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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Madison. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 661 State St, Madison, WI 53703
Phone: (608) 294-8345
Website: https://www.starbucks.com/store-locator/store/17653/
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Starbucks – Main St. – Isthmus | Madison, Wisconsin
Starbucks – Main St., 1 E. Main St., Madison, Wisconsin 53703.
store manager, Madison, WI | Starbucks Coffee Company
store manager, Madison, WI … Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities.
Last Updates
Reviews
Red
I had a very upsetting experience at this Starbucks. I ordered two drinks, but
after waiting for a long time, a staff her name is Carly, #2309 insisted that I had only paid
for one. I had actually been charged twice. Instead of checking calmly, she
tried to take the drink out of my hand and spoke to me with a very rude
attitude.
Even after confirming that I did pay for both drinks, she did not apologize.
When I asked why she accused me of not paying, her attitude became even more
unfriendly. I requested to speak with the manager, and she told me she was the
manager — which was shocking, considering how unprofessional she was.
I have lived in this city and on this street for 17 years, and I have never
experienced anything like this. It was truly shocking. If someone cannot
control their emotions while on the job, they should not be working on the
front line. Customers are not obligated to understand an employee’s past,
stress, or personal issues. We only expect basic respect and professionalism.
This experience made me feel extremely uncomfortable and disrespected. I
honestly felt I was being singled out. No customer should ever be treated this way.
There are more than four employees who have been working here consistently at this store. On the other hand, the two female employees who have been here consistently,
at least throughout this year, are always excellent, even during very busy
hours. The girl who working at the front cashier is always polite — and that is
the difference.
The negative impact from Carly would simply be too great.
I hope the district manager looks into this. This level of behavior from a
manager is unacceptable and far from the standard I expect from Starbucks.
… moreafter waiting for a long time, a staff her name is Carly, #2309 insisted that I had only paid
for one. I had actually been charged twice. Instead of checking calmly, she
tried to take the drink out of my hand and spoke to me with a very rude
attitude.
Even after confirming that I did pay for both drinks, she did not apologize.
When I asked why she accused me of not paying, her attitude became even more
unfriendly. I requested to speak with the manager, and she told me she was the
manager — which was shocking, considering how unprofessional she was.
I have lived in this city and on this street for 17 years, and I have never
experienced anything like this. It was truly shocking. If someone cannot
control their emotions while on the job, they should not be working on the
front line. Customers are not obligated to understand an employee’s past,
stress, or personal issues. We only expect basic respect and professionalism.
This experience made me feel extremely uncomfortable and disrespected. I
honestly felt I was being singled out. No customer should ever be treated this way.
There are more than four employees who have been working here consistently at this store. On the other hand, the two female employees who have been here consistently,
at least throughout this year, are always excellent, even during very busy
hours. The girl who working at the front cashier is always polite — and that is
the difference.
The negative impact from Carly would simply be too great.
I hope the district manager looks into this. This level of behavior from a
manager is unacceptable and far from the standard I expect from Starbucks.
John Slump
I was offered fentanyl by a homeless man and when I refused, they proceeded to projectile vomit all over me and my drink! When I asked to use the bathroom the manager told me I couldn’t use the bathroom because it was for customers only! Outrageous!!!! The manager then told me they won’t replace my vomit ridden drink so my Macha had corn chunks in it, but it was kind of good in a weird way! Thank you starbucks for such a unique and memorable experience!!
… moregoogle reviewer
Starbucks is… complicated. I’ve honestly tried giving it a chance over Moka, but it’s almost always closed whenever I actually want it, which makes it hard to rely on.
When it is open, it often feels more like a shelter for homeless people than a coffee shop. They use the bathrooms, and the space can get messy, with smells that carry through the building, which makes it feel less hygienic than you’d expect. On top of that, drinks from the pickup section are frequently taken, adding to the chaos.
And somehow, whenever I walk past, the store always seems to be mid-protest, which makes it feel even more unpredictable.
Overall, Starbucks has potential, but between closures, the environment, and hygiene issues, I find it hard to recommend over alternatives like Moka.- from sad Erik
… moreWhen it is open, it often feels more like a shelter for homeless people than a coffee shop. They use the bathrooms, and the space can get messy, with smells that carry through the building, which makes it feel less hygienic than you’d expect. On top of that, drinks from the pickup section are frequently taken, adding to the chaos.
And somehow, whenever I walk past, the store always seems to be mid-protest, which makes it feel even more unpredictable.
Overall, Starbucks has potential, but between closures, the environment, and hygiene issues, I find it hard to recommend over alternatives like Moka.- from sad Erik
モリン
visited in November and noticed many flies inside the food display case! For a customer service business, this is concerning,, and the hygiene management could definitely be improved. I ended up leaving without buying anything
… moreAmanda Saunders
This location consistently has the worst drinks. I don’t know what it is, but you never get what you ordered. They have the best selection of merchandise, but I never leave satisfied with my drink. Go to Capitol Square instead!
… moreMatthew Piedmonte
Spent a few days in Madison and happened to work out of this location everyday. The staff was unbelievably cheery and positive. They handled adversity that arose well and were extraordinarily professional.
… moreAsh Price
I had a terrible experience with Nick working the cashier today. I will say, it was quite busy but nothing new considering it is the state street location and students go there all the time during the school year. He was asking me my order as he was putting food in the warmer so I didn’t want to start rattling off my long order when he wasn’t physically putting it in as i’m talking so i said, “I would just like a couple drinks and food whenever you’re ready!” he then proceeded to respond “like i said, what do you want?” I was speechless when he talked to me like that. I then just handed him my phone with my order on it to type it in so he wouldn’t say anything else to me. I then paid with cash and my card which clearly made him upset and scoffed. After I paid the other workers usually say “thank you” or “have a nice day” so I stood there and he just stared at me until I finally just walked away. I never hit ‘no tip’ faster in my life. He should NOT be working in the service industry talking to customers like that. He proceeded to talk to other customers the exact same way. Unbelievable.
… moreHaylee Jane Monteiro
I was looking for some whole wheat bagels, and this was the only place near the bottom of state street that had them. I had just two of their Sprouted Grain Bagels for breakfast, and it was great. Only negative is that they don’t have low fat cream cheese, so I had to get my own.
They also make a good vanilla bean Frappuccino.
… moreThey also make a good vanilla bean Frappuccino.
Boaz Frankel
Friendly staff and quick service! Also, there’s a great array of seating from booths to stools to tables so you can hang out with your newspaper or homework.
… moreFrancesca Bua
Daysi is the absolute sweetest! She made my day! Thank you for being a bright light!
… more