
The Hilton’s sophisticated bar & grill featuring locally sourced menu items & beer, plus happy hour.
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Reviews
Unfortunately, the food was simply not good. Each dish has a lot of potential, but the execution isn’t there.
None of the components of the Satay were executed properly – the sauce on the prawns was way too sweet, the prawns were overly charred to the point of grittiness, the arancini ball was woefully underseasoned internally and it was overcooked so the exterior was hard instead of delicately crunchy. The slaw sauce was missing acid to balance the fattiness and sweetness, to an already sweet sauce on the prawns themselves.
The rigatoni gratin was very thin, like soup. it really needs to be reduced or built properly from the ground up so it doesn’t come out so thin. It’s also weirdly sweet, like too much sugar was added during cooking, or some other component. It was lacking in salt and umami, would also benefit from some kind of even mild heat. The noodles were overcooked. The plate it was served in made no sense, and was very inconvenient to eat out of.
After all this, the price. I don’t think I would have paid 1/3rd of the price for this same food. The rigatoni gratin in particular reminded me of eating at a friend’s place and their partner cooks for you for the first time, and you can tell that they followed a recipe but didn’t understand any of the nuance of the dish so it just comes out disappointing, and you eat it anyway so as not to hurt their feelings. This is like that but it cost $30 for that dish alone.
Jean gave me a refund on the gratin which I am very grateful for, because I truly did not enjoy the food.
I think Gray’s menu has a lot of potential, but the execution isn’t there right now, and I can’t in good conscience recommend it to anyone when you can get served $16 plates of compounded mistakes and $30 bowls of disappointment.
The brussel sprouts were good but definitely order the mustard-mayo on the side because it adds nothing.
The pretzel was good, but the pimento sauce stuff was suspicious. I ended up mixing the mustard and cheese sauces.
Rather than eat protein bars and snacks of my bag, I decided an omelette would be nice, and decided to give Grays a try. It was a Saturday approaching lunch time, and I don’t think there was more than a couple customers in the restaurant. The atmosphere was nice, it was a beautiful day and they had big windows opened up to the outdoor sidewalk. However the lack of customers may have been because of some anti-customer business practices I found to follow.
The food was decent. The 3 egg omelette was pretty standard. Had good flavor, maybe the eggs were slightly overdone but it wasn’t burnt or unappetizing by any means. Pretty standard I would say as far as food on the road goes.
However I’m reducing a star purely because this restaurant feels justified to charge a “to-go” fee for any to-go orders. That type of price-gouging should never become an acceptable practice for any restaurant as American consumers and tourists are already nickel and dimmed for many aspects in their lives already. Often I choose the “to-go” route to save some time as I can get more work done in the hotel room, rather than enjoy the full dine-in experience, however I found Grays actually penalizes the customer for choosing to take food to go, by charging an extra $2.50 (often more than a standard 15% tip costs) which misleads the consumer by charging a fee that isn’t advertised within their menu (at least from the quick glance I saw online).
I hope the management of this establishment chooses to remove this fee in the future, otherwise next time I’m here for business, I’ll most likely be looking elsewhere for food options. There is an abundance of restaurants in the area.
Unfortunately, Gray’s goes on to my very short list of; “one and done.”
Staff was kind and friendly – the ambiance was lovely.
Service while personable was inconsistent and slow.
Food:
Pastries seemed as if they were (at least) a day old.
Our meals – aside from arriving less than warm, simply weren’t palatable. I ordered the meatless omelette – I had two bites and requested hot sauce. Tried another bite with hot sauce – no improvement. Truthfully, this dish had an *unpleasant taste. Mr. Wonderful ordered the “Chef’s Twisted Bennies.” He rated his meal a 2 on a scale of 1 to 5. He indicated that it was as described on the menu, but just not right.
We had reservations and looked forward to dining here. Sadly, Grays was a disappointment.
The food finally arrived after 40 minutes only for one of our two orders to be the wrong thing! The lady who brought the food out quickly pointed out that “it wasn’t her fault!” We were told that we could get what we had ordered in about another 10-15 minutes or so!
No apology, no offer to keep my food warm while they cooked my wife’s. That when we decided to just leave. Grays was one & done for me.