Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.
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Sub and Sandwich Shop in New Braunfels, Texas – Jersey Mike’s
Jersey Mike’s Subs – Menu
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Reviews
The customer service is also lacking. Multiple employees don’t greet customers or show any of the friendliness you get at other locations. I’ve seen staff on their phones while people wait to be helped. One employee in particular, a short girl with long blonde/brunette hair, has messed up my order several times. Honestly, she moves like it’s her first day every day and never seems to know what’s going on. You’re making sandwiches, not launching rockets.
The staff clearly need to be properly trained. Basic customer service and order accuracy should not be this hard. I also agree with other reviews suggesting some of the staff should be drug tested. The lack of focus and professionalism is hard to ignore.
It’s a shame, because the store itself is actually nice and well set up. But the staff completely ruin the experience.
I’ve started driving to the other Jersey Mike’s location in New Braunfels instead, and I haven’t had a single bad experience there. It’s worth the extra drive to be treated with respect and get your order made correctly.
I wouldn’t recommend this location. Poor service, sloppy orders, and untrained staff make it not worth the visit.