Chipotle Mexican Grill

  3.3 – 457 reviews   • Mexican restaurant

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Chipotle South High is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 43207

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Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

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Reviews

T
I won’t be back to this location. I used to order mobile pickup and they reduced the portion, so, I began to go inside (every few months)
Now, today, I go in, order a bowl to go, they give very little meat, so I ask for a little more. I also got cheese and guacamole, of which, they only gave about a half scoop this time. Then I wanted to try the red chimichurri, they gave a small container. I also got a large chips and queso.
Upon checkout, I was charged for double meat, the chimichurri sauce and of course the guac. My bill came to $25.45.
I didn’t order double meat and if they were going to charge me for it, should have actually given double or communicated with me. Had I known I was going to be charged for the sauce, I wouldn’t have got it because I don’t even know if I like it. Furthermore, upon opening my chips, about half of them are wet and undercooked.
To pay almost $26 for “fast food”, it is only fair to be charged for something edible and a decent quantity.
I’ll not visit this location again and won’t recommend to anyone either.
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Tamiko Birden
This is the worse Chipotle in the United States. I went into this location and there were no workers anywhere. It took at least 5 minutes for all 3 of them to come from the back. The rude manager walks out on her cell phone and goes and puts stuff away instead of taking care of the customers. Then the store was filthy dirty!!
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Zaida Lane-Shephard
The staff here are really nice. I was having a rough day, and the woman making my burrito (I didn’t catch her name) was incredibly sweet. Kim checked me out and was so patient and kind. This visit was on 12/17 around 7:40 PM
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Allen Roe
Driving through the area and was happy to see a chipotle.. Wow. Worst chipotle serving sizes I’ve ever seen. Spent way too much money on this “salad” containing 10 strips of lettuce and a “Large” guacamole not even filled all the way?? Prices of items shown.. Won’t return, don’t recommend..
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Rojelio Ochoa
Picked up my mobile app order from the South High location around 9:12pm tonight, 03/11/24 since it was scheduled to be ready at 9:10pm. I pulled up to the drive-thru lane window and I could hear the chime/bell go off letting the employee know that I arrived.
I sat there watching all of but two employees, the two were cooking, while the others were joking around at the prep/serving area. I waited and waited until I got tired of waiting and had to honk my car horn to get one of their attention; I then received my order and I felt that the bag was extremely light considering that I ordered double meat, extra rice, pinto beans, mild salsa, cheese and sour cream. So I parked the car and looked at the bowl and it barely had a full portion of barbacoa or rice (see pictures). I went into the store and let the gentleman at the register know about it and he checked the bowl; he apologized after looking at it, then closed it back up. A young lady working next to him asked if she should remake the bowl and he said no. He then proceeded over to the prep/serving area and pulled out the near empty container that the barbacoa was in and proceeded to put the remaining scraps of meat into a plastic cup, like what they use for the salsa, then gave me back the bowl they originally gave me, plus the cup of scraps of barbacoa, even though he put out a full container of fresh barbacoa. I don’t know if this is how management at this location trains their employees, if so then no wonder why the low rating. I honestly can’t believe I paid over $15 for this bowl. I asked the gentleman for the owner’s name and contact information, but he said there isn’t an owner; then gave me the manager’s business card. I wrote an email similar to this post letting her know about this, but I doubt anything will ever happen because from what I was told by another customer in the store/location tonight, he stated that he reported issues before but that management doesn’t care and will continue to allow this to be the norm. Wish that someone from corporate would look into how this location is making their restaurant/brand look.
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Vanessa Moxley
Absolutely horrible today every single time I go it gets worse!! They tell me today at 7pm they aren’t making anymore meat. It’s Sunday they close at 11 and they aren’t making any more meat!? They are out of every meat with the exception of chicken. He said “we are too backed up to make any more tonight” absolutely unprofessional and idk how they even get away with that. I waste my gas to come out to be more disappointed everytime and I’ll never try to come to this chipotle ever again. If you’re going anytime after 6pm, just don’t bother. They will be out of something important. Also it’s gross….they don’t stock their stuff, or change the trash out. It’s a mess in there!
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RyLee H
i am beyond ticked off, i come here all the time and i ordered through the app a bowl with steak (and i used my points on the app for extra steak) well not only did i NOT get extra steak… i didnt get any at all. i tried to call and it gave me a robot that did not help at all. i dont understand how you just forget the protein part of a bowl.

i then complained to pepper (the virtual assistant) and she did not help either. i didn’t get my points back and my bowl still does not have freaking steak.
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Hellwalker’s Haven
Portions was smaller than other stores. Had to wait to pay for my food while the staff talked to each other and just left me stabs there for a few minutes. Then I feel I was overt charged for the food is self. Was charged $16+ for a stake/chicken bowl. I order the same at other stores and it was never this much. Will never go there again.
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Geion Cousar
It’s dinner time rn. They have no chicken, no napkins, no cash register employee, no fajitas, grill is empty.
Every time I come here it takes 15-20 minutes for them to scoop food. It’s honestly very lazy and unprofessional. Every day.
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Tommy Kilpatrick
The staff at this location is awesome. I hate coming in right before they close, but that’s when I get off work and the staff is always friendly and give great service
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