Dairy Queen Grill & Chill

  4.2 – 457 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dairy Queen Grill & Chill 33463

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Reviews

Sidra Aamer
My kids and I were at Bowman Park for almost 2 hours, and afterwards we were famished. We searched “fast food nearby”, and Dairy Queen was the closest result. It was my first time trying Dairy Queen in Palm Beach County. I actually didn’t know it still existed. It was so good. My kids were really happy. The kids meal was only $5.77, which included two tenders fries, drink, and a cone. I really liked the interior and the outdoor patio as well. Will make this a stop whenever we visit Greenacres.
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Maraya Reeves
Ive been going here for 2 years and this was the absolute worst ive ever seen this place (mulan) i think was the name had her drink just out next to the register boxes all over the counter customers were touching them and looking at them had a box of paper in front of the register food left everywhere and on top of that just spaces out not paying attention at all and proceeded to leave customers ice creams out for over 6 minutes and they were melted but she proceeded to give them to the customer anyway, not sure if shes new but have never seen her in here. She either needs training or needs to be fired immediately. Unacceptable to have messes everywhere. Lazy lazy lazy cashier
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Jazzie Alexander
I love Dairy Queen let me say this first but this particular location the manager and a few of the staff are very rude and impatient. I am huge on customer service especially if I’m spending my money at your establishment I deserve to be treated with respect. I wish it was another location closer to my house because I would stop going to this location all together. I ordered a medium Reese’s blizzard with sprinkles and chopped peanuts and the manager tells me one price at the speaker $14.47 and then when I get to the window she says $15.04 so I asked about the price and in a little spicy tone she says “you got sprinkles and chopped peanuts right?” So I said yes but the price you stated to me was $14.47 if that’s not the total then tell me the correct total so I can have my money ready. She took my money and then came back to the window with two blizzards no cup holder and could’ve sworn they have to flip the blizzards or they were free???? I really want to call corporate but instead I’ll leave this review and be done but I’m tired of her attitude this is third time she’s acted this way and now I’m officially done going back to this location until she leaves. I’ll drive all the way to Dixie highway to get my blizzards and much better customer service!!
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Leslie Turner
I walked into and ordered two blizzards (Brownie Extreme and Pumpkin) around 11:45 a.m. after waiting five minutes. The person in the kitchen (later I found out was the manager) told me somone would be with me. Poor Aisha, the cashier, was doing the best she could covering the inside and drive-thru. I asked if someone didn’t show for work, and she said yes. Aisha took my order. I could just tell that I wasn’t going to get my blizzards soon because so many people were standing around, and my husband was waiting in the HOT car. I saw a worker bringing a cake to the cooler, and I asked her if she could make my blizzards. I eventually saw her making the ice cream desserts that were in the order queue. Aisha was getting the orders out ASAP. Aisha was a cool cookie under pressure!! I was there about fifteen minutes (for 2 blizzards!) observing. I lot of people were waiting for their ice creams. I don’t know why the manager did not have the cake lady start on the ice creams as soon as she saw the backup. I saw two burgers sitting on the kitchen window for 7-8 minutes One guy waited a long time for his banana split, and he said he would not be back to this DQ. The patrons waiting were so patient. I was the whiniest!!!! Just thought the owner of this franchise should know. The only good thing was that the blizzards were delicious!!!!!
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Christopher Ferry
Great concept for Dairy Queen. Establishment is nice and the concept is cool. Service is a bit slow.
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Janita Bryner
It was wonderful, and the young lady that served us was beautiful and fabulous server. And the best part was, I was from fort lauderdale area.
So I definitely enjoyed the kindness that she showed. Because I was someone from not around there.
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Ray Parham
Food is always good and fresh. Iced tea is in a bag sitting in a room for who knows how long, so it’s not as fresh as id hope. Lady at the counter does not know how to talk to customers. She did explain the tea is always going to taste like that because its in a bag. She sounds like she’s always having a bad day.
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Jurayma Merida
I’m not one to write reviews because I know mistakes tend to happen, but I came and ordered a blizzard and went on with my day but once I get a scoop from the bottom get the chocolate I pulled out a thick black hair (mine is brown with blonde highlights) , I was indeed disgusted but I went back and let them know. I wasn’t mad nor rude and the girl in the front was nice she asked me what I wanted to do and I just said to redo it because I didn’t want to make it a big deal. Well when she went and told the girl in the back, she gave me a stank look and kept looking at me. Like girl was mad that I found her hair in my food ‍♀️. I wouldn’t be surprised if she spit in it after she remade it lol, anywho if it wasn’t for that I would had definitely went back.
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Krystal Jacqueline
I came here on a date with my kiddos on Wednesday Oct 15 around 4:30, J Sebastian offered amazing customer service, offering menu items and meeting all our needs. They were super sweet and even brought all our food to us. Thank you for making our family night special.
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CynCity2325
Extremely rude employee started yelling and complaining in the back making my poor mother’s order that we are there every Wednesday… like yes ma’am you guys have buy one get one sundaes. It’s called being a loyal customer. If you don’t like your job find somewhere else to work. She was rude and does not know how to talk to people.
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