Lily Morea
I’ve given this chain several chances and each time it seems that the food gets worse esp tonight’s order. My chicken entree barely contained any chicken and it was a wet soggy salty mess, not even fit for hungry dogs. The guacamole was grey and nasty looking and couldn’t eat it. Threw away the sides and entree. Not sure how this chain could operate with this bad food! Will not return to this location.
… moreWilliam P
While eating at the Great Neck Chipotle restaurant around 915pm an employee shockingly began using a leaf blower in the food and dining area to assist in cleaning floor debris along with his broom. The restaurant was fully operational with closing time posted as 11pm. Other people were eating as well and several customers were on line at the counter ordering food. This is a major and serious health violation! I am wondering how clean and safe is the food to eat and where is the management oversight of this Chipotle location?
… moreGurshantpreet Singh
I visited your store at 9:30 PM on February 14, and the store was still open. I asked politely to use the restroom, but your staff refused without any valid reason. The store was not closed at that time. They blocked the pathway to the restroom with the chairs
As a paying customer, I expect basic respect and service. This experience was very disappointing. I hope management takes this seriously and improves staff behavior.
… moreRobert Reynolds
As always a delicious burrito. This time I got Barbacoa, one of my favorites and it did not disappoint. I can always rely on Chipotle for providing a great tasting meal that leaves me full and satisfied. Bonus! I got the meal for free because I used my reward points on the Chipotle app!! Woohoo!!
… morePhil Menist
Probably the worst chipotle I have been to, and I’ve been to a lot. Consistent for some reason the food is not as good as other chipotle, the portion sizing is never good, and they consistently don’t have things items that people want. Servers mess up the orders as well (you can never rely on them for pickup)
Go to the chipotle in little neck or new Hyde park it is way better.
… moreadam salman
Paid full price and got half scoops of everything—protein, rice, beans, all of it. By the end, half my bowl was literally empty, which is ridiculous. This didn’t feel accidental; it felt like management-driven skimping, not a mistake by the staff, such greedy and rude people. What are you trying to feed birds? If you’re going to serve half portions, don’t charge full price—I won’t be back.
… moreMaureen O’Grady
I have an allergy. I alerted the staff and asked them to change their gloves. The employee turned around and looked at her co-worker who started to laugh (I am assuming she rolled her eyes or made some face). I guess my autoimmune disorder is an inconvenience and something that is so absurd that it elicits laughter. Rude, unnecessary and discriminatory.
… moreAmit Dhawan
At this location in Great Neck portion of meat is extremely small. All I see is a bowl full of rice and some veggies, with only a few tiny pieces of chicken scattered throughout. It’s unclear whether the staff or owner are being cheap, or if this is a policy from Chipotle to reduce costs by not giving enough protein portions. And if someone doesn’t believe this then try yourself!
… moreNoshinara Shafa
Chipotle CANNOT make tacos. I ordered 3 tacos while my husband ordered a bowl. His looks perfect. But mine was a mess. The server splattered each ingredient to the point where the tacos just ended up like another bowl. I couldn’t even pick up the taco without everything falling out. Chipotle can’t make tacos and it should be removed from the menu. I took a picture at how bad it was. Once my husband finished his bowl I just poured my messy tacos in his bowl and voila another bowl… btw the cashier was fine. It was just the guy who put my food together. I attached photos of the tacos and then another picture of me putting the tacos into my husbands bowl.
… moreC Meyer
I tried this location when I first moved to NY years ago and it was so abysmal I didn’t come back for years. Today I finally gave it another shot and wow, it’s completely turned it around. Pretty clean, good portions. I went at off-hours (right before the dinner rush) so not sure how it is during the busier times.
Edit: Nevermind, went back post-dinner rush a day later and they had the food stations pulled out to clean behind them and were serving lukewarm/clearly not at temp food while cleaning the floor drain filters, including carrying one filter over the food without anything to protect it from dripping bits in the food. Yikes. Probably ok during the afternoon hours when they’re on top of things but I wouldn’t want to eat the reheats the next morning after that treatment. This place needs a health department visit.
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