Counter-serve Pan-Asian chain for health-conscious noodle & rice dishes & more.
Suzanne Felber (Lifestylist)
I hadn’t eaten at a Pei Wei in years, but Chef Tila’s new entrees sounded really interesting so I thought I would give it another chance. When we walked in we were the only customers, but the employee behind the couter couldn’t be bothered to look up or to stop moving around her condiment packages. When I finally said we were ready to order she gave me a side eye, waited a little bit longer then finally took our order. I got the spicy drunken noodles and the chicken egg rolls. The Drunken noodles had heat but not spices. The chicken was very bland and had a weird after taste which concerned me. It looked good, but was a confusing dish that I wouldn’t go back for. When we left the employee was busy being short with an elderly patron who was having trouble with his credit card – not her finest moment.
… morejosue tapia
Clean location with friendly staff. The parking is really tight during peak hours. I came to try their new orange chicken which was very good. Tasty but definitely not the portion I was expecting. Next time I will make sure to add extra chicken. Their chai tea is amazing, wish I could buy a gallon of it. Reasonably priced meal and drink for 2 for around $20.
… moreBrock Maycock
Walking into this Pei Wei I had zero expectations. We had never been to a Pei Wei ever! I thought it wouldn’t be very good, as I usually eat at Panda Express. Panda Express doesn’t cook their food fresh, most of the time. The lady that took our order was very friendly. We ordered way too much, but the food was overall pretty cheap! The best part was that the food was made FRESH!! We got different Asian chicken dishes. General Tso’s and the orange chicken were my favorite!
… moreAzra Baptiste
We placed our order online for pick up at 1:20 pm. When we got there, our order was not ready and there were people waiting for their food for close to an hour. We finally got out food at 1:50 pm. We were given frozen lettuce for our lettuce wrap order and the Orange Chicken was under-cooked (I’m pregnant and definitely shouldn’t eat this!) and had no sauce or flavor. Picture of frozen lettuce for proof.
In addition, the staff seemed incompetent and the manager never came to address the issue or discuss what was happening. They just kept telling us that there was nothing they could do, that they were backed up.
… moreSK Pictographs
I’ve been to other Pei Wei’s for awhile now but, this place On Knox St is wonderful. Young one at the register helped my girlfriend get something she loved to eat and was quick to place our order although it’s easy menu and you can’t really mess it up or is complicated.
Food runner lady is a kind and awesome one TBH. I can’t THANK her enough for her hospitality.. on such a cold night like today, she bought us that warm feeling with that simple greeting of hers! She was proud of her job I guess, as if she was hosting tonight’s dinner. This is the first any only place when requested for Sweet n Sour sauce on the side, I was served warm(SnS) sauce which is unexpected. I was expecting a cold bottle or A container… never encountered such a thing.. you bet it’s chef’s sauce! Thank you very much.
Clean place and we are gonna return!!
… moreV N
It’s easy and simple, the quality of food and service has gone down. update: may 30 2018. dirty tables stacked with bowls. slow service. UPDATE Aug 12,2018 slow food, dirty, this location staff looks like they are from a work release program for some kind of criminal. Update September 9 2018: came in with 3 friends for dinner. We were standing at the register being ignored by the person that kept taking orders for take out customer, after the 4th customer I spoke up. She still did not want to take our order. Once we started to order she kept telling us that they didn’t have that so we left and went to the Pei Wei on McKinney Avenue. Dirty and nasty. Do they ever clean the tea machine? Does this chai tea machine look nasty dirty?
… moreVigo Olufsen
DIRTY!!! Service is terrible, quality is mediocre. Every time I give it a shot its not what I expected. I used to eat pay wei very often in 2008 and 2009 … since then I occasionally stop to eat just because name is familiar to me but the quality and food is not the same . They keep changing menu and not keeping the quality of food and service. I guess these corporations need to learn that cutting cost on those things is bad on the long run loosing customers. I know at least 10 people who complained to me about the quality… And place is dirty… nobody is cleaning it… I wont ever stop at this location again.
It is terrible, I really like pei wei and I hate to see it going downhill.
… moreKirk Kleinsorge
Raw chicken this time. We’ve been given the wrong order 3 times, they never seem to know what the order names are, always check your to go order. Getting refunds is like pulling teeth too.
… moreMatt Blum
Consistently tasty. I was upset when I learn the old orange chicken was replaced, but if you do the Wei More Chicken and ask them to add spice… It’ll do
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Very little crispy rise straws, very little bell peppers, and the chicken was soggy. For 12.86$ after tax, 1 star.
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