Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S.
Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.
Locations | Shake Shack
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Charles Davis
This place is great. Ordering process on the device is simple and easy. The milkshakes are super high quality. They’re very thick. I’ve tried the Oreo funnel cake one and also the final chocolate one. I’ve tried the smoky classic BBQ burger and the smoke shack. Both were great. Definitely recommend this place if you’re ever in the college park area.
… moreStephen
Stuck between spend $30 here on food or leave feeling unsatiated. I usually take the latter. Great location but College Park craves more calories. Service is on the slow side, just go to five guys honestly.
… moreMichael
I recently visited Shake Shack and had a disappointing experience with the general manager, Marco. When I walked into the store, I was not greeted at all. Instead, Marco asked me what I wanted in a rude and unfriendly tone. His attitude made me feel uncomfortable and unwelcome. As a general manager, he should be setting a positive example for customer service. Unfortunately, the interaction felt unprofessional and left a bad impression.
… moreheidy lopez
After working a long 12-hour shift, I stopped by hoping to enjoy a meal, especially since I had not eaten all day. Unfortunately, my experience was disappointing. Upon arrival, I noticed two employees standing in the back engaged in conversation rather than assisting customers. It was a female and a lightskin guy named Evan or Ethan. I waited approximately 10 minutes before my order was taken, despite them appearing available while other staff members were actively working.When I finally received my food, I was initially relieved, but that quickly changed when I discovered a hair in my meal. This was extremely off-putting and caused me to lose my appetite entirely. Given the wait time and the lack of attention to food cleanliness, this experience did not meet basic expectations for customer service or hygiene.
… moreRachel Blanset
First time here. It was really good. Super clean and modern inside. I’m not sure why we got table numbers if they don’t bring your food to you, but regardless, the food was great. I got the avocado bacon cheese burger and added pickles, bacon cheese fries, and their holiday frozen hot cocoa brownie shake. 100% worth the massive number of calories LOL. I’ll be back, but for a normal amount of food next time. The burger could use more seasoning, but that’s just my preference.
… moreTootie Xxx
I had the pleasure of visiting Shake Shack today, January 2, 2025, and I want to take a moment to recognize Cynthia for her outstanding customer service. I’ve been a loyal customer for years, and while I’ve always received my food on trays, I noticed that today it was handed to me in a bag. When I expressed my concerns, instead of arguing with me like her other co worker did Cynthia was incredibly understanding and explained that they no longer provide trays.
What really stood out was how Cynthia went above and beyond to assist me. She was not only kind and courteous but also attentive to my needs without drawing attention to my disability. Her thoughtful assistance made my experience much more comfortable.
Cynthia truly embodies great customer service, and I appreciate her efforts in making my visit enjoyable. Thank you, Cynthia, for your kindness!
… morekitthe cat
I went here on 12/20/24, the food was great and delivered to my table fast! But what really stood out to me was the people there. I could’ve ordered at the kiosk, but the cashier said she could take me. She had a great attitude and a willing desire to help (this is not a paid review by the way, she was just very sweet, wish i knew her name to shout her out), anyways while I was at the register the manager came over… he was a very kind caring man, I never got to thank him for his assistance; but him and my cashier were amazing! I’ll be letting others know to come here and I’ll come back for sure. 100% recommend the cheeseburger with fried onions!
… moreSmokin Pancakes
The service was immaculate, Lucia was very kind and able to help me with my order no problem. I am very appreciative of her kindness and may God bless her kind soul :). The food was amazing as always.
… moreDereck yang
Got the black truffle burger for free from the promotion, and it was tasty although a bit small. The double cheese burger with bacon was my favorite. The service was quick.
… moreShekeyah Ambush
The manager Lisa at this location was very attentive and ensure my dinning experience was awesome! The food was hot and fresh and this is one of my favorite locations!
… more