Sierra Miller
What can I say about this Zips location? Solid 5 stars due to my drive thru and customer service experience. I highly recommend their fish and chips, burgers and fries. Best of all their Huckleberry shake is phenomenal as treat. And don’t get me started on the fry sauce! Highly recommend them!
… moreJae McKinney
This location has definitely gone downhill. I’m not sure if it was sold to new owners, but the customer service used to be amazing and now it’s nothing. Food quality and accuracy is also going downwards. Mistakes made on the food and they took the phone off the hook and had a full mailbox so you can’t even leave a message. It just shows they don’t want feedback or to talk to their customers. The “manager” on duty that I had to interact with was rude and dismissive. Reached out to corporate with no response. Zips is not what it used to be.
… moreChristopher Westover
”I can’t say enough great things about Chelsea and the team at Zips in Post Falls! Every time I go through the drive-through, she greets me by name and makes me feel genuinely welcomed. Her management really shows in the amazing service. Plus, she even gave my dog a piece of bacon one time! It’s the little things that make a difference.
… moreSusie Howard
I was in town visiting a friend and she suggested we go to Zip’s. She had a plain double cheeseburger and I had the shrimp & fry basket. What a waste of $12. Overcooked shrimp that I believe were fried twice to warm them up. They were super greasy and bitter tasting.You could tell the fries had been sitting around for a while, they were chewy and tough. Super disappointed. I won’t be back. My friend’s burger was pretty good, thankfully she was willing to share.
… moreKevin Daniel
We ordered our meal, I got a Papa Joe and fries with fry sauce. The burger was fine, but the fries tasted like grease and were cold, also the fry sauce cups were only filled half, to a little less than half full. When I asked for extra because of that they said they would have to charge me. I took a pic of the sauce cup, I had not used it at this point, I had only took the lid off. For how expensive it was I was very disappointed.
… moreAlicia Cranor
Instead of letting us know when our food was done they left it in a bag while hiding from the front counter. Probably because they made my food wrong even tho they were told twice how to make it. It wasn’t even busy. We were the only people there when we ordered. Only two more people came in after. I use to work in fast food where it was way busier and we never had these issues. Do better, or change out your employees.
… moreSarah
Got one of my favorites the other day from PF here as it is one of the only fast food places that have gluten free buns as an option. Got home, took a bite, only to find my burger patties BRIGHT pink on the inside… to say the least I was a bit disgusted at the fact they were undercooked. Disappointed I went through fast food to get fast food and still had to come home to cook it. At least I got my gluten free bun. Please make sure your staff is cooking everything all the way through this can make people really sick especially if it was poultry. 🙁
… moreBeau Wherry
The service is outstanding and the food is excellent. The manager Chelsea is always positive and friendly.
… moreJay Lindsey
Same old same old. The fish sandwich was kind of crappy though. Definitely need to do the halibut , if you’re gonna get a fish witch.
… moreCody Suttles
Good staff, food was great and fresh. The lobby was clean even though it was busy
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