Chick-fil-A

  3.6 – 62 reviews   • Fast food restaurant

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Welcome to your Fort Worth Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Chick-fil-A 76028

Order and Reservations

Order: Order online

chick-fil-a.com

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Reviews

Melina Salaman
I’m giving 4 stars for the food and decorations; the service needs improvement! I’m trying to give grace because I dined in on their second day opening (which I expected to be busier), however compared to the last location this was not a chick-fil-a experience. The service was slow, seemed new and inexperienced, and I don’t recall anyone saying “my pleasure”. My son said the play area is “so little” compared to the last one. My food was delicious and great job on decorating for the holidays! I honestly thought it was just going to be a second location opening closer to me and they were still keeping the first one. I do hope when I go back over time it will get better and better!
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Mark Kline
Hey, sorry to report. I was one of those odd customers that got cold fries and cold chicken nuggets oh well. 8:30 pm at night. Only 4 cars in the drive thru.
I guess they were already done for the day.
Food was delivered fast. Just not enjoyable. It was gross to be honest greasy cold chicken nuggets
Ewww
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Rashad Goff
Went in after work with my kid and ordered a 12 piece nugget meal and a market salad. Took a while to get the order and as I’m walking to the car we notice they gave me the correct salad but someone else’s bag for the meal. I take it back in immediately and they gave the bag to the correct person, Aaron. The cashier tells the manager the mistake because apparently they have my bag to someone else. They said they’d get me mother meal. Then proceeded to make the next 15 meals before he has to remind them I’m still waiting on my food they gave away. They make a few more meals then finally get mine. I finally get home and see they forgot the toppings for my salad. Absolutely abysmal service. The worst service I’d ever seen at one of these franchises. Save your time and money and find another place.
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Lindsay Steeves
The dedicated drive thru for online orders only is a terrible design. The one lane that is open for non online orders is always backed up into the tight parking lot. Expect to wait twice as long compared to the old location.
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Patricia Lerma
Since moving the chick fil a location, it has been an absolute mess. Not sure where the workers went from the old location but they were always super nice, hard workers, and friendly. The new ones are lazy and condescending. I guess this location was supposed to be better and bigger but honestly it’s a mess and unorganized. The lines take longer with the drive thru, the old one was way more efficient even if the parking lot wasn’t very big. Those workers were up and moving to get it all going faster. This place has been open for a while and it’s still disappointing. Do better, or move back because this location isn’t only horrible service but also located in a horrible spot.
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DrewCoker 04
Was in town from across the state and accidentally pulled in not knowing the restaurant hadn’t opened yet and the manager came out with an awful attitude and was just all over rude. Will gladly say will never return to this restaurant ever!!!!
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Derinda Kohn
Excellent service. I’m able to go on my 30 minute lunch break using the mobile app and lane. Owners invest back in the community.
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Wes Blue
Very very unorganized drive thru service and not great customer service compared to the typical “Chick Fil-A standard” Do not recommend until they fix things.
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Ron Hopkins
Restaurant recently moved here from other side of I-35. FB commenters complained about traffic BEFORE it opened. I found it easy to get into and take the road behind the strip center to get back to McAlister Rd if heading south. Don’t let that keep you from coming. Always great place to grab some nuggets, drink tea, and catch up on some podcasts. Always very clean and staff is friendly.
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Aaron Horner
Drive thru sucks, they force you to all pile up in one lane and the wait times are terrible. They then talk down to you and say it would be faster to use the app so you can use the mobile take out lane. The app severely limits your options and is not intuitive at all. They only want you to use it so they don’t have to hire as many people. Hooray for corporate America!!! Won’t be coming back.
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