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We are C & H Hawaiian Grill. When you meet us, you can tell that we radiate the Aloha spirit. We’re warm, friendly, and even if we’ve never met before, We’re the kind of people who greet you with a big kahuna hug. Like our hugs, we believe that bigger is better. While less is more is trending, we stick to our roots and know that more is really more. More family, more friends, more service, and more food. Be sure to try some of our renowned, house-made sauces!
Address and Contact Information
Address: 310 North Fort Hood Street, Killeen, TX 76541
Phone: (254) 213-3682
Website: https://www.chhawaiiangrill.com/
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Order and Reservations
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Reviews
HFL D (Honey)
The food was satisfactory but nothing particularly memorable. It’s a decent option if you’re craving Hawaiian-style dishes. However, my order was missing the dipping sauce for the beef egg roll, which was my least favorite item overall, and the chicken was a bit dry. Service was acceptable, though there’s room for improvement in food quality and attention to detail.
… moreGiselle Tacsiat
Set expectations low, Would Not Recommend.
I placed an online order for curbside pickup at 6:31 PM. The automated text confirmed a pickup time of 6:52 PM, but upon arrival I had to call the number provided. The employee who answered showed no sense of customer service and bluntly explained that due to a system lag, my order wasn’t ready. I ended up waiting another 20 minutes and walking inside the restaurant, and my food was finally ready at 7:20 PM.
When I opened the order, the disappointment continued (see attached photo). The loco moco had no gravy and the meat was dry, the katsu was oily and served without cabbage, katsu sauce is a thickened soy sauce, the macaroni salad tasted days old, and the rice scoops were very small. Overall, both the food quality and the service were far below expectations.
Placed an online order that advertised $5 off, but the discount wasn’t honored.
If you’re looking for Hawaiian style plates, I strongly recommend Koko Kafe first, followed by L&L BBQ. This spot, unfortunately, needs serious improvement before I’d ever consider returning.
… moreI placed an online order for curbside pickup at 6:31 PM. The automated text confirmed a pickup time of 6:52 PM, but upon arrival I had to call the number provided. The employee who answered showed no sense of customer service and bluntly explained that due to a system lag, my order wasn’t ready. I ended up waiting another 20 minutes and walking inside the restaurant, and my food was finally ready at 7:20 PM.
When I opened the order, the disappointment continued (see attached photo). The loco moco had no gravy and the meat was dry, the katsu was oily and served without cabbage, katsu sauce is a thickened soy sauce, the macaroni salad tasted days old, and the rice scoops were very small. Overall, both the food quality and the service were far below expectations.
Placed an online order that advertised $5 off, but the discount wasn’t honored.
If you’re looking for Hawaiian style plates, I strongly recommend Koko Kafe first, followed by L&L BBQ. This spot, unfortunately, needs serious improvement before I’d ever consider returning.
Venesa
Upon entering, the aroma and warm greeting immediately put a smile on my face. I was impressed by the professionalism exhibited by the staff, who appeared to be quite young.
The portions were generous and the prices were reasonable. Due to my 5K run tomorrow, I was unable to partake in the food personally. However, my family thoroughly enjoyed their meal and requested that we return in the future.
… moreThe portions were generous and the prices were reasonable. Due to my 5K run tomorrow, I was unable to partake in the food personally. However, my family thoroughly enjoyed their meal and requested that we return in the future.
Leilani
First off, I’m so happy this place opened. I was excited to try since my husband and I are both from Hawai’i. Automatic arrived and was greeted with ALOHA and explained the menu was on the counter and either she could take our order or we could order from 1 of the 2 kiosks.
I decided to go with the lau lau plate, and my husband chose the 2 meat plate with chicken katsu and teriyaki steak. First off, presentation wise, it looked so good. But sadly, the flavor was not really there, and the pork in the lau lau was overcooked! Dry and tough. The Mac salad needed some flavor. The chicken katsu was not crispy, and the Teri steak was tough. We ordered banana lumpia and was pretty good but very greasy.
I know this location just opened, but for our first time, it was not a good impression for back home cuisine.
We both agreed we are going to check out the Harker Heights location to see if maybe it’s just the cooks. And return again to Killeen location to give a second chance.
