very rude cause I have never treated my customers like that. She told me straight to my face that their system doesn’t allow refunds. This was after I apologized and told them I worked at Starbucks and I knew that it was annoying. I got off of the phone with my friend that is a manager at Biggby in Lowell and she told me that they can absolutely do refunds. I am very disappointed and upset in how I was treated here. Not welcoming or nice at all. The girl that took my order tried arguing with me after I brought it up and I was thrown off by her attitude and I said Im not upset or tying to argue and then she walked away and that’s when the other lady stepped in. The funny thing is that I understand that these situations are annoying but you should always try to make the moment right with your customers and they did not do that at all. They might need to be trained better on customer service skills. I also feel like I got screwed over today and that’s very unfortunate, I don’t normally write reviews so that should speak volumes. I hope they don’t do this to the next person.
… more
… View more

Leave a Comment