

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Madison Heights, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Address and Contact Information
Address: 4764 S Amherst Hwy, Madison Heights, VA 24572
Phone: (434) 948-0828
Order and Reservations
Order: Order online
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Dunkin’ at 4764 South Amherst Highway in Madison Heights
Madison Heights, VA – Dunkin’ locations
Dunkin’, 4764 S Amherst Hwy, Madison Heights, VA 24572, US
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Reviews
And my wife said “yeah, that’s why I came inside”.
That’s no way to talk to a customer when they ask a simple question.
I ordered a small coffee with cream, sugar, and blueberry syrup, as well as a blueberry donut. The person on the speaker said that she would “just tell them” to put the blueberry syrup in my coffee, so she did not ring it in.
I got my coffee at the window then waited three minutes for my donut. I left and went to my destination, where I took my first sip of coffee and realized there was no sugar or blueberry syrup. I had time so I went back.
I showed an employee my receipt and told her that my coffee was made incorrectly. She looks at it and says “that’s because it doesn’t say blueberry on the receipt” (whose fault is that?). I explained that the girl at the speaker explicitly stated that she would just “tell them” instead of ringing it in.
She then tells me that she can’t take my coffee back due to policy but that she’d make me a new one. I said that I understood and threw the coffee away myself while I waited for the remake.
Behind me in line was another customer who was also bringing back an incorrectly-made beverage. The employee who just stated 30 seconds prior that she couldn’t throw my coffee away asked this woman “can I just take a sip of it to see what about it tastes wrong?” then proceeds to drink from the cup that this customer had already drank from. I was mind-blown. Anyhow, I finally got the coffee I ordered.