Customer service from cashier to the ladies where we picked up our food was all ALOHA, which was welcomed.
The decor and wall mural were very nice. But maybe the seating layout needs to be changed. The walkway is like one person at a time to get thru. One tv was on but no sound. But the girl was kind enough to turn up the volume so we don’t hear the kitchen. And there are 2 restrooms in the back. Store front parking and great location!
… moreI decided to go with the lau lau plate, and my husband chose the 2 meat plate with chicken katsu and teriyaki steak. First off, presentation wise, it looked so good. But sadly, the flavor was not really there, and the pork in the lau lau was overcooked! Dry and tough. The Mac salad needed some flavor. The chicken katsu was not crispy, and the Teri steak was tough. We ordered banana lumpia and was pretty good but very greasy.
I know this location just opened, but for our first time, it was not a good impression for back home cuisine.
We both agreed we are going to check out the Harker Heights location to see if maybe it’s just the cooks. And return again to Killeen location to give a second chance.
Customer service from cashier to the ladies where we picked up our food was all ALOHA, which was welcomed.
The decor and wall mural were very nice. But maybe the seating layout needs to be changed. The walkway is like one person at a time to get thru. One tv was on but no sound. But the girl was kind enough to turn up the volume so we don’t hear the kitchen. And there are 2 restrooms in the back. Store front parking and great location!
Jaclyn
This place used to be so good. I should’ve known when I walked in and the employee was wearing pajama pants. The food is so dry and I paid $0.75 for extra sauce. Will never return!
… moreK. T.
Came here for the first time with my friends and family. We ordered the mini teri beef plate, 3 meat plate (bbq chicken and double Portuguese sausage), side of poke, spam musubi, and butter mochi. All the food was flavorful except for the banana lumpia. It wasn’t sweet and it was super mushy and soggy. My double order of Portuguese sausage was a half sausage butterfly split and the musubi was wrapped in foil and fell apart pretty easily. The poke was flavorful, but honestly, just mushy. Being from Hawaii, it was ok compared to home. As much as I’d like to show a lot of love to this restaurant, the food was just ok. Prices were reasonable for the amount of food we got.
The staff are all very friendly and helpful. The parking lot is small, but there is also street parking. The Hawaii themed ambiance always gives a comfortable feeling. Lots of tables and chairs and clean restrooms.
… moreThe staff are all very friendly and helpful. The parking lot is small, but there is also street parking. The Hawaii themed ambiance always gives a comfortable feeling. Lots of tables and chairs and clean restrooms.
Summer K
So disappointing. It used to be my favorite place to go because it reminded me of the food back home. Not sure what happened, but the portions are tiny for the price, there was barely any Terriyaki sauce on my chicken, the Mac salad had no taste (only a lot of mayo), the Loco moco was laughable – patties were tiny and the gravy had no taste, and they had no poke bowls available. What happened?
… moreMagdalynn Tudela-Coot
Pay your employees and maybe business will be better and service will be better. You owe ppl hundreds of dollars and you aren’t answering your phone, it’s the holidays are you heartless? They have families and bills to pay let alone Christmas coming up. At least answer them and let them know when you can pay them. I don’t want to blast another island owned business but this isn’t right and you stopped answering so maybe shame will have you do the right thing.
… moreEli Banegas
Honestly, right now, one of the worst restaurants in Killeen is this place. The quality has completely tanked, and the service is even worse. Just don’t get food from there; it’s really not worth it. This is extra sauce by the way.
… moreKat Wood
Just ordered from there earlier tonight for the first time in awhile, the last time was when they were still in Heights. I thought the food was going downhill then, but now it’s all the way at the bottom of the hill. IDK what they’re doing to the Katsu sauce, but it was sour and salty and oily, and just plain nasty. The Katsu was extremely dry and crunchy, practically dehydrated, and the mac is bland and pretty much nothing but mayo and noodles. I guess it’s good they messed up my order and shorted me one of my macs, because it wasn’t good at all.
Y’all need to get it together. Your quality is absolutely terrible now, when you used to be awesome.
… moreY’all need to get it together. Your quality is absolutely terrible now, when you used to be awesome.