Paul Leetmae
Savanna is doing a GREAT job at this Pizza Hut – I wish they could bring the salad & BUFFET bar back. I would also suggest bringing the order/call reception service back to AMERICA (more specifically Silver City)- as every question I asked, the very nice Indian/Offshore dude had to put me on hold to find out – like “Do you guys have a salad bar ?” He couldnt answer me – SO – I just went in person to find out for myself – ordered 2 pizzas – brought them back to my crew for lunch and they were well recieved and happy. The Meat Lovers on a hand tossed crust was the bomb !!! Thank you Pizza Hut (and Savanna) for serving Silver City – keep up the good work !!!
… moreAudrey Crowe
Just a bad experience overall. Ordered online and went to pickup when the tracker said my order was ready. The guy at the front says it’ll be another 8-10 mins for our order. I go back to sit in the car and come back in 8 mins later. He says my order is ready. No bread sticks are with it so I ask and he said oh we’re out. I had to ask what my options were (irritated this wasn’t mentioned when I first came in) he said a dessert. I picked a cookie and he said it’ll be 10 mins. At that point my food was going to be cold by the time I get back to eat it so I ask if I can just get a refund. When the girl there was informed of this she snapped at me and said “well we already put the cookie in” I said okay well now I have to wait even more and she just kept yelling over me that I asked for it to be remade so she remade it. I didn’t ask for anything to be remade, y’all didn’t have breadsticks. She was extremely unpleasant.
THEN…. We get back and our order is even more wrong!!!! The pineapple pizza is actually pepperoni and the chicken bacon Parm melt was made with thick cut ham instead of the bacon that is always on pizza. No one wants straight up ham on pizza, it wasn’t even Canadian bacon style! Save yourself the hassle and just go to dominos or papa johns.
… moreMarcie Lydic
80’s night was awesome ! The service was great, the environment was clean and friendly and the staff was well prepared for the super busy night that they had. The manager Savannah is wonderful, and she clearly cares about her employees and customers! Super excited for the next promotion! Definitely a family friendly place to enjoy some well made pizza!
… moreL Wilkerson-Gandy
This used to be a great Pizza Hut. Unfortunately, it’s been slipping in quality for years. But after today, I don’t think I’ll ever come back. The girl was extremely rude. Didn’t want people doing Dine-in. The fountain was broke. Wanted you to buy way more expensive drinks from their vending machine. The tables were a mess. She did “let” us dine in, only because we sat down before she told us. But we got scolded for it. We could only order from the counter. I guess they also don’t do the very popular buffet anymore.
If whoever owns this wants their people to be courteous and not so frazzled, they should hire and train more people.
Save your money and get pizza somewhere else until this place gets their act together. If they don’t close first.
… moreHiram Lewis
ordered online and checked “no cheese” expecting it to be added like anyother topping. My piece of rare dough with cold Marinara sauce and cold pepperoni, olives and mushrooms. The only warmth was from the bottom. The cheese in photo was mine, a good fresh grated parm. I put it on before tasting it. ugg.
… moreMandC Family
Clean nice dining room how are the cash has to be in the exact amount they do not have change or credit cards accepted
… moremichael laws
Friendly staff. Was watching one of the staff members making a pizza and she was listening to the music and enjoying herself fun to watch. Jada helped us at the front. Very nice and helpful
… moreJessica Lopez
I paid for pan pizza and received thin pizza. When I called to let them know about the mistake the assistant manager in duty told me that I would be refunded for the pizza. He told me the manager in the morning would take care of it. I call the next day and another assistant manager was rude and called me a liar because the assistant manager did not telling them. She called me rude and hunger up on me. I called back and she hunger up or me. She waa super rude.
… moreCassandra Huerta
I order a heart shaped pizza that was burnt to hell , I’m not going to cry about a pizza but come on is this is NOT how a pizza should be delivered this is unacceptable .
… moreMaria Gaytan
We were in Silver City for a volleyball game on Saturday. We called to reserve and give time to the store to prepare for a group of 25 players and parents. We were told that we could not eat in. I was told that we were too many and that we could not eat there. The store is plenty big but they did not want to deal with us because there were only two people working. We took out business elsewhere. Wonder if the owner would be happy to know he/she lost a sale of 25 people.
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