Jimmy John’s

  3.9 – 443 reviews   • Sandwich shop

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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Jimmy John's 84043

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Order: Order online

jimmyjohns.com

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Reviews

Ryan Conger
I am usually a fan of Jimmy John’s and we eat out quite a lot, but this experience was terrible enough to ensure I never visit this location again. We walked in to pick up dinner for the family—a $50+ order for three sandwiches. We were the only customers in the store, yet the employee taking our order acted completely disinterested in his job and annoyed by our presence.

The apathy was obvious from the start (didn’t even ask what kind of cheese we wanted, just “yes/no”), but the real issue was the hostility regarding our loyalty points. My wife realized the machine didn’t prompt for our phone number. When she mentioned it, the employee just shrugged and said it was “too late.” When we asked another employee if they could add them after the fact, we got a flat “No.” No effort to help, no apology, nothing.

To top it off, the machine has the nerve to ask for a tip for a takeout order where the staff can’t even be bothered to help us get our points. It’s been a long time since I’ve felt this disrespected as a customer. Freaky Fast? Maybe. But also incredibly rude. We won’t be back.
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Amelia Buck
I went here the other night with my kids. We were kindly greeted in and immediately there was someone at the register. Naomi was our order taker. She was polite, patient, and very sweet. My daughter had complemented her lipstick and Naomi told her how thoughtful it was of her to say that, and they talked for a brief moment about makeup, and when we were leaving Naomi asked me secretly if my daughter wanted a cookie, on her. It was such a sweet connection, even though it was short I just know that it’s gonna stick with my baby. It’s refreshing to see someone love their job, and genuinely try to interact these days. Not to mention, before we were even done ordering, the others had already gotten our sandwiches back to the register. I look forward to taking my family back here, and recommending this location to my friends! Thank you for the outstanding customer service you guys.
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Greta Johnson
This place was so great! I really like how the staff welcomes you when you enter the store. I ordered a few sandwiches and they got to me before I even left the register, all correct to my order too! The person taking my order was super nice and helped me with questions I had about the menu without an attitude, I wish I could remember her name or I would give a shout out. I’m so glad I went here, definitely coming back!
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Jennifer Aguirre
Did drive through, my daughter asked for a #1 no tomato in a little John . They still added tomato, forgot the meat and added avocado . we couldn’t even go back since we didn’t think to open the food in the car so it was a huge disappointment when we got home and my 8 year old had nothing to eat since her order was completely wrong. Absolutely ridiculous! We also didn’t get our points added to our account . This was Friday July 11 at around 6:45-7:00 PM only thing right was that it was a little John . No reason it should have been an error since on the receipt what we asked for correct . Like was the food made with their eyes closed.
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Alex Henry
I love this Jimmy John’s, and come here frequently. However recently on Wednesday I came in to eat a late lunch like usual, and I saw something that honestly put a sour taste in my mouth. There was this woman, blonde hair, pink shirt, and skinny jeans, I assume some sort of manager, who was so incredibly rude and honestly condescending to her employees (if she is even a manager.). I have nothing but wonderful things to say about nearly every employee that works at that Jimmy John’s. I think they do wonderful dealing with the rushes from the nearby schools, and making your sandwiches consistently just how you want it with no issues. This isn’t the first time I’ve seen this woman be so hostile and condescending. It makes me hesitant to go in because I always wonder if I’m going to go in and see her somehow finding an issue with the employees (which she seems to do nearly every time I’ve seen her there). If she truly is a manager I think she needs serious tips on how to manage employees, create a positive work environment, and how to have good customer service. If it was my business I’d have fired her a while ago.
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Eryonna Walker (Onna)
“Freaky Fast”… Not anymore! They are now using third-party delivery services like DoorDash or Uber. We picked y’all to deliver fast! Like “Freaky Fast.” Thank you for making us wait over an hour and a half then ending up getting our own food from the store. So note when order online you might be waiting a while.
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Sandi Arvizo
This was the worst Jimmy John’s we have ever been to. This location was embarrassingly disappointing. We spent $100 on subs today for a party. The pictures are just two of the types. One was a bacon turkey. The one that is just lettuce was supposed to be a turkey avocado. I don’t leave reviews, but I think everybody should know how bad this specific location is.
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Mark “Neimanator” Pettys
This location is very close to a high school, so if you go during lunch it can be more crowded that usual. The dining area was quite messy when I visited, but not terrible.
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Nathan Smith
I thought it was supposed to be freaky fast not freaky 3 business days. We order from here all the time to work and they are never on time always fashionably late even asked the guy once if they were busy and he said “naw” it’s usually 40 minutes or more for them to make the order and drive it like right down the street. NOT COOL JIMMY JOHNS
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David Januario
I’ve never had any issues with any Jimmy John’s location. Today after ordering catering for the whole office, one of our co-workers took the cheese out of their food due to allergies, & she found a small cockroach right in the middle of her sandwich!! Absolutely disgusting…. I know it is hard to believe…
